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  • Reading is fundamental

    Ok so I am back at work on pt.. I do cashiering... at the smiling face place... So one of our self check outs decides it doesnt want to read cards... ok cover it say cash only signs. Nope that didnt work still get people who try to use cards looking confused... tape a big print sign to the screen that reads Cash only.... spend the rest of shift suspending transactions cause .... "Oh I didnt see the sign" "oh I didnt realize the card reader was down" "well then why is it open"

    I swear to all that is holy... it not that much to ask people... read the sign... please for all that is holy... *cries*

  • #2
    I returned to work at the smiling face place after a dramatic departure in 2006. But I am not working the front end this time. If you can, get off the front end, seriously. It will save your sanity

    Not that I don't still encounter people who can't read. We moved the coffee from isle 3 down to an isle across from the egg bunker, and put a big yellow printed sign on the end of isle three explaining this. Yet as me and my fellow associates were setting candy in its new home on isle 3, people would come marching into the isle, bemused, bewildered, sometimes pissed, wanting to know where the coffee was.
    The greatest thing you'll ever learn is just to love and be loved in return.

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    • #3
      This is why I pull out my carnival barker act when the systems go down every time there's a rainstorm: "Step right up if you have cash only! No credit! No debit! No EBT! No gift cards! Do you have cash?"

      "Um, no."

      "Then get back in line! Step right up to my amazing cash only line! Come on down!"
      Success is not final, failure is not fatal: It is the courage to continue that counts.-Winston Churchill

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      • #4
        Quoth ralerin View Post
        This is why I pull out my carnival barker act when the systems go down every time there's a rainstorm
        Oh, I'm so stealing that idea
        Customer (on the phone): YOU ARE DUMB! D-U-M-M!
        Me:

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        • #5
          Quoth ralerin View Post
          "Then get back in line! Step right up to my amazing cash only line! Come on down!"
          Awesome! *makes plans to clone you*
          1129. I will refrain from casting Dimension Jump and Magnificent Mansion on every police box we pass.
          -----
          http://orchidcolors.livejournal.com (A blog about everything and nothing)

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          • #6
            *submits samples of DNA for cloning*

            I don't mind if people steal my idea at all-I encourage it! It works amazingly well.

            Of course you get the people who are all offended when I say I can't accept their card, slam their stuff down and walk out. Sorry folks-there's an ATM right in the corner. Get your money there.

            Hm, I guess that's another thing I should add to my carnival barker act: "Step right up to my amazing cash only line! If you have debit there's an ATM there! Get your cash and get back in line!"
            Success is not final, failure is not fatal: It is the courage to continue that counts.-Winston Churchill

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            • #7
              Yes I have lost my sanity I also do.. *cue dramatic scary music* Service desk....

              But seriously my god... I have had people ask me if I was open.. despite the fact my light is on... and I am ringing someone up. Or lately they have tried giving me other store coupons.. you know the kind that are only good at the store they are printed at.

              Then I get omg why wont you take my coupon??? Because it is X store not us... well you price match...we price match prices not coupons or other deals. *sighs*

              Btw I hate Uscans

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              • #8
                Quoth ShinyGreenApple View Post
                Yet as me and my fellow associates were setting candy in its new home on isle 3, people would come marching into the isle, bemused, bewildered, sometimes pissed, wanting to know where the coffee was.
                At least they have the excuse of trying to function without the chemicals they're dependent on. :P

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                • #9
                  Quoth Kimmik View Post
                  Btw I hate Uscans
                  as a customer I love them-however having worked retail and still retaining a few random brain cells-I pay attention to what the machine is telling me-and actually do it
                  Honestly.... the image of that in my head made me go "AWESOME!"..... and then I remembered I am terribly strange.-Red dazes

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                  • #10
                    I've had the opposite problem...I've been known to open up a register for credit cards only because we didn't have enough tills and had to wait for the previous cashier to count down their drawer so it could be handed off to the next person (this usually only happened at Christmas time when we had every register open). Never bothered with a sign because it wasn't usually more than 10 minutes or so at a time, but I would call for the next person using credit cards only, and sometimes we'd even have a line manager at the front of the line directing traffic, and people would still come up and try to pay with cash. On the up side, we had the one line-many registers system, so if that happened it was easy enough to move the person to the next available register that could take them.
                    I don't go in for ancient wisdom
                    I don't believe just 'cause ideas are tenacious
                    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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                    • #11
                      Quoth Kimmik View Post
                      Then I get omg why wont you take my coupon??? Because it is X store not us... well you price match...we price match prices not coupons or other deals. *sighs*
                      Hence why it's called price match. Idiots.

                      Quoth BlaqueKatt View Post
                      as a customer I love them-however having worked retail and still retaining a few random brain cells-I pay attention to what the machine is telling me-and actually do it
                      Same here. I've even had a couple of people wonder at how fast I'm done. I even tell them it's because I can follow instructions.
                      It's floating wicker propelled by fire!

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                      • #12
                        Right now, I am totally curious as to how many people are standing at the front door of the tanning salon, banging on the doors or rattling them or shaking their heads as to why it's been closed since Saturday. There has been a sign on the door since Thursday stating that they are closed.

                        They moved their location, and won't open again until tomorrow. Oh to have put a video camera in front of the store this past weekend and today.
                        You really need to see a neurologist. - Wagegoth

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                        • #13
                          ahh, its numptys like those that meant that whenever possible I'd make the sign physically stop people from being that stupid.

                          When our card machine went down I put a sign over the slot so that people couldn't put their cards in, and in looking for the slot would find the sign.

                          Similarly the day we ran out of muffins I covered the front of the display cabinet with store logo paper with a central sign saying we had no muffins so that you couldn't see we even had a muffin cabinet.

                          God I don't miss those days, at least now I only have to deal with customers over the phone.
                          "You can only try so hard to look like you are working before actually doing your work seems easy in comparison" -My Boss

                          CW: So what exactly do you do in retentions?
                          Me: ummm, I ....retent stuff?

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                          • #14
                            Quoth ralerin View Post
                            This is why I pull out my carnival barker act when the systems go down every time there's a rainstorm: "Step right up if you have cash only! No credit! No debit! No EBT! No gift cards! Do you have cash?"
                            Duuuude! I had one of those! Lessee, how did it go? Ah, yes.

                            Somebody, somebody, anybody, anybody, just long as it's a body. Perferablly with merchandice and legal tender. But I'll take illegal tender, too. YOU, sir! What'cha got me today?"

                            "...will you take Canadian money?"

                            "At face value, yup!"

                            And then I'd switch out the foreign stuff for domestic stuff because I'm a coin-freak like that.

                            Quoth Kimmik View Post
                            Btw I hate Uscans
                            I heart-piece Uscans. I'm kinda anti-people no matter the job so I'd rather deal with a computer than a cashier. And I don't have to use a bag every time I buy something (I'm still trying to figure out why a cashier gave me my 12-pack of diet soda in a bag.... and I don't need a bag for a single can of chili).
                            Now a member of that alien race called Management.

                            Yeah, you see that right. Pink. Harness.

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                            • #15
                              Quoth RetailWorkhorse View Post
                              "...will you take Canadian money?"

                              "At face value, yup!"
                              As in if I give you 20CND you'd give me 20USD worth of merchandise? Nice...

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