Classic

[C-130]

This is one we have all went through and witnessed. It always cracks me up though.

A-staff member I was helping
Me-
SC-Dumbass

I was at help desk helping A do some paperwork and getting phones answered. I also dealt with the occasional customer request. Phonesrings I answer and SC approaches looking very angry and commands me off phone I gesture i'll be two mins .SC doesn't approve she chooses to press the button on the phone which hangs a perosn up. Not a great way to start things wih any person really.

Me: Hi. How may i help you? (rather grudginly)
SC: *Begins waveing receipt over me so I can;t actual see it* Look at this. Attrocious! Lieing to me!
Me: Could I please see the receipt.
SC: Oh yes I suppose. Slams it onto desk. Written on top of the receipt is another companies name.
Me: Madam unfortunately that is the receipt of another store just further up. I can do nothing for you hear. Now I must ask that you leave as you did hang up a telephone ocnversation I was engaged in. Sadly you are banned from this store for one month for your actions. Now please leave.
SC:And just storms out of the building.
Me:Bye now

I love it when you get one up on a customer like that.

*Sorry mods and admin this needs moved*

[Sheldonrs]

If someone hangs up the phone you are on and they are NOT spirting blood from some part of their anatomy, I belive the proper response is:

"How the fuck may I help a walking cunt-flap pustule like you now that you think you're more important than navel lint?"

[Crossbow]

If someone hangs up the phone you are on and they are NOT spirting blood from some part of their anatomy, I belive the proper response is:

"How the fuck may I help a walking cunt-flap pustule like you now that you think you're more important than navel lint?"

Don't beat around the bush, Sheldonrs. Tell us how you really feel.

[aurelemsrealm]

I wouldn't have bothered with looking at the customer's receipt if she took it on herself to hang up my phone call. I would have just told her to leave immediately, or the police would remove her. End of discussion.

[Andara Bledin]

You know, I'm hoping that she stormed out and failed to take the receipt with her...

^-.-^

[C-130]

Quick update I popped into work today (out of uniform. Just buying some stuff) and heard an argument ensuing within one of the aisles. And guess who it was SC argueing with my store manager and an area manager about her treatment at the hands of the employees in store. As i walk past this takes place:

SC: *Points to me*Could you tell them how shit the service in here is?
Me: No I can;t. Wait did I not ban you two days ago?
SC: you again fuck off. Your a useless rool and part of the reason I am complaining.
Manager: Could you not speak to people in this store like that please or I will have you banned from the shopping centre.
SC: Is that right. Walks away and quickly turns around again. The SC walks towards the warehouse ignoring the large authorised staff only signs etc (you know the ones we put there for fun. Bit of decoration).
Asst.Manager is just leaving waregouse and you hear this large crash and the asst.manager coming out of the warehouse with SC rapped in their arms. Apparently they went into warehouse and started destroying stuff and wouldn;t leave. Asst.Manager went 'enough of this shit' and tackled her to the ground and she is banned from the shopping centre indefinetely.

We await SC complaint to police and head office about the incident. And their was silly me beginning to like employment.

[bainsidhe]

Oh hell no. That would involve police now, like yesterday!

[chainedbarista]

yes, police+crazy in cuffs=win; police+crazy in cuffs+court date for vandalism and trespassing=double win

[ShadowTiger]

I like this customer. SC provides jobs for the police and humor for us.

[fireheart]

Quick question...do all the staff in your store have the power to ban people?

Otherwise, that was hilarious!

[lobo94]

No service for you! Come back one year! Sorry, folks, but some things, you just have to pull, whether you want to or not.

[Rapscallion]

*Sorry mods and admin this needs moved*

Quick heads up, since we get quite a few new people on the board every week, if you ever need anything like this just hit the report button on the top right of a post. Means we get to see it faster

Rapscallion

[phantasy]

If a customer hang up my call, I would have just moved to another phone and called back. If I couldn't call back, I would still walk away.

I love karma, but that bitch seriously didn't get enough karma for me. I would have liked to see her taken out in a straitjacket while screaming and having people laugh at her. And then having her pay for the damages that she caused. Plus more

[XCashier]

Asst.Manager is just leaving waregouse and you hear this large crash and the asst.manager coming out of the warehouse with SC rapped in their arms. Apparently they went into warehouse and started destroying stuff and wouldn;t leave. Asst.Manager went 'enough of this shit' and tackled her to the ground and she is banned from the shopping centre indefinetely.

We await SC complaint to police and head office about the incident.

Did you guys call the police and head office about her? When a SC starts destroying store property, that escalates from being merely sucky to a criminal act. I think a little stay at the Greybar Hotel might be just the cure for her nasty attitude.

[C-130]

Well heres a quick update. Today a chief assesser from head office came to the store. His job as his job title implie sis to assess what dumbass SC has cause and how to seak a redress which is effective and causes as little problems as possible. However this is never easy. Why? As the SC has thrown in some allegations of herselfs the police can not simply ignore.

So here is a brief extract of conversation:

Me
SC
CA-Chief Assessor
PC-Police
FLD-Firm legal department

SC: The cashier was being abusive towards me and called me gay, Thats against my religion I want him arrested.
FLD-Can you provide proof to back these claims up? Currently we have the CCTV which has all sound recorded and at no point does the cashier act abusive.
SC: He did I tell you. In fact fuck you. You are just against me being gay.
FLD-You have brought you husband with you. This implies you are not gay. If you wish to continue saying our employee spoke as he did I recomend you review law on false reports and slander.
SC-How dare you tell me that. *looks to police officer* Tell them i am in the right.
PC-Sadly the company is in the right here. If you don;t tell the truth you do commit a criminal act.

At this moment CA walks in:

CA: Hi FLD and PC. Hellow Mrs SC of dumbassery.After careful delibration and looking into the CCTV and taking into account cirucmstances I have deicded on behalf of the firm to make this a legal matter ot be ealt with in courts. You have cause more than £20,000 worth of stock in pure profit terms. As a real cost it is closer to the £35,000 mark you destroye din goods. So FLD if you could deal with this. C-130 do you have anything to add to this I may not be aware before I sign and pass this on.

Me: No.

CA: No problem I shall just sign this then. Could you and FLD please sign it.

US: Of course.

Sadly dumbass SC doesn;t learn and jumps at CA and rips paper. PC quickly sprays some CS spray at her and immobilises her.

PC: CA would you like to press charges for assault?

CA: Thats a matter for FLD as it happened here.

FLD: Yes we would like to charge her for several assaults against our staff (4 in total) and for the damage to our property.

SC: Begins to foam at mouth.

PC: Reads SC rights and places Mrs SC under arrest.

I am suprised we are going all the way with this. However she deserves it and faces a ncie bill form our legal department and from the CA's department. We now await a court date.