Another 2 Day Rant

[sarasquirrel]

So in my lovely ringing adventures I like to write down stupid things and vent to myself at the registers. heres some of what I wrote about

Day 1

Cell phone bitch:
Lady is in line and gets a call and answers. Her turn to come up, no one behind her. blah,blah,blah and shes holding onto her item as if to tell me, "no not yet"

So I stand there......and wait....then try to clean stuff up.

Shes finally ready, but still talking on her phone. Halfway through the transaction she hangs up and said sorry, but sorta half-assed. End transaction and she takes the otem out of the bag and throws it on the counter w/o saying anything. WOW THANKS!

Hello?

me : " do you have a <store> card?"
them :.............
me : *in my head....guess not.
turns out they usually have one and maybe are just ignoring me

Coups.

I'll be ringing and a customer will be all giddy they have a coupon to use, and hand it to me, but they hand me the whole damn receipt. is it really that hard to rip it off the receipt? gosh.

Today

Im the only one up at the registers, standing at mine

lady : " which one are you at?"
me *thinking ... DURRR hmm the one im standing at?

Helpful

lady tells me from over to the side that she found a carriage in the parking lot and brought it in for us.

well thats great, but instead of leaving it in the middle of the store, where its kinda in the way, couldnt you have walked like 20 feet to my left and put it in the corral?

phone numbers

so i ask a lady if she had her <store> card. she said no and i told her i could enter it by phone number

she said it doesnt work and they told her to change it before.

well, why havent you changed it?..duh...

and some people have had like 20 phone numbers in the past like 10 years. and they can never get the right one matched to their card

--i hate when people walk away mid-transaction

--i noticed everything i cleaned the other night ringing had already been all messed up. thanks....

NO TAX

so i ring up this guy for a bottle of water, his total is $1.04

he asks if theres tax, and i tell him no, just a bottle deposit

he starts rambling about taxes and whats gonna end up happening to this country anyways. and then says how the past years he hasnt had to pay tax on water

DUDE....its not TAX, i told you its a freakin bottle deposit.

clearly people do not listen to me

[Food Lady]

Um, do you work at my store? Or do my customers migrate to you? They don't listen to me, either.

[bainsidhe]

The guy's lucky, we have to pay both bottle deposit and tax on water. Curse me and my love of flavored beverage!

[CaptainThrifty]

Im the only one up at the registers, standing at mine

lady : " which one are you at?"
me *thinking ... DURRR hmm the one im standing at?

Not a stupid question actually. At my store, the cashiers are frequently away from the registers, either altogether or near one that is not theirs putting things away or cleaning or even just getting something from under the counter. Just because you are at a register, doesn't mean it's the one you're allowed to ring on. I've seen this in many stores.

[RetailSlave]

On 3rd shift we normally have one lane open plus Uscan (4 lanes of 12 items or fewer, and 4 large ones with belts that are unlimited items). Since we have a lot of cleaning and stocking to do we will leave the light on the lane but don't stand at it.
I can't count the number of times someone has come up and asked, "Don't you have any regular lanes open? is it all self scan?" You tell them, "I can take you on Lane 9" and they will still walk past it..DUH, it has a big number 9 on it and the light is on.
Then there are the rants about how they don't do Uscan because they take away jobs. Believe me, it was hell before they started leaving Uscan open at night. We would have 3-4 cashiers on 3rd shift and would still have long lines. You don't like UScan..fine, I will accomodate you on a lane. But don't be like the one guy to responded on our survey comments, "Respondant doesn't like Self Checkouts and would like them removed." Fat...Chance.

[Magpie]

ugh the transaction she hangs up and said sorry, but sorta half-assed. End transaction and she takes the otem out of the bag and throws it on the counter w/o saying anything. WOW THANKS!

Umm... I thought that a plastic bag was generally considered a fair penalty for doing something as stupid as forgetting to say "no bag please". Most stores give out bags unless you specifically request them (except in Toronto where they implemented a mandatory bag charge), so you'd think she'd know by now.

[sarasquirrel]

Umm... I thought that a plastic bag was generally considered a fair penalty for doing something as stupid as forgetting to say "no bag please". Most stores give out bags unless you specifically request them (except in Toronto where they implemented a mandatory bag charge), so you'd think she'd know by now.

we use plastic all the time :/

a few weeks ago we ran out of plastic and had to use paper, and people were like wtf, wheres the plastic

though seevee-ess does have a green bag program going. we sell them and if you use them you can buy a tag and every 4 visits you come and not use a plastic bag you get $1 back

Not a stupid question actually. At my store, the cashiers are frequently away from the registers, either altogether or near one that is not theirs putting things away or cleaning or even just getting something from under the counter. Just because you are at a register, doesn't mean it's the one you're allowed to ring on. I've seen this in many stores.

this is true. only i was standing there not really doing anything :/

[Athaelia]

Not a stupid question actually.

I think it is, if the cashier was just standing there. Who walks over to a closed register just to stand? Not arguing here, just my $0.02.

I once worked at a grocery store. Lasted a month. I couldn't stand people's incessant whining about prices and such, and the fact I was hired to be a cashier and I was turned into a cart-pusher.

The one good thing about that job, however, was when it was lunchtime. Never had to bring a lunch --convenient!

[Magpie]

we use plastic all the time :/

That's my point! People ought to know that you use plastic bags. Instead of throwing a little fit and leaving you the bag, she needs to either say "no bag please" like EVERY OTHER ADULT does, or accept that she dropped the ball. If the cashier wasn't paying any attention to me I've been known to leave the bag, but even then I say something.

[XCashier]

Im the only one up at the registers, standing at mine

lady : " which one are you at?"
me *thinking ... DURRR hmm the one im standing at?

Happens to me all the time. At the fabric store, we have three registers:
_________
| | 1|*2| |
| |****| |
| |****| |
| | 3 **| |

I'll be standing at 1, helping a customer, another one wanders up and asks which register I'm on. And when I ring them up on 1, they'll slide their card through the reader on 3. The reader that is blatantly obviously connected to the register that I am not using!!!

I can't tell if it's obliviousness, self-centeredness, bull-headedness or just plain stupidity. All I know is I want to smack them over the head with a bolt of canvas until it knocks their gears back into place.