I'm going to answer the phone every time

[malmalthekiller]

When I initially answer the phone, tell you I'm in HR, and then you don't like what I have to tell you. Calling back 2 minutes later and asking for someone in HR is not going to get you anyone different. You fail.

Just some jerk called today, asking about an interview. I answer the phones at my store, and when I leave the people at the fitting room take over. He had dropped off a paper copy of his resume (something we don't really take, it's hard to deal with them when I'm working on the computer with 50+ other applications), and then applied online to another branch of our store.

Not too sucky at first, because I assumed he just wanted to transfer his applications from there to our store, which is easy. But he said he had already had an interview at that store, and wanted to have one here. That's just something we don't allow, per corporate rules. It doesn't allow us to do it in the system.

He becomes very rude and says "I don't see how that makes any sense." Well, it doesn't matter what makes any sense to you, because I'm telling you no. I tried to explain how it wasn't fair to other people, how the system doesn't allow it, etc, but he just decides to end the call. Then two minutes later, he calls back again asking for someone in HR. SURPRISE, it's me again.

My manager was out for the day, but I sent him an e-mail, and he backed me up.
Plus if I tell him someone gets rude with me on the phone, he pretty much tells me that the person won't get through the interview process, since the two of us are the only ones that make job offers. So at least he backs me up.

[Comechatcha]

Never made sense to me to be rude to anyone when you're trying to get a job somewhere. Even if you're talking to the lowest of new hires, you never know what gets talked about in the break room.

[malmalthekiller]

Never made sense to me to be rude to anyone when you're trying to get a job somewhere. Even if you're talking to the lowest of new hires, you never know what gets talked about in the break room.

I don't get it, either! Especially when you know I'm in charge of getting you an interview.

I had some lady for an interview (I hadn't booked it, but I was there when they came in.), she was late, and called saying she thought she was scheduled for a later time. I told her no, and tried to see who she spoke with. She blamed the other person and didn't even apologize. Then I said she could still come in and we could get it done.

She was extremely rude, and didn't even thank me for allowing her to come in still. I told my manager and he said he wouldn't let her get past the interview.

It didn't matter anyway, because I didn't realize I knew her from working at another store. Lady was a bitch.

The first manager came out of the interview with her face looking like this: because of how angry this woman was! No way to get a job.

[TonyDonuts]

I managed a Pizza Hut in the mid 90s.

We were hiring kitchen staff. So I had a Now Hiring sign up.

A girl walked on one day. She was looking for a job. Great, I'm looking to hire! I told her we were looking for kitchen people.

Instant cat-butt face.

"I need waitress hours! I don't cook! And anyway, your sign doesn't say anything about kitchen help! That's misleading! I want to interview for a waitress position! And it better be full-time! I need full time hours!"

I looked at her for a few seconds, and she said, "Well! Do I get my interview or what?!?"

I asked her, "You understand I'm the boss here, right?"

"What's that got to do with anything?" Very pissy and sarcastic, she's looking at me like something nasty she'd just stepped in.

I asked her, "You understand that I'm the one who decides who I interview, and what jobs I need people for, right?"

"And . . . ?" Even pissier.

I asked her, "And you understand that I'm the guy who does the interviewing and I'm the guy who does the hiring, right?"

"So . . .?" I was the devil, now, and I was pissing in her daisies.

I leaned over the counter and bellowed, "So what the f*ck makes you think you can come in to my place, talk to me like that and have any goddam chance of me hiring you for any goddam thing! Get the hell out of here!"

She looked shocked. Her master plan was failing. She opened her mouth like she was going to speak.

I told her, "Shut it! Get OUT!" and I pointed to the door*.

And she left, defeated.
______________________________________
*Sadly, the door was NOT to the left.

[bankworking]

I will never understand people who are rude when trying to get a job. It's beyond stupidity. It's beyond entitlement mentality. There is just something fundamentally missing in their brain wiring on cause and effect relationships. I wonder, do they still touch hot stoves, having not figured out that it burns?


offtopic: TonyDonuts,do you get your username from Spider Robinson?

[Indigo]

One of my two jobs is for a testing company and I do quite a bit of work in the office as well as my teaching duties. We were hiring an assistant director for our location one summer. I'm sitting in the center one evening, doing some stuff that our current assistant director hadn't gotten to.

Enter Ms Snooty Biotch: SB

Me: What can I help you with? (sitting at a desk typing)
SB: I saw the online posting for the assistant director position. I applied online but I wanted to come in and drop my resume off in person.
Me: Ok then, I can take your resume and I'll make sure its looked at.
SB: Well is the center director around?
Me: No, she's left for the night. I can answer any questions you have about the job though.
SB: How about the current assistant director? Is she around?
Me: No, I'm the only one here right now. Did you have any questions?
SB: Well I'm just not comfortable leaving my resume with a lowly receptionist. I don't know if it will actually get looked at or misplaced. (glares at me)
(Cue raised eyebrow from me)
Me: Maybe you should know that I am going to be the one training you.

She left her resume on the counter and left. I told the center director about it the next day and her resume went in the shredder.

[malmalthekiller]

And it better be full-time! I need full time hours!"
.

Yeah, I don't get it. I had someone call today saying the same thing, that they wanted full time. This is retail, lady, what do you expect?

[XCashier]

SB: Well I'm just not comfortable leaving my resume with a lowly receptionist. I don't know if it will actually get looked at or misplaced. (glares at me)

LOWLY receptionist?! Dumbass is even more clueless than you thought!

The receptionist is not "lowly". S/he is the one who screens the callers and visitors. If you are rude, you go no further. If you are polite and courteous, your chances of seeing/speaking to the boss increase exponentially.

Not to mention the blatantly obvious fact that, should you get a job there, you will be working with the receptionist every day. Do not piss off the Mighty Receptionist, for s/he knows the ins and outs of the office and can make your life a Living Hell!

[BrenDAnn]

I actually have no real say in hiring at the c-store, but, the manager is known to ask us what we know about this person or that who has applied. Treating us clerks badly is not likely to bode well for you for that very reason. Oh, and don't strut on in the door expecting to automatically get full time, either. It doesn't work that way, period.

[Akasa]

Yeah, if I were the receptionist and got talked to like that by someone looking for a job at my company their resume would be in the circular file when they left the office after dropping it off.(Done it several times.)

[mattm04]

We had that happen recently. We had a few openings, and a lady applied (online) and then came in to speak with the SM. Good move, so far.

They walk in, go to customer service and say "I applied online, i want to talk with fu**ing manger to tell them want a good F***ing worker i will be." One of the customer service employees used the phone in the small office behind the desk, with a door they could close to call SM. SM came and played dumb. They we not called back for some odd reason.

[tollbaby]

I get it all the time (the condescending tone people use for "the receptionist"). My company is four people. Four. There's the CEO, the director of professional affairs, the secretary (not the answer the phones & do the filing type of secretary), and me (the admin/receptionist).

I have the button that allows you to even enter the front door (we work in a secure office). I control the entire phone system, and I'm the one who sways the CEO's decisions with regard to our suppliers and contractors (in other words, I'm the one who researches the companies, gets proposals and quotes and presents them to the boss with my recommendations - and so far, she's always gone with my recommendation).

Pushy sales guys who don't want to deal with "just the receptionist"? Yeah... I've had a couple of those, and I've told them that thank you very much, we're just not interested in their product. Do they stop calling? No.... but once I've said no, they get shut down every single time they phone. One of them always calls from "private number" and asks to speak directly to the CEO, not wanting to tell me what he's calling about. I've come to recognize his voice

[Indigo]

What amused me the most is that we don't even have a receptionist. Our office is too small. There's the director, assistant, and some student advisors. Two of us student advisors have been there long enough to see 4 different assistants come and go.

[Magpie]

Gee, I suspect that this woman has had her application materials disappear other times when she's left them with the receptionist.

[SourRobot]

I leaned over the counter and bellowed, "So what the f*ck makes you think you can come in to my place, talk to me like that and have any goddam chance of me hiring you for any goddam thing! Get the hell out of here!"

She looked shocked. Her master plan was failing. She opened her mouth like she was going to speak.

I told her, "Shut it! Get OUT!" and I pointed to the door*.

And she left, defeated.

I wish I could have been there to see that!