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Two EWs, Two Perverted Tweenies
Couple quick gems from yesterday...
FREE DRINK!!!!
My company has a tradition of a trivia question along the menu boards, and if a customer guesses the right answer, they get 10cents of their order. It's been this way since the company's inception. That being said...
Four women of varying ages enter, my CW takes their order as I'm making other drinks:
Sucky Customer: *reads question aloud, loudly* Ohhhhhh....is it pepper??"
CW: Yes, that's right
SC: OHHH!!! What do I get?? Do I get 10 million dollars?????
Me:
CW: It's 10cents off your bill
At this point, SC2 keeps interjecting off and on throughout the rest of this exchange:
SC2: I got the trivia before! I said it before! I got it right!!!
SC: You know, I remember when you used to get a free drink for answering the trivia right!!!
CW: *giving her best "that's BS smile"* No, we've always done just the 10cents
SC: OH I don't mean THIS store, but WAAAYYYY back when, they would do that...
Me: *turning to her* Caribou's never done that, it's always been 10cents off
SC: *glaring at me* How long have YOU worked for the company??!!?!?!?!
Me: *grinning* I worked for Caribou back in 2001 when I was in high school, and I've been coming to the shops since they opened.
You could almost see SC swallow her words and pride. She was [this] close to becoming an EW.
The whole group took 10 min to decide what they want and order, but that's another rant about people hogging the counter when they aren't even frakkin' ready....
Gimme a Deal!!!
So it was REALLY hot yesterday, relatively speaking. It was the first day of 90 degree weather and humidity of the season, so every customer was getting a cold drink, and there were that many more customers.
Cold Press Iced Coffee is incredibly popular at my store, and some days we just run out. We don't do it on purpose; it's tough to keep that from happening on said days, and it doesn't help that it takes 12 HOURS to make the damn stuff.
This one happened in Drive Thru:
Me: *greeting spiel*
SC: Yeah, I'll have two large Cold Presses with a half shot of vanilla in each.
Me: I'm sorry sir, but we actually ran out of Cold Press for the day...
SC: .............
Me: Would you like Iced Americanos instead? They are quite similar to the Cold Press.
SC: No... I'll have two large Coffee Coolers with vanilla instead, and gimme a deal on those!
Me: *repeats new order* Is that correct?
SC: Yeah, and gimme a deal!
Me: I'm sorry sir, but I'm not allowed to do that.
SC: OH COME ON!!! You don't have what I want!
Me: I am sorry about that sir, but I can't give deals like that...
SC: OK fine, I'll just hit up [SM] in the morning, haha
Me: ........OK.
Can we say EW???
Tweenies=SUCK
This last bit has been the latest in many similar incidents over the past few weeks. My company changed its image and "culture" a number of weeks ago. Part of the campaign, to get customer into it, is to have customers write answers to "What do you stay awake for?" on these little post-its that they then hang around the bar. The only issue is young, pubescent tweenies.
I have pulled down so many post its that are WAY BEYOND inappropriate.
The other day I had just checked the post its--yes, I now have to take time to read over them all and ensure there aren't any foul ones--when some young boys came in to buy drinks. One asked for a post it. He filled it out, put it up and left. I immediately went to read it--"party sex" After throwing it in the trash, these little bastards came back!
Boy1: Yeah I'll have a blah blah blah
Me: *glaring at him* I saw what you wrote over there, and it's disgusting.
Boy1: *freaking a bit* Uhhh I didn't do it! It was him! *starts pointing to his friend*
Me: I don't care which one of you did it!!! If you EVER do anything life that again, you will NOT be welcome back at this store! Do you understand?
Boy1 nods
Boy2 laughs
Me: *glaring at Boy2* Do YOU understand?!?
Boy2: Uh, yeah...
The post it I found yesterday was by far the worst EVER: "rubbing my g-ma's c***"
SERIOUSLY?????????????????
I know exactly who did it too, another young boy who's a major shithead. Just before he wrote that post-it yesterday, my boss caught him swiping milk from a jug on the bar counter.
The next time and every time I see him from now on, he gets no favors, no water, and definitely no post its!!!
In fact, no tweenie is getting post its from me ever again.
/endrant
FREE DRINK!!!!
My company has a tradition of a trivia question along the menu boards, and if a customer guesses the right answer, they get 10cents of their order. It's been this way since the company's inception. That being said...
Four women of varying ages enter, my CW takes their order as I'm making other drinks:
Sucky Customer: *reads question aloud, loudly* Ohhhhhh....is it pepper??"
CW: Yes, that's right
SC: OHHH!!! What do I get?? Do I get 10 million dollars?????
Me:
CW: It's 10cents off your bill
At this point, SC2 keeps interjecting off and on throughout the rest of this exchange:
SC2: I got the trivia before! I said it before! I got it right!!!
SC: You know, I remember when you used to get a free drink for answering the trivia right!!!
CW: *giving her best "that's BS smile"* No, we've always done just the 10cents
SC: OH I don't mean THIS store, but WAAAYYYY back when, they would do that...
Me: *turning to her* Caribou's never done that, it's always been 10cents off
SC: *glaring at me* How long have YOU worked for the company??!!?!?!?!
Me: *grinning* I worked for Caribou back in 2001 when I was in high school, and I've been coming to the shops since they opened.
You could almost see SC swallow her words and pride. She was [this] close to becoming an EW.
The whole group took 10 min to decide what they want and order, but that's another rant about people hogging the counter when they aren't even frakkin' ready....
Gimme a Deal!!!
So it was REALLY hot yesterday, relatively speaking. It was the first day of 90 degree weather and humidity of the season, so every customer was getting a cold drink, and there were that many more customers.
Cold Press Iced Coffee is incredibly popular at my store, and some days we just run out. We don't do it on purpose; it's tough to keep that from happening on said days, and it doesn't help that it takes 12 HOURS to make the damn stuff.
This one happened in Drive Thru:
Me: *greeting spiel*
SC: Yeah, I'll have two large Cold Presses with a half shot of vanilla in each.
Me: I'm sorry sir, but we actually ran out of Cold Press for the day...
SC: .............
Me: Would you like Iced Americanos instead? They are quite similar to the Cold Press.
SC: No... I'll have two large Coffee Coolers with vanilla instead, and gimme a deal on those!
Me: *repeats new order* Is that correct?
SC: Yeah, and gimme a deal!
Me: I'm sorry sir, but I'm not allowed to do that.
SC: OH COME ON!!! You don't have what I want!
Me: I am sorry about that sir, but I can't give deals like that...
SC: OK fine, I'll just hit up [SM] in the morning, haha
Me: ........OK.
Can we say EW???
Tweenies=SUCK
This last bit has been the latest in many similar incidents over the past few weeks. My company changed its image and "culture" a number of weeks ago. Part of the campaign, to get customer into it, is to have customers write answers to "What do you stay awake for?" on these little post-its that they then hang around the bar. The only issue is young, pubescent tweenies.
I have pulled down so many post its that are WAY BEYOND inappropriate.
The other day I had just checked the post its--yes, I now have to take time to read over them all and ensure there aren't any foul ones--when some young boys came in to buy drinks. One asked for a post it. He filled it out, put it up and left. I immediately went to read it--"party sex" After throwing it in the trash, these little bastards came back!
Boy1: Yeah I'll have a blah blah blah
Me: *glaring at him* I saw what you wrote over there, and it's disgusting.
Boy1: *freaking a bit* Uhhh I didn't do it! It was him! *starts pointing to his friend*
Me: I don't care which one of you did it!!! If you EVER do anything life that again, you will NOT be welcome back at this store! Do you understand?
Boy1 nods
Boy2 laughs
Me: *glaring at Boy2* Do YOU understand?!?
Boy2: Uh, yeah...
The post it I found yesterday was by far the worst EVER: "rubbing my g-ma's c***"
SERIOUSLY?????????????????
I know exactly who did it too, another young boy who's a major shithead. Just before he wrote that post-it yesterday, my boss caught him swiping milk from a jug on the bar counter.
The next time and every time I see him from now on, he gets no favors, no water, and definitely no post its!!!
In fact, no tweenie is getting post its from me ever again.
/endrant
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