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You Need to Turn in Your Keys
Yesterday, one of the checkers rang in a wrong code so he had me fix it. We went over to the service desk with the customer and I did the procedure as normal. The customer didn't want to touch the money until it was correct. He wanted all the items taken off which I did.
I was ringing at my normal speed and the customer told me to slow down. I started pushing the buttons one-at-a-time. A few moments later, the customer got impatient and mentioned that he didn't want to spend a half hour getting the problem fixed even though it was probably about 5-10 minutes. I voided the order and the customer told me that I needed to turn in my keys. I told him "Fine, I will" and handed the store keys to the checker. The customer even told the checker that I shouldn't be in charge if I couldn't stay composed.
I went into a register and stayed there until the customer, whom the checker finished taking care of, left. That way, the customer would think I was giving up my service desk job when I really wasn't.
Later on, the checker told me that I did my job right and the customer wasn't right. He told me that I was doing a good job and to not let anyone tell me otherwise.
I was ringing at my normal speed and the customer told me to slow down. I started pushing the buttons one-at-a-time. A few moments later, the customer got impatient and mentioned that he didn't want to spend a half hour getting the problem fixed even though it was probably about 5-10 minutes. I voided the order and the customer told me that I needed to turn in my keys. I told him "Fine, I will" and handed the store keys to the checker. The customer even told the checker that I shouldn't be in charge if I couldn't stay composed.
I went into a register and stayed there until the customer, whom the checker finished taking care of, left. That way, the customer would think I was giving up my service desk job when I really wasn't.
Later on, the checker told me that I did my job right and the customer wasn't right. He told me that I was doing a good job and to not let anyone tell me otherwise.
PWNED!, purplecat!
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