Refill Asshole

[EmilyRose1982]

SC enters my shop, holding a cup full of ice and the remnants of some cold coffee-based drink. He already has the cat-butt face.

Me: Hi there, can I help you?
SC: Can I get a refill on this?
Me: Uh, what is it? (because, you know, we have about five thousand different cold coffee drinks!)
SC: Can I get a refill?!?
Me: What. Is. It?
SC: (mumbling) dunnoitssomeicedcappuccino my wife had three sips and it was gone it's all ice. CAN I GET A REFILL YAY OR NAY?? (yes, he actually said it like that)
Me: Was it a cold press iced coffee?
SC: YES!
Me: (internally rolling my eyes) Sure.

CW refilled it for him. I would have given him a refill right away if he had told me what it was, as it was obvious CW--who was on the bar--put WAY too much ice in the drink. Usually we don't refill cold press, but I relented b/c of her error.

This guy was just an asshole about it. How can I refill your drink if I don't know WTF you had???? /headdesk

[superhotelworker]

Same reason people expect to me to know where their friends are when they can't tell me their friends names. We're supposed to be psychic. Glad to see I'm not the only one that failed the "Read the asshole's mind 101" Course.

[Peppergirl]

UGH!!! Why do they have to make it so difficult?

Just answer.the.fucking.question!

Oh, and leave the cat-butt face at the door. It was a simple error. Be a man and tell the nice lady what you need, and GTFO!


Sorry, can you tell I've worked WAYYY too much OT this week?

[EmilyRose1982]

UGH!!! Why do they have to make it so difficult?

Just answer.the.fucking.question!

Oh, and leave the cat-butt face at the door. It was a simple error. Be a man and tell the nice lady what you need, and GTFO!


Sorry, can you tell I've worked WAYYY too much OT this week?

I think a lot of us have worked WAY too much this weekend alone. At least it feels that way with all the SCs the holidays tend to bring through our doors.

[Marmalady]

Same reason people expect to me to know where their friends are when they can't tell me their friends names

Reminds me of a phone call I had while working at the council car parking division - a man had lent his car to some visiting friends from the other side of the country, who had parked it and then couldn't remember where they had left it. He thought I would happily trot around every car park in the city to find it for him.
I told him all I could do would be to radio a description of the car and its registration to our attendants and ask them to call back if they found it, but we only patrolled our own car parks, not private ones. He wasn't happy but I think it had dawned on him by then that the fault wasn't actually ours.

[Mikkel]

Reminds me of a phone call I had while working at the council car parking division - a man had lent his car to some visiting friends from the other side of the country, who had parked it and then couldn't remember where they had left it.

That's one of the reasons why I use my GPS if I drive places I don't know well, even if I know the way.
When I take the GPS out of its holder, it automatically mark the spot where I parked, so that I can navigate back to it on foot.

[infinitemonkies]

Same reason people expect to me to know where their friends are when they can't tell me their friends names. We're supposed to be psychic. Glad to see I'm not the only one that failed the "Read the asshole's mind 101" Course.

I get that all the time. Someone calls at about 3am on a weeknight, "I need to speak to my friend, it's an emergency!"
"Ok, what room is your friend in?" " I dunno."
"Ok, what's your friend's last name?" "I dunno."
"Erm, alright, do you know your friend's first name? "I forget"
*click* Right-o. No drugs for you tonight. Go call GK and order some COD pants.

[fireheart]

I had some lady today expect me to know what colour Escorts she wanted without telling me.
She eventually snapped "Gold!"

[EvilEmpryss]

SC enters my shop, holding a cup full of ice and the remnants of some cold coffee-based drink.

He may have hesitated because he really didn't know what kind of drink it was and was waiting for you to identify it so he could agree with you. Why would he do that, you ask?

I've seen people pick cups out of the garbage just outside a shop and come in to try to get a free drink. Eeeewwww!

[EmilyRose1982]

He may have hesitated because he really didn't know what kind of drink it was and was waiting for you to identify it so he could agree with you. Why would he do that, you ask?

I've seen people pick cups out of the garbage just outside a shop and come in to try to get a free drink. Eeeewwww!

He didn't do that, I'm sure, as I watched him walk in the door with it. I think they had just come through DT.

But yeah, there's no way I could identify what drink he had just by looks--could have been a cold press with cream, an iced latte, any variation therein, etc. Yet he kept demanding I refill it. I should have just grabbed it and topped it off with water and watched his reaction.
"OH! You wanted a refill of your drink?? Well, maybe you should tell me WTF YOU HAD!!!"

[Zeddmore]

The title of this thread amuses me.

That is all.