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I'm too lazy, make up your own drunken double-entendre here (lang).

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  • I'm too lazy, make up your own drunken double-entendre here (lang).

    NOTE: When I post, its about middle-of-the-night drunks. Mostly my Friday/Saturday drunks. And for the uninitiated (since someone asked down there) a split order is one car wanting to make multiple orders for one car and pay separately. It always takes forever, regardless, and it doesnt help that theyre all drunk. Everything I say is just said in a matter of fact tone, I'm not being snotty or anything. The answer is no, that is the answer. I'm working on the whole nice thing, but my kneejerk is just the plain answer. Which is, and will always be, no.

    This is short. Apparently, I'm not the nicest person. Even at work. I work grave. I could work up some mathematical schematic about how not nice I a-- HEY LOOK A DRANK.


    I am horrible at being nice.

    Me: HAYYYYY GIRLLLLLLLLLL
    C: Well, we need them to some extent, right?



    I just tried to drink my beer without taking the cap off. Stop judging me.

    First Customer
    Me: Welcome to JITB, my name is WHISKEY how are you?
    C: Can we do seperate orders?
    Me: No.

    [dream sequence from the past]
    Grave TL: Try to be nicer.
    Me: But. uh.. the answer is no.
    Grave TL: But make it nicer.
    Me: So.. no *grimace/smile*?
    Grave TL: PLEASE JUST A LITTLE!?
    Me: so uh.. what do i do?
    Grave TL; Sound some sort of apologetic.
    Me: :\
    [/dream sequence from the past]


    Second Customer
    Me: Whatever. What do you want?
    C: Can I do split orders?
    Me: No.
    C: .....
    Me: I'm sorry?
    Grave TL: *headset* [sigh] well, you tried.

    Random Dickshit I Almost Killed
    C: Can I do a separate order?
    Me: No.
    C: Thanks, I'd like a ch---
    Me: I said no.
    C: What? Why?
    Me: Because I said??
    C: are you always this much of a bitch?
    Me: ...I'm sorry?
    C: Uh.. can I get a [blah order].
    Me: $9.92 at the window :|


    They, somehow, found their manners at the window. I should have refused. I would have loved to refuse. I will refuse next time. My TL can serve him, I don't deal with that shit. All these assholes have mothers and I will call every single one of them.

    The reason Grave/I don't do split orders is because it never ends. One turns into two. Then three. Then FIVE. No. No, get out. I don't want it. Neither does grill. Do the damn math before your drunk ass gets here, spot your bro a tenner for his bacon ultimate, I dont care. Every split order takes 6+ minutes because youre DUMB AS FUCK. No split orders. Ever. Not to mention, everytime we do a split order, we get hit with a rush. As a general rule we don't park on grave. I'm sorry, guy behind the four split order car, you have to wait 15 minutes for your cheeseburger because this guy wanted to pay separately instead of paying together and cutting the time in half. I'm sure you understand.


    So, a bit offtopic, whats the popular consensus on giving out your number at work? I've had two (relatively) cute guys ask for my number and the kneejerk reaction is LOL NO. It just seems so.. awkward. I'm trapped where I am, forced to speak with you, and this is the time and place to hit on me. In any other situation, I would have given it to them, but it just seems so... weird.

    And they always ask when you get off work. Nevermind, answered it myself there. Ick.
    Last edited by Whiskey; 06-15-2010, 08:15 AM.
    Thou shalt not take the name of thy goddess Whiskey in vain.

  • #2
    Okay, I'm afraid I'm not following... what does split order mean? One guy orders, two guys pay? And how does that differ from, say, two guys ordering separately one after the other?
    You gotta polish a memory like a stone. Chip off the parts that remind you it was just a game. Work it until it's indistinguishable from any other memory.

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    • #3
      I think what she means is that one person is asking to do several different transactions, instead of ordering all the food at once.
      A fact of life: After Monday and Tuesday, even the calendar says W T F.....

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      • #4
        I know this is a place to vent and let out steam, but you are VERY fortunate to have a TL with such a good temperament.
        "Ignorance is no excuse for a law."
        .................................................. ..................- Alfred E. Newman

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        • #5
          If I may, try saying this next time:

          Customer: Can I do a split order?
          You: I'm afraid that is not possible, may I take your order?

          It's very polite, and your TL should be happy with that!
          The report button - not just for decoration

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          • #6
            Quoth Canarr View Post
            Okay, I'm afraid I'm not following... what does split order mean? One guy orders, two guys pay? And how does that differ from, say, two guys ordering separately one after the other?
            split orders are when a car of three people go to the window, and each perspn in the car wants to make a separate order and pay separately (which takes 3 times as long) rather than order to gether, and then split the payment between themselves.

            if their company policy is no split orders then they have to stick to that (split orders do take longer, and have a larger margin for error "no, he said no ketchup, extra onions")

            can't blame you for the rant, TL isn't too bad though.
            "You can only try so hard to look like you are working before actually doing your work seems easy in comparison" -My Boss

            CW: So what exactly do you do in retentions?
            Me: ummm, I ....retent stuff?

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            • #7
              @Darkforge: thanks, I missed the drive-through-part there, I guess. Yeah, I can see how that'd be annoying.
              You gotta polish a memory like a stone. Chip off the parts that remind you it was just a game. Work it until it's indistinguishable from any other memory.

              Comment


              • #8
                Customers rarely listen to what we say. The one time I was talking to this person ask him for the NUMBER on the back of his gift card then he starts say, "ABC".... (I think do you need to go back to school again?) Yes I need thoes letters to but my mose is not in the right place so I move it quick and when he is done with the letters I ask for the numbers again then he gave it. But what is real funny is he had 3 gift cards and he did the same on all of them....

                But what you may try saying is "I'm sorry we do not offer spilt orders" or "Unforently we do not spilt orders" Just reamber it is very much how you sound try and say it nicely.

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                • #9
                  Don't forget she's dealing with drunks in the middle of the night, too, guys.
                  It's floating wicker propelled by fire!

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                  • #10
                    Quoth Canarr View Post
                    One guy orders, two guys pay?
                    Two drunks enter....one man leaves.
                    By popular request....I am now officially the Enemy of Normalcy.

                    "What is unobtainium? To Seraph, it's a normal client. :P" -- Observant Friend

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                    • #11
                      When I worked night shift, occasionally we'd send someone out to a "late-nite" burger joint for lunch (2AM lunch. I love night shift. ). Once, the cashier said no multiple orders, even though I was the only one in line. I just circled the building for each order, and the cashier was laughing so hard by the third time, that I had to wait for her to catch her breath long enough to take the order.

                      Night shift was always great for the wierdness that would sping up.
                      The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
                      "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
                      Hoc spatio locantur.

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                      • #12
                        Haha, that totally reminds me of one from the other day. This kid comes up and asks for cigs and a can of dip. I ID him and he hands me his military ID. Then comes up with his genius plan.

                        Military Dipshit: Hey, then can I get a discount on this stuff?
                        Me: No.
                        MD: Serious? Come on!
                        Me: No.
                        MD: But I'm in the ARMY. That's gotta count for something.
                        Me: Harr harr harr. No.
                        MD: I'mma complain to corporate then, man they really need to have a discount for us.
                        Me: You do that, but as for this one, it'll be XX.XX.

                        He pays and leaves and I turn to CW, J.

                        Me: What, did he think flashing his cute man-smile was going to make me like him enough to get fired? Riiiiiiiight.
                        CW: Why DON'T we have a military discount?
                        Me: Because.
                        CW: .....you know...you're a tough cookie, Gaki. Really tough.
                        Me: Good.

                        I generally tell the noobs to never say they're sorry unless they really have done something wrong because about the time you say sorry for something you have no power over you are immediately the target of someone's misplaced anger. It implies that you have done something wrong when in fact you have done everything completely right. A lot of companies would prefer that their employees say sorry to everything and be the whipping boys. However, I am NOT the toughest "cookie" in my store and nearly none of us will play the scapegoat to anyone looking to trample store or corporate policy. We're actually rather mean sometimes but I think we make up for it with the nice things we go out of our way to do.

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                        • #13
                          If I was Whiskey, I'd be about as nice as he? she? is. Drunks get really annoying really fast.

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                          • #14
                            I was going to suggest that Whiskey make them drive around for each additional order, until I saw that Geek King had already done it!
                            Everything will be ok in the end. If it's not ok, it's not the end.

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                            • #15
                              Quoth Pagan View Post
                              Don't forget she's dealing with drunks in the middle of the night, too, guys.
                              I should add this to every post I make. Most of my posts come from Friday/Saturday nights.

                              And yes, my TL is super awesome. I do a really great job, otherwise, but once it hits midnight on a weekend, i just lose my patience. I also work 2 full time jobs (both with overtime) and I get cranky when I don't get to sleep. They split my days off this week too and I'm about to murder my AM.

                              Quoth Primer View Post
                              I was going to suggest that Whiskey make them drive around for each additional order, until I saw that Geek King had already done it!
                              This is perfectly acceptable. Plus if they go in a circle enough times they'll probably vomit in our drive. Again.

                              Quoth trailerparkmedic View Post
                              If I was Whiskey, I'd be about as nice as she is. Drunks get really annoying really fast.
                              It doesn't help they can't spread it out. from 1am-4am we do like 200$ an hour in business every hour. Spread it out guys.


                              Quoth iradney View Post
                              If I may, try saying this next time:

                              Customer: Can I do a split order?
                              You: I'm afraid that is not possible, may I take your order?

                              It's very polite, and your TL should be happy with that!
                              I am trying that, but they argue. Drunks always argue. My patience is completely gone by 1:15AM. Im working on it though, thats my only real problem at work. My bluntness. And its not really even a problem because its fairly rare.


                              I have one lady who always comes through just before rush starts and orders her chocolate milkshake and grilled cheese. She called my TL and told him I do such a wonderful job, am always cheerful, and she loves it when I'm on window when she comes through. Apparently my TL has been serving her for a couple years and she never said anything about him. aww :3 shake lady.
                              Last edited by Whiskey; 06-15-2010, 08:20 AM.
                              Thou shalt not take the name of thy goddess Whiskey in vain.

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