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Smug Prick

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  • Smug Prick

    Sometimes when selling cars it comes down to pride, ill take a skinny deal to get that one customer that has been a hassle to deal with.

    This guy takes the cake.....

    Looking at a $36,000 car, he offers 31,000, no f'n way buddy thats waaay below cost.

    After 3 weeks of negotiating we come to $31,450, we do the deal, when hes picking up the cari show him that wer only made $2.67 on the car....two dollars and 67 cents, on a $36,000 car!!!!! Great deal right?

    I get paid a flat of $150....my customer sits down at my desk while his wife does insurance and DEMANDS a hat...like a child

    SC: "Well you can arrange a hat right....can i get a hat? Is there a hat for me?"

    So finally i tell him that we dont have enough money in the car to buy him one, and i would have to pay for it myself...so he marches over to parts and picks one up. So now he cost me all the profit in the vehicle, taking a $4-500 comission to $150, then takes 10% of the $150 on a hat.

    Afterwards he prances over to me....

    SC: "How do you like the HAT you just bought meeee"

    Then he informs me that he will not be giving me 10s on my CSI scores so will cost me 2% comission on every deal next month.

    So i give him the best deal, bend over backwards, spend my own money on a fuckin hat, guarantee him a second free gas fill plus a 10% part discount.

    And he wont even give me 10s on my CSI scores.....

    If i get them back (sales people ALL see how you rate them) and i got anything less than a 9, i will be calling him and retracting the fuel fill and parts discount since they were implied barganing tools and we never wrote it down, plus im going to tell him to never see me for ANYTHING and to go fuck himself when he buys his next car lol very exciting.

  • #2
    I'm not sure I understand...so you sold the car at a loss?

    Why would you accept that price for it? If you only made about $2 on the transaction it is not worth making that transaction, as you also have other costs, like wages, utilities, property taxes/rent, upkeep, and other things that need to be paid.

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    • #3
      $2.67 was after everythgin was taken off.

      Like i said, sometimes its a pride thing, we were beating a competitors offer, once in a lifetime deal for the customer hoping to make him happy.

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      • #4
        hmm, after his behavior, if it were prior to signing the contract, maybe telling him that you can't make this deal after all, since it's not benefical to all parties involved?

        rewarding pricks and their insignificant others is seriously ass chapping.
        look! it's ghengis khan!
        Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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        • #5
          You're right. This man should be sent packing, and forced to pay for the hat himself.
          Customers should always be served . . . to the nearest great white.

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          • #6
            When he pranced off to get the hat, I'd have ripped up all paperwork relating to his purchase. As he came back with the hat I'd have told him the deals off. Asshole. He KNEW you were paying for the hat??? And went to get one anyway? WTF??? This is some fucked up wierdo.

            For $2.67 its not worth it. Especially when you consider other absorbed costs, such as the test drive - fuel, insurance.

            I hope you cancel all benefits you promised him. He doesnt deserve them.

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            • #7
              Sometimes it's a pride thing and sometimes you bend over backwards for good word-of-mouth. This asshat not only crowed about having YOU pay for the hat, but rubbed it in your face how he was going to give you a sub-par evaluation. So yeah, don't count on word-of-mouth from this asshat. It may be wrong, but I'd be inclined to refuse the add-ons you mentioned.
              A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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              • #8
                Talked to my boss, if i get roasted on the CSI scores we will do nothing for him, fire him as a customer and ask him to take his servicing elsewhere....he pissed off my sales manager with how he was too so im covered

                I LOVE MY JOB cause i get to fire customers lol!

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                • #9
                  Oh good. Sounds like you have a cool boss!

                  I reeeeeaaaallly hate people like that customer of yours. Very little brings out a deep urge to scratch eyes out like stupid arrogance.
                  The original Cookie in a multitude of cookies.

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                  • #10
                    Wasn't taking the hat kind of theft?

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                    • #11
                      You won't see this dillhole again anyways.

                      Guys like him are part of the reason I quite selling cars (the other parts were my asshat coworkers and dishonest management).
                      "Sigh, I'm going to Hell.....but I'm going with a smile on my face." -- Gravekeeper

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                      • #12
                        Was there anything in the paper work entitling him to a hat? If not, I'd strongly suggest urging your boss to press shoplifting charges.

                        Sure, it's only a hat, but it's a matter of principle!

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                        • #13
                          No, i paid for the hat with my own money lol

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