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Our office recently started watching a new site. This new site thinks they are the shiznit because they used to watch themselves, and they dislike us because several security people were laid off to save money, causing us to watch them. Apparently the people remaining at the site think if they piss us off enough, we will go away. 
Funny how they get nicer after I start calling their BS and turning up the snark to full volume.
How to make the relationship between our office and your office worse than it needs to be:
-Send us an email saying a door is broken without mentioning what door. Get attitude when we bother to call and find out what door is broken.
-Decide to not investigate alarms because "We never used to have to do that." Really? You never tried to figure out why emergency exit alarms went off before? When my boss calls you boss, deny it ever happened.
-When calling us for hourly checks late at night, argue for several minutes about what time it is because you're in a different time zone. Normally when someone calls in an hourly check, we say "Ok, the time is xxxx." This works for EVERY other site that does this, including several sites in different time zones than ours, except for new site. "No it's not, it's YYYY time."
-Act like you are SO cool because you are a data center. I might be impressed if they weren't a ghetto old one, if I didn't oversee 6 newer ones (2 in the immediate area) and a 7th even newer one (also in immediate area) that my company believes will set new industry standards (
at that idea). Yeah, their office doesn't do anything for me.
-Demand immediate responses to your every minor problem. Extra annoying points if you contact me or coworker Bob directly instead of contacting the office like you should. If we take longer than a millisecond to fix something, decide to get pissy about it and then act all shocked when I tell you that I have a lot of sites, I prioritize problems by the severity of ass chewing potentially associated with it, and your site is about "mosquito bite" severity on a scale of "can't feel it" to "oh look a shark just ate my entire ass."
-Take the duty cell phone home with you and decide not to return it until your next shift, two days later. I don't think that was vindictive, just annoying since the only other number we had was an office phone that isn't answered at night.
Funny how they get nicer after I start calling their BS and turning up the snark to full volume.How to make the relationship between our office and your office worse than it needs to be:
-Send us an email saying a door is broken without mentioning what door. Get attitude when we bother to call and find out what door is broken.
-Decide to not investigate alarms because "We never used to have to do that." Really? You never tried to figure out why emergency exit alarms went off before? When my boss calls you boss, deny it ever happened.
-When calling us for hourly checks late at night, argue for several minutes about what time it is because you're in a different time zone. Normally when someone calls in an hourly check, we say "Ok, the time is xxxx." This works for EVERY other site that does this, including several sites in different time zones than ours, except for new site. "No it's not, it's YYYY time."
-Act like you are SO cool because you are a data center. I might be impressed if they weren't a ghetto old one, if I didn't oversee 6 newer ones (2 in the immediate area) and a 7th even newer one (also in immediate area) that my company believes will set new industry standards (
at that idea). Yeah, their office doesn't do anything for me.-Demand immediate responses to your every minor problem. Extra annoying points if you contact me or coworker Bob directly instead of contacting the office like you should. If we take longer than a millisecond to fix something, decide to get pissy about it and then act all shocked when I tell you that I have a lot of sites, I prioritize problems by the severity of ass chewing potentially associated with it, and your site is about "mosquito bite" severity on a scale of "can't feel it" to "oh look a shark just ate my entire ass."
-Take the duty cell phone home with you and decide not to return it until your next shift, two days later. I don't think that was vindictive, just annoying since the only other number we had was an office phone that isn't answered at night.
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