Guest: Dave, I am very upset. The girl told me I have pool access here
Me: well yes ma'am you do
Guest: but there is only one pool, Dave. That's not sufficient. When I was on vacation at this other place, I had seven different pools to choose from. I mean...I just....I feel like I am so limited here
Me: well each complex has a pool
Guest: can I use the pools in the other complexes?
Me: No ma'am, you can only use the pool in your complex
Guest: well that was not explained to me
Me: well I do apologize
Guest: so how do I get access to multiple pools and not just one?
Me: we cant do that
Guest: this is so ridiculous
Me: I'm sorry
Guest: so what can you do about this, Dave? I like to go to many different pools
Me: nothing I can do
Guest: I need more than pool here. There must be something you can do
Me: there is a pool at a fitness center about 8 miles from here
Guest: not good enough....I need all the pools within walking distance
Me: there is no way to get you that unless we move you to another resort
Guest: no I am not packing up and moving
Me: well ma'am, we cant go out there and build you more pools
Guest: dont you take that sarcastic tone with me? I pay a lot of money to stay there. Now you better do something about this or you'll be hearing from my lawyer
Me: yes ma'am, tell him to call us. We will be happy to talk to him
Guest: I guess it's too much trouble for you to help me. Well we will never come here again and we will put the word out about you and I dont appreciate your attitude. Thanks anyway....grrrrr
Me: well yes ma'am you do
Guest: but there is only one pool, Dave. That's not sufficient. When I was on vacation at this other place, I had seven different pools to choose from. I mean...I just....I feel like I am so limited here
Me: well each complex has a pool
Guest: can I use the pools in the other complexes?
Me: No ma'am, you can only use the pool in your complex
Guest: well that was not explained to me
Me: well I do apologize
Guest: so how do I get access to multiple pools and not just one?
Me: we cant do that
Guest: this is so ridiculous
Me: I'm sorry
Guest: so what can you do about this, Dave? I like to go to many different pools
Me: nothing I can do
Guest: I need more than pool here. There must be something you can do
Me: there is a pool at a fitness center about 8 miles from here
Guest: not good enough....I need all the pools within walking distance
Me: there is no way to get you that unless we move you to another resort
Guest: no I am not packing up and moving
Me: well ma'am, we cant go out there and build you more pools
Guest: dont you take that sarcastic tone with me? I pay a lot of money to stay there. Now you better do something about this or you'll be hearing from my lawyer
Me: yes ma'am, tell him to call us. We will be happy to talk to him
Guest: I guess it's too much trouble for you to help me. Well we will never come here again and we will put the word out about you and I dont appreciate your attitude. Thanks anyway....grrrrr
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