So...what do you want ME to do about it?

[Azalea]

This is the single stupidest complaint I have ever received, EVER. Luckily, it has a happy ending.

Me: Drugs R Us, this is Azalea, how can I help you?
SC: Something is wrong with my order! (No biggie, I'm customer service, I hear this all the time. I get his info and ask what happened)
SC: There is no label on the box!
Me: (thinking: Huh?) No label on the box?
SC: Yes, FedEx delivered it today, and it has NO LABEL on the outside of the box! What are you going to do about it?
Me: Is the medicine inside?
SC: Yes.
Me: Is it correct?
SC: Yes.
Me: Was it on time?
SC: Yes.
Me: Were you charged the correct amount?
SC: Yes.
Me:Well, did it come to the right address?
SC: Yes, yes, yes, but there is no shipping label on the box! This is totally unacceptable!
Me: (wishing I had a button to send this fool a 50,000 volt shock through the phone)Sir, I'm not sure exactly what you want us to do for you.
SC: You have to fix this!
Me:There is nothing to fix, sir, you got your medicine, you said the order was correct, I don't see what the problem is. Sometimes when FedEx delivers a package, they take the outside label off for their records.
SC: So you aren't going to help me??? You have to do something about this!
Me: Sir, there is NOTHING to do about this. This is a FedEx issue. Obviously there was a shipping label at one point; how else would they have delivered it?
SC: So you won't help me. Thanks. I want to speak to a supervisor!
Me: May I place you on hold for one moment? Thank you. (relieved to get this jackass off my phone.

The happy ending? The sup who answered the phone happened to sit one row over from me. I asked him what happened with that man, and he laughed.

Sup: I had to do my best to keep from laughing at him. So I checked his account, and he owes us 400 dollars! I mentioned this to him, and he hung up quick!
Me:

What I'll never understand is what this guy thought he was going to get out of us? Free medicine because of no label? Good luck with that one pal!

[Ciarrai]

Is a label really that important? I don't think I've ever paid attention to a label on a package. People are strange.

[TNT]

Got to love the imponderable calls.

Caller: I was just checking moving up and down the channels last night and I noticed that channel xx was out.
Me: Okay.
Caller: It checked again about two hours later, and it was back on.
Me: That's good. I'm really sorry for the inconvenience. I hope you didn't miss anything you really wanted to watch.
Caller: I never watch that channel. I just noticed it was out and wondered what was going on.
Me: Well, thank you.... for... well, for... um... uh... letting us know.
Caller: What was going on?
Me: Darned if I know.
Caller: Can't you find out?
Me: The station's back on. Stations go out from time to time. It happens.
Caller: I'd like to know what happened. Surely there's someone there who knows.
Me: Nope, just checked the outage board from last night... apparently you're the only person on earth who even noticed.
Caller: Ask around. Somebody's got to know.
Me: If it didn't make the outage board, no one else knew about it.
Caller: I can't believe a whole channel can go out and nobody knows what happened.

I shouldn't make light of this guy... he very well might have had some serious OCD going on. Or, he might not have. As Sigmund Freud was reputed to have said, "Sometimes a cigar is just a cigar."

[friendofjimmyk]

I shouldn't make light of this guy... he very well might have had some serious OCD going on. Or, he might not have. As Sigmund Freud was reputed to have said, "Sometimes a cigar is just a cigar."

Ahh, OCD. Have you ever seen the show "Monk"? It's a funny, great show and there are folks out there who are that bad and this caller could have been one of them!