Is it just me or was this guy extremely dumb?

[Mizzikiel]

A man (mid 40s) came in today and asked for gift certificates, it went like this

Him: Hello, do you have any gift certificates?
Me: I'm sorry, but we are all sold out at the moment, we should be getting more around noon however.
Him: hmm, so you don't have any?
Me: No, but like I said, we'll be getting more around noon.
Him: Alright, and is that today?
Me: Yes, today at noon we should be getting more in
Him: Okay, and what time will they come on
Me (getting annoyed): Around noon (in the meanest, yes polite way I could)
Him: Okay, so thats today they'll come in at noon?
Me: Yep
Him: And you're sure you're out?
Me: Yep
Him: sigh, alright. Bye


I had to stop from laughing at this to his face, it was very hard.

[Dave1982]

Ah yes. A classic "repeat request in the hope that we will pull the product out of our hind quarters" SC. It's not just you.

[Cosmic Cat]

Don't you know, if your store is out of something, you can just wave your magic wand for the customer and give them what they want!

[Becks]

Well, THAT hurt to read. I can only imagine (my brain cells are staging a revolt at THAT thought) experiencing it in person.

[blas]

You'll notice some people carry on childish traits into adulthood and use them on store employees, because it once won over their parents. It's a big SC trait as well.

Asking "Why?" after every sentence is a popular SC/childish trait (you have no idea how many adults actually do that).

And of course, repeating the answer in a question form and in several different ways in order to try and trick you and get the answer they want is also a good one they use.

Kudos for keeping on top of it! You get the retail hero of the day award, I'm so proud of you

[chainedbarista]

votes for stupid and hearing challenged; i had one of those, but it was over a syrup flavor.

gah, what part of temporarily out of doesn't register? apparently, all of it.

[friendofjimmyk]

GAH! I hate that! I think they believe that if they keep asking it and/or change the wording, they will unlock the secret passcode question and you will produce the elusive item they are seeking.

[AFpheonix]

Maybe he has some slight dementia, too. I can't count how many conversations I've had with little old ladies in which I have to repeat the same info over and over, because they don't remember that they just wrote it down.

[Mizzikiel]

Instead of making another thread, I'll just add this story to this one.

Yesturday, (same day as first one) I was serving a customer. I was ringing in the customer when i looked up and there was like old woman who started saying her order, I said, "one second please, i'll be with you once I'm done this customer" she stopped, then one of my coworkers said "can i help who is next" the customer I had been serving wanted a donut too, so i grabbed it for her, when i turned around the woman again becan saying her order. I told her that my co-worker would be happy to help her, but i was currently with another customer. Because I acknowledged her she just went on. I kept saying that my co-worker would help, but she kept on repeating her order. I finished up with my customer and then asked her what I could get her about 3 times before getting it.

After I got it for her, she repeated it once more as I was ringing it in...

People....

[Hicksey]

Ah yes. A classic "repeat request in the hope that we will pull the product out of our hind quarters" SC. It's not just you.

I watch those "EMS horror stories" shows and you would be surprised at the things found in peoples' butts ...

[HYHYBT]

true, but the reason they're on the show is precisely that they *can't* pull the items in question out of their hindquarters.