Ok so I should've known this was going to be a problem client when her first response to "What do you want on your site?" was this:
Client: I WANT LOTS OF ICE A VERY COLD SITE AND I WANT A POLAR BEAR SITTING ON A CUBE NO WAIT A HAND OF CARDS FROZEN IN AN ICE CUBE. I THINK ACTUALLY A BETTER IDEA WOULD BE A PENGUIN AND A POLAR BEAR SITTING AROUND A CAMPFIRE PLAYING CARDS, SITTING ON ICE CUBES. AND MAYBE CARDS FROZEN IN THE ICE CUBES. MAYBE MORE ANIMALS MORE PENGUINS SOMETHING DONT FORGET THE ICE CUBES.

So after I explained to her that I do not do custom artwork anymore (too time consuming, people complain WAY too freaking much), she then sent me five images that "MUST GO ON THE SITE". Said images were...oh...about 30 pixels by 10 pixels. Thumbnails, really. And on top of that, all were watermarked by several major stock photo companies.
Buuut, that wasn't good enough. I was supposed to fit those images onto the site, you know, blow them up using the magic of Photoshop.
Again, another explanation of "this ain't happening", and the reply was pretty much "Well can you do ANYTHING?!"
Uh, yes. Thats what I do for a living...
Anyways, three days later I've produced a pretty darn cool website, 'cuse the pun, and she LOVED it. Up until she asked me to cram more stuff into the design. I politely pointed out that she asked for a "easy to navigate" site, and that stuffing a bajillion other things would make it NOT easy to navigate.
She squalled, screamed, demanded that the design be changed, that she was going to tell everyone we were rude and unreasonable and WAY too expensive...and that's when my coder stepped in.
He promptly pulled ALL the files off her server, sent her off an email pointing out the fact we'd done our work, it was non-refundable, and that we were now done with her.
She apologized profusely, we put the template back up...and...
Three hours after we finished the project and said we were done with her....she changed ALL the text links on the sites to images.
And not images with text. We're talking, the "poker" section link had a big stack of cards. Just...out of the blue, there was a stack of cards on the side. She did this with every link, so it looks like just a bunch of random images streaming down the side.
She's been complaining to people that the site's not getting any traffic because people can't find the links to register. I wonder why. :P
Client: I WANT LOTS OF ICE A VERY COLD SITE AND I WANT A POLAR BEAR SITTING ON A CUBE NO WAIT A HAND OF CARDS FROZEN IN AN ICE CUBE. I THINK ACTUALLY A BETTER IDEA WOULD BE A PENGUIN AND A POLAR BEAR SITTING AROUND A CAMPFIRE PLAYING CARDS, SITTING ON ICE CUBES. AND MAYBE CARDS FROZEN IN THE ICE CUBES. MAYBE MORE ANIMALS MORE PENGUINS SOMETHING DONT FORGET THE ICE CUBES.

So after I explained to her that I do not do custom artwork anymore (too time consuming, people complain WAY too freaking much), she then sent me five images that "MUST GO ON THE SITE". Said images were...oh...about 30 pixels by 10 pixels. Thumbnails, really. And on top of that, all were watermarked by several major stock photo companies.
Buuut, that wasn't good enough. I was supposed to fit those images onto the site, you know, blow them up using the magic of Photoshop.
Again, another explanation of "this ain't happening", and the reply was pretty much "Well can you do ANYTHING?!"
Uh, yes. Thats what I do for a living...
Anyways, three days later I've produced a pretty darn cool website, 'cuse the pun, and she LOVED it. Up until she asked me to cram more stuff into the design. I politely pointed out that she asked for a "easy to navigate" site, and that stuffing a bajillion other things would make it NOT easy to navigate.
She squalled, screamed, demanded that the design be changed, that she was going to tell everyone we were rude and unreasonable and WAY too expensive...and that's when my coder stepped in.
He promptly pulled ALL the files off her server, sent her off an email pointing out the fact we'd done our work, it was non-refundable, and that we were now done with her.
She apologized profusely, we put the template back up...and...
Three hours after we finished the project and said we were done with her....she changed ALL the text links on the sites to images.
And not images with text. We're talking, the "poker" section link had a big stack of cards. Just...out of the blue, there was a stack of cards on the side. She did this with every link, so it looks like just a bunch of random images streaming down the side.
She's been complaining to people that the site's not getting any traffic because people can't find the links to register. I wonder why. :P
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