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Ok get on the phone with the SC. Get his info start with the order.
ME May I have your first item number?
SC On page 5
SC The ____ running shoes.
ME May I have the item number so I can see it?
SC In size 10
SC Does that come in 4E?
Me I don't know may I have the item number on that so I can see??
SC Yeah 123...
Me No sorry it only comes in 2E.
(thinking it says that in the catalog)
Another SC I was seeing this item on line. It says about 3 weeks before I get it. Does it have to be drop shipped?
He gives me the item number, Yes it will be about 3 weeks. Sorry to say I can't chang that. Well that going to be too long.
Another SC
SC I'm a good customer can you get me any deals.
ME I pull up his file.
see he is not that great.
ME have you gotten any deals in the mail.
SC Well I had some but they all espired, can you send me news one out?
ME sorry I can not, Do you have acces to the internet?
SC Yes
ME I would look on our website you might find something helpful
I know we have a shipping thing on there that is why I tell him to so out there.
SC goes on line
SC I just see this shipping thing out there.
ME yes that is what i was thinking of
SC Thinks ....
Places order
Oh now this delivery time won't work I need he needs it faster
Tell him, he will have to pay full shipping.
He gripes and then proceds with the order.
ME May I have your first item number?
SC On page 5
SC The ____ running shoes.
ME May I have the item number so I can see it?
SC In size 10
SC Does that come in 4E?
Me I don't know may I have the item number on that so I can see??
SC Yeah 123...
Me No sorry it only comes in 2E.
(thinking it says that in the catalog)
Another SC I was seeing this item on line. It says about 3 weeks before I get it. Does it have to be drop shipped?
He gives me the item number, Yes it will be about 3 weeks. Sorry to say I can't chang that. Well that going to be too long.
Another SC
SC I'm a good customer can you get me any deals.
ME I pull up his file.
see he is not that great.
ME have you gotten any deals in the mail.
SC Well I had some but they all espired, can you send me news one out?
ME sorry I can not, Do you have acces to the internet?
SC Yes
ME I would look on our website you might find something helpful
I know we have a shipping thing on there that is why I tell him to so out there.
SC goes on line
SC I just see this shipping thing out there.
ME yes that is what i was thinking of
SC Thinks ....
Places order
Oh now this delivery time won't work I need he needs it faster
Tell him, he will have to pay full shipping.
He gripes and then proceds with the order.
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