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  • #16
    Quoth Sarah Valentine View Post
    I might be steping a little over the line by saying this, but I would have said that to her.
    I agree! Oh, how I wish I could have thought of this and said it to her.
    "A satisfied customer - we should have him stuffed." - Basil Fawlty

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    • #17
      I know they want to resolve the issue but it makes you look like a jackass in the process. They should have YOUR back and not ready to throw you under a bus before they'll even consider that *gasps* the customer ISN'T always right!!!

      By the way, who ever made up that lying slogan deserves to get punched. Or work alone on a black friday in a twenty-four hour store.

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      • #18
        I think it's more the fact that the cash register is set up too close to the customer that it wouldn't take much effort for the customer to grab his original bill and run. Or the fan might blow it away. Either way, I've had no problems from the "count it in front of them" method.
        I don't have an attitude problem. You have a perception problem.
        My LiveJournal
        A page we can all agree with!

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        • #19
          She already admitted that she lies by saying that she's a politician!
          Dull women have immaculate homes.

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          • #20
            Quoth LadyAndreca View Post
            It annoys them when I do it with wads of bills,
            The bigger the wad of bills, the more important it is to count it carefully!

            Quoth XCashier View Post
            I used to do that at previous jobs, but my current bosses don't like that. (I can think of a few reasons why.) They prefer I count the money or hold up the bill in front of the customer. Either way, or both ways, you're showing that you can't be conned.
            I would lay the money on top of the drawer, not the keyboard. That way it was far enough away from the customer's reach but I could easily show them what they gave me if necessary (I got caught by a quick change artist once; never let it happen again).
            I don't go in for ancient wisdom
            I don't believe just 'cause ideas are tenacious
            It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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            • #21
              i say if she's really the mayor... write to the local paper of her city and inform them of how she behaves.

              ... well maybe not. she'd probably try to get you fired.

              but i hope you can at least send her office a notice demanding the money back that she stole

              Comment


              • #22
                Quoth Amina516 View Post
                Im all for writing a letter to the Editor, to the newspaper of where shes the Mayor. She can suck it.
                Same here. Letters to the editor (that detail the story and do not request repayment), and you can bet that I'd be telling everybody I know in ___ Valley about that incident.

                If it was an honest mistake, she can gracefully respond by paying back what she owes. If she's really trying to scam money from the store, the people in her town will be outraged and just might kick her out of office, wondering what kind of shenanigans she's pulling with their tax dollars.
                I suspect that... inside every adult (sometimes not very far inside) is a bratty kid who wants everything his own way.
                - Bill Watterson

                My co-workers: They're there when they need me.
                - IPF

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                • #23
                  I'm in the process of writing a letter stating that we later found out she was actually wrong about the money (I'm also trying to make it quite clear I don't want the money back), and I'll be sure to inform everyone about it so she hopefully won't me able to use the "mayor" title much longer (her term runs out at the end of this year, apparently. yaaay!)

                  Quoth Anakah View Post
                  I know they want to resolve the issue but it makes you look like a jackass in the process. They should have YOUR back and not ready to throw you under a bus before they'll even consider that *gasps* the customer ISN'T always right!!!

                  By the way, who ever made up that lying slogan deserves to get punched. Or work alone on a black friday in a twenty-four hour store.

                  I totally agree, what annoyed me the most about the whole thing was that the "Mayor" *cough*COW*cough* left thinking she'd been right all along and I'm just a silly checkout girl who can't count.

                  And heck, I'm all for keeping that evil slogan-maker working alone in a twenty-four hour store the rest of their lives. Then they'll see how many customers are always right.
                  "A satisfied customer - we should have him stuffed." - Basil Fawlty

                  Comment


                  • #24
                    When I was working in retail I had a lady try and pull that quick change scam. Lady demanded a manager, so I called one over.

                    She wanted her money immediately, and wanted the lane shut down and my till audited that minute. Manager told her it wasn't possible and that we'd do it at the end of the day, then call her if she was shorted, and she could pick up her money. She flipped out on that manager, so we had to bring over the head manager who told her the exact same thing. She was pissed but at least management didn't cave on it.

                    Turns out she was trying to scam us. I suspected as much, because I always gave out correct change and never had a problem with my till. I was also told to put the cash the customer gives you on top of the keyboard or the drawer, and the trick to count out the customer's money in front of them and say $x.xx out of $x.xx

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                    • #25
                      Quoth Amina516 View Post
                      Im all for writing a letter to the Editor, to the newspaper of where shes the Mayor. She can suck it.
                      Bingo. that's what I would do. If it wouldn't jeopardize my job. Or call her and blackmail her and make her come and apologize to you LEST you DO contact the media.
                      I will never go to school!

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                      • #26
                        You sure it wasn't ex-mayor of Wasilla, Alaska?
                        When you start at zero, everything's progress.

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                        • #27
                          pretty sure it's not her.

                          Comment


                          • #28
                            Quoth SiobhanCecilia View Post
                            SC: I don't see why you're arguing with me, just give me my money!!
                            I dunno, maybe because it's the cashier's responsibility to make sure the draw is right?

                            Quoth SiobhanCecilia View Post
                            Manager, in an attempt to assuage all our grief, tells supervisor to give SC the $10
                            May that manager get an itchy feeling they can't get rid of in their nether regions.

                            That or have their crotch get in the way of several tee shots on a driving range.

                            Quoth SiobhanCecilia View Post
                            SC turns to me and says "I'm the MAYOR of _____ Valley!! WHY would I lie?!"
                            She's right, of course. After all, people in power like politicians NEVER lie.

                            Except for the rare exceptions. Like the former Adult Education Coordinator down here who is up for trial for stealing close to a half million dollars from the school budget, school fundraisers, and other places. Or her husband, the former School Superintendent, who was removed from his position after he was convicted on three felony counts for trying to cover up his wife's crimes. Or the former head of a non-profit organization that just surrendered to authorities for misuse of thousands of dollars, double-billing the city and state for the same expenses, and theft of tens of thousands of dollars. Or the former governor of Arizona that was removed from office after being impeached. (I can't remember if that was before or after his criminal trial.) Or the other former governor of Arizona that resigned from office after being convicted of federal bank fraud. Or the former Arizona state senator that was removed from office and jailed for accepting bribes on hidden camera.

                            But I'm sure these are merely isolated incidents in Key West and Arizona. Politicians NEVER lie.

                            *RING RING*
                            Oh, excuse me. *RING RING* I'll just be a moment. *RING RING* Have to get the phone.

                            Hello? Why hello there, Mr. Clinton. Yes, we have a table for you. Who else is in your party? Mr. Nixon? Mr. Reagan? Mr. Cheney? Wait, let me get a pen. Continue. Mr. Spitzer, Mr. Blagojevich, Mrs. Palin, Mr. Hart, Mr. Condit....okay. Oh, and your wife, Mrs. Clinton, yes, yes. Who else? Mr. Edwards, Mr. DeLay, Mr. Craig, Mr. Kilpatrick, Mr. Vitter, Mr. McGreevy, Mr. Traficant, Mr. Foley....wow, that's quite a party. What's that? There's more? I am sure we can open up the banquet room for you......

                            "The Customer Is Always Right...But The Bartender Decides Who Is
                            Still A Customer."

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                            • #29
                              At least it's fun to say Blago's name?

                              (Leave it to me to pick that out of it. I notice weird things like that, like the scene from Repo! where Genterns are dancing around Nathan...

                              what do I notice?

                              That he's balding)
                              My Guide to Oblivion

                              "I resent the implication that I've gone mad, Sprocket."

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