*Some aspects of this may or may not be more appropriate for Fratching, so I'm just focusing on where I felt this guy was getting/acting sucky.*
"George" is one of the church's semi-regular food pantry users, and normally he's pleasant enough to deal with......the last time he'd come into the office was shortly after we'd implemented new policies regarding the food pantry, and he was cool with it when I explained the changes. He's also usually understanding when/if I have to tell him that we don't have much in the way of food to give out at whatever time he might stop by.
However, today "George" got a bit sucky because he'd come into the church office expecting to receive several week's worth of food, and did NOT seem happy when I told him that we really didn't have much of anything......got the feeling he wanted to argue/debate on when we'd be getting "restocked". I did have a few things to give him, but he seemed annoyed that it wasn't more. And I really didn't know how to explain nicely that what we have in the food pantry depends solely on donations from congregation members, and that I have no control over what and/or when people bring stuff in. (I HAVE explained this to "George" before)
And where this gets sucky for me is that when people do choose to give me a hard time about assistance, it's always when I'm the only one in the office, so there's no backup if that person wants to get really sucky.
"George" is one of the church's semi-regular food pantry users, and normally he's pleasant enough to deal with......the last time he'd come into the office was shortly after we'd implemented new policies regarding the food pantry, and he was cool with it when I explained the changes. He's also usually understanding when/if I have to tell him that we don't have much in the way of food to give out at whatever time he might stop by.
However, today "George" got a bit sucky because he'd come into the church office expecting to receive several week's worth of food, and did NOT seem happy when I told him that we really didn't have much of anything......got the feeling he wanted to argue/debate on when we'd be getting "restocked". I did have a few things to give him, but he seemed annoyed that it wasn't more. And I really didn't know how to explain nicely that what we have in the food pantry depends solely on donations from congregation members, and that I have no control over what and/or when people bring stuff in. (I HAVE explained this to "George" before)
And where this gets sucky for me is that when people do choose to give me a hard time about assistance, it's always when I'm the only one in the office, so there's no backup if that person wants to get really sucky.
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