Grrr! I am so pissed off right now. Just got home after I caught someone stealing one of my customer's papers!!
Saw this chick walking down the street. I delivered a newspaper to a box, and then went down and delivered to the rest of my customers' driveways, which was just a handful more, then turned around to head home. On my way back, saw same chick going back holding...a newspaper she didn't have before? When she saw me she ducked down a side street.
I checked the box I delivered to. No newspaper.
Oh, hell no...
I tore down the side street and caught up with the woman.
Me: "Excuse me, are you the owner of the box where you took that paper from?"
Woman: "What?"
Me: "That newspaper. Do you live at the house where you picked it up from."
Woman: "Erm, no..."
Me: "Well, when that customer complains, I have to pay for it."
Woman: "Oh."
Me: *extends hand* "So, I'm going to need that paper back."
Woman: *sheepishly hands back paper* "Sorry, I'm sorry..." *dashes off down another street*
I redelivered the newspaper and was on my way. Not sure if she's going to go back and pull the same sh*t now that I'm gone, though. I let my District Manager know. Not sure what she can do, but at least she can get a heads up.
I don't really care about eating the cost of one or two stolen papers. But when a customer is looking forward to that paper first thing in the morning, I know that little thing missing can be upsetting. And I care about my customers (they tip me well).
Saw this chick walking down the street. I delivered a newspaper to a box, and then went down and delivered to the rest of my customers' driveways, which was just a handful more, then turned around to head home. On my way back, saw same chick going back holding...a newspaper she didn't have before? When she saw me she ducked down a side street.
I checked the box I delivered to. No newspaper.

I tore down the side street and caught up with the woman.
Me: "Excuse me, are you the owner of the box where you took that paper from?"
Woman: "What?"
Me: "That newspaper. Do you live at the house where you picked it up from."
Woman: "Erm, no..."
Me: "Well, when that customer complains, I have to pay for it."
Woman: "Oh."
Me: *extends hand* "So, I'm going to need that paper back."
Woman: *sheepishly hands back paper* "Sorry, I'm sorry..." *dashes off down another street*
I redelivered the newspaper and was on my way. Not sure if she's going to go back and pull the same sh*t now that I'm gone, though. I let my District Manager know. Not sure what she can do, but at least she can get a heads up.
I don't really care about eating the cost of one or two stolen papers. But when a customer is looking forward to that paper first thing in the morning, I know that little thing missing can be upsetting. And I care about my customers (they tip me well).
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