Customer: I’m sorry to bother you, but the only way I can get help is to go to you. My email don’t work.
Me: OK sir, let me get you to our technical support department—
Customer: (loud hyperventilating)
Me: Sir, I DO have to transfer you---
Customer: (even more frantic hyperventilating)
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Customer: Hey, I just moved in & my cable isn’t active.
Me: Is your TV plugged in?
Customer: Well, no…I thought the box was all I needed to do. I just put it on the TV & hoped it would work.
Me: OK sir, let me get you to our technical support department—
Customer: (loud hyperventilating)
Me: Sir, I DO have to transfer you---
Customer: (even more frantic hyperventilating)
************************************
Customer: Hey, I just moved in & my cable isn’t active.
Me: Is your TV plugged in?
Customer: Well, no…I thought the box was all I needed to do. I just put it on the TV & hoped it would work.
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