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Since our counter is right by the video games and because I actually know more about them than anything else in electronics I'm usually happy to help those customers. Most of them have been great and none of them have been truly sucky, but some have stood out.
First customer came and asked if I could get some games out of the case for him. Of course, no problem, I grab the keys and go over to him. However, seems he had not actually decided which games he wanted. Not that he was asking me if he could look at the back, because that'd be fine, but that he was standing there staring at the case while I stood next to him. He eventually called up someone to ask "What game did S (I assumed his son) want again?" After asking me to pull that one he looks some more when he notices some kid playing the demo game for the xbox. He mentions it looks cool and asks me if I know if it has swearing in it. This game is rated T and I don't know much about it, but the one he asked me to pull is M and I did.
Me: I'm not certain about that game sir, but this one is rated M partially for strong language.
C: Oh, well I'll go ahead and get it, I'll just try and block it or something.
It also has a great deal of violence which personally I would feel more important to keep from my child, but meh. to each his own i suppose.
Next lady was looking at the nintendo section with a young boy so I go an ask if I can help.
YB: *walks over and points to Super Mario Galaxy 2* Do you have this on the DS?
Me: I'm sorry, that game's not available on the DS.
SC: *very snippy tone* It is on the DS!
okay lady. If it makes you feel better to believe that.
Last video game customer was a young boy, looked about 10, who wanted to look at a couple of games. The two games he's looking at are both rated M.
Me: Just to let you know I wouldn't be able to sell you either of those without a parent or other adult.
YB: ok.
after he finishes looking...
YB: How old do you have to be?
Me: 17
YB: *turns to a nearby girl* You're 17, right?
NG: No, I'm 16.
YB: oh, *to me* That's close enough, isn't it?
Me: no, I'm sorry.
YB: She's my cousin, does that count?
Me: *Thinking, 'count for what?'* No, I'm sorry.
About the phone, the cell phone section isn't called anything that makes sense, like cellphones. Instead it's called the Connection Center. 9 out of 10 times that our phone rings it's someone asking to be transferred to another dept. Ironically enough, our phone is actually a separate line and I'm unable to transfer them, even if I wanted to. Most Customers are completely understanding and I have no complaint with any of them. (hey, easiest phone calls to answer at least).
This one though...
Guy called and asked to be put through to bakery, I go through the spiel of how he'll have to call the store's main line and asked to be transferred. Two minutes, three at the most, later my phone rings again.
SC: *and he sounds really angry* This is the only phone where anyone is answering and I NEED to speak to someone in bakery!!!
Eventually we got him to call electronics with the electronics person standing right there to pick it up as soon as it rang so that he could transfer him.
Last one was more amusing than anything else.
Cust: Can I speak to electronics?
Me: *Electronics guy Z is right there, so I figure be nice and just get him to come over to the phone instead of making the guy call the main line and get transferred* Can you come get this, He wants electronics
Z: Electronics, this is Z, how may I help you.
Z: Yes, we have it, it's about $60.
Z: You're welcome, goodbye.
Z: *to me* Wanted the price on a game.
not even a minute later the phone rings again. Sounds like the same guy, so I just call Z back over and tell him that I think it's the same guy and he wants electronics again.
Z: Electronics, this is Z.
Z: $60.
Z: yes, sir. $60.
Sounds like someone was hoping for a different answer, which would probably have worked better if he had waited a couple of minutes at least.
First customer came and asked if I could get some games out of the case for him. Of course, no problem, I grab the keys and go over to him. However, seems he had not actually decided which games he wanted. Not that he was asking me if he could look at the back, because that'd be fine, but that he was standing there staring at the case while I stood next to him. He eventually called up someone to ask "What game did S (I assumed his son) want again?" After asking me to pull that one he looks some more when he notices some kid playing the demo game for the xbox. He mentions it looks cool and asks me if I know if it has swearing in it. This game is rated T and I don't know much about it, but the one he asked me to pull is M and I did.
Me: I'm not certain about that game sir, but this one is rated M partially for strong language.
C: Oh, well I'll go ahead and get it, I'll just try and block it or something.
It also has a great deal of violence which personally I would feel more important to keep from my child, but meh. to each his own i suppose.
Next lady was looking at the nintendo section with a young boy so I go an ask if I can help.
YB: *walks over and points to Super Mario Galaxy 2* Do you have this on the DS?
Me: I'm sorry, that game's not available on the DS.
SC: *very snippy tone* It is on the DS!
okay lady. If it makes you feel better to believe that.
Last video game customer was a young boy, looked about 10, who wanted to look at a couple of games. The two games he's looking at are both rated M.
Me: Just to let you know I wouldn't be able to sell you either of those without a parent or other adult.
YB: ok.
after he finishes looking...
YB: How old do you have to be?
Me: 17
YB: *turns to a nearby girl* You're 17, right?
NG: No, I'm 16.
YB: oh, *to me* That's close enough, isn't it?
Me: no, I'm sorry.
YB: She's my cousin, does that count?
Me: *Thinking, 'count for what?'* No, I'm sorry.
About the phone, the cell phone section isn't called anything that makes sense, like cellphones. Instead it's called the Connection Center. 9 out of 10 times that our phone rings it's someone asking to be transferred to another dept. Ironically enough, our phone is actually a separate line and I'm unable to transfer them, even if I wanted to. Most Customers are completely understanding and I have no complaint with any of them. (hey, easiest phone calls to answer at least).
This one though...
Guy called and asked to be put through to bakery, I go through the spiel of how he'll have to call the store's main line and asked to be transferred. Two minutes, three at the most, later my phone rings again.
SC: *and he sounds really angry* This is the only phone where anyone is answering and I NEED to speak to someone in bakery!!!
Eventually we got him to call electronics with the electronics person standing right there to pick it up as soon as it rang so that he could transfer him.
Last one was more amusing than anything else.
Cust: Can I speak to electronics?
Me: *Electronics guy Z is right there, so I figure be nice and just get him to come over to the phone instead of making the guy call the main line and get transferred* Can you come get this, He wants electronics
Z: Electronics, this is Z, how may I help you.
Z: Yes, we have it, it's about $60.
Z: You're welcome, goodbye.
Z: *to me* Wanted the price on a game.
not even a minute later the phone rings again. Sounds like the same guy, so I just call Z back over and tell him that I think it's the same guy and he wants electronics again.
Z: Electronics, this is Z.
Z: $60.
Z: yes, sir. $60.
Sounds like someone was hoping for a different answer, which would probably have worked better if he had waited a couple of minutes at least.
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