Aight, back when I was at Fazoli's, my boss decided to send a PDF of problem reports to everyone, with the sentence "What do you see here?".
Not being fluent in management graphs, I assumed we were doing horrible, with the mind-blowing 5 reports for the entire month.
Take a look at this gem:

I can sort of understand her problem, but there's more to it than what she says:
1) Meat sauce is prepared by boiling a bag of, essentially, sloppy joe mix for 25 minutes. Meaning it's very possible to run out. Just because we're an Italian restaurant doesn't mean we have an infinite supply of meat sauce available.
2) Just because you don't like the cheesy alfredo sauce, is no reason to post "Taste of Alfredo Sauce" as an additional complaint.
3) Nobody forced you to get the Fettucini when told we had no meat sauce.
4) If your wait is any more than 5 minutes, we TELL YOU, and give you the option of either waiting for the delayed item, a replacement item, or a refund. Don't bitch because you chose to wait.
5) Breadsticks SUCK to make, and we can only make so much at a time. When you say you didn't get any while eating, that is complete bullshit, because unless you are a speed eater, there is NO POSSIBLE WAY the managers will allow us to go 10-15 minutes without doing a bread run.
I remember this woman, she was always rather bitchy... didn't seem to realize that we're a bunch of high school students, making orders for retards (Cheese pizza with shrimp and lettuce?!?!)
Not being fluent in management graphs, I assumed we were doing horrible, with the mind-blowing 5 reports for the entire month.
Take a look at this gem:

I can sort of understand her problem, but there's more to it than what she says:
1) Meat sauce is prepared by boiling a bag of, essentially, sloppy joe mix for 25 minutes. Meaning it's very possible to run out. Just because we're an Italian restaurant doesn't mean we have an infinite supply of meat sauce available.
2) Just because you don't like the cheesy alfredo sauce, is no reason to post "Taste of Alfredo Sauce" as an additional complaint.
3) Nobody forced you to get the Fettucini when told we had no meat sauce.
4) If your wait is any more than 5 minutes, we TELL YOU, and give you the option of either waiting for the delayed item, a replacement item, or a refund. Don't bitch because you chose to wait.
5) Breadsticks SUCK to make, and we can only make so much at a time. When you say you didn't get any while eating, that is complete bullshit, because unless you are a speed eater, there is NO POSSIBLE WAY the managers will allow us to go 10-15 minutes without doing a bread run.
I remember this woman, she was always rather bitchy... didn't seem to realize that we're a bunch of high school students, making orders for retards (Cheese pizza with shrimp and lettuce?!?!)
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