I Don't Take the Work Computer Outside

[TelephoneAngel]

This happened to a colleague on the day of the fire alarm I wrote about.

She was standing with her team outside the building when a member of the public came up to her, she recognised him because she also works on the sales floor sometimes.He asked her what was happening with his account, she was unable to tell him because she had no files or computer with her........pretty obviously..

Why would anyone even ask?

[Solumina]

Because people are strange like that

For some reason some people seem to have this idea that if they have met you before then you will remember everything relating to them. I had this happen to me quite a few times, especially back when I worked for local government.

[raw456]

There is just no logic sometimes...

I got bailed up in the supermarket once by some woman who saw the company logo on my shirt, inquired if I worked there, and then yelled at me about some issue she had with a product of ours.

She couldnt understand why I didnt know every detial about her issue, and then told me she would complain about my lack of customer service. She demanded my name, I told her to F*** off, stop harrassing me, and call our customer service line during business hours. I left her blustering in the aisle and continued with my shopping.

I dont know if she called, but I kinda feel sorry for whoever ended up with her on the phone.

[RxBoy]

Because people are strange like that

For some reason some people seem to have this idea that if they have met you before then you will remember everything relating to them. I had this happen to me quite a few times, especially back when I worked for local government.

I can relate to that. I was once approached by a lady while I was shopping at Kohl's. She just walked up to me and said, "Has the doctor approved my prescription yet?"

"Excuse me?" I replied.

"You remember a few days ago when you told me that my insurance wanted prior approval on my prescription? I wanted to know if it went through yet."

"I'm sorry, but I couldn't tell you without looking at the computer at work. You can certainly call over there and someone who is working right now will help you."

"Don't you remember me?" (acting surprised)

"I'm sorry ma'am, but I really don't. I wait on probably 300 or more customers every day. I can't possibly remember individual situations."

"Well you are not very helpful. With people like you working at that pharmacy they won't be in business long."

I told my boss about this the next day at work and she laughed so hard I thought she was going to pee.

[Hyndis]

And in the cases that you do remember them, its usually not for a good reason.

There are people who I remember their complete history and name when I last had any contact with them over a year ago.

Lets just say the reason that they were remember is that they were not model customers.

[Darkforge]

not as bad as one of the customers we had who couldn't get it into their head that we were closed outside of 9-5 mon-fri

edited, i'm going to start a new thread instead of derailing this one.

[Jack]

These are the same people who call customer service and say "Hi, I'm Bobby Common, I called in last week and you guys worked on my computer, do you see what happened on your notes there?"

Sure thing guy, let me just read over these ticket notes that the magic fuzzy input customer looker upper spat out for me.