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Scam, or just clueless?

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  • Scam, or just clueless?

    I'm not sure if this is sucky, scam, or just not getting it.

    My booth on an online selling site has a section where I put stuff that I'm selling on consignment. That section is exempt from coupons and offers have to be run by the item's owner (9 times out of 10 the offer's perfectly reasonable and it's okayed).

    I have three makeup 'planners' from a certain name listed. All 3 are limited edition material/colors that were only available for a few days at local events (which are only open to people on a small telephone list), the large one also has more 'pages' and a new set of brushes, so it's listed at a higher price than the two smaller ones.

    Small: gray, pink
    Large with brush set: baby blue

    Someone messages me about the gray one: "I want this but your price is almost as much as a new one". I check with the owner; the asking price is 60% of new, which is pretty good considering all the colors have been out of production for a few years. Buyer wants to go lower; after a few rounds with the owner she says OK. I reply telling the buyer that (this is important) I can do $30 for the gray planner.

    Yesterday morning an offer (not a finalized sale) comes in. I never process any sales until I have the item in my hand ready to package, I had a feeling about this one so I triple-checked it. $30 shipped for the large blue one. Almost 70% off the asking price. No. The item's owner would kill me and I'd be expected to make up the difference.

    I tell buyer that her first inquiry was about the small gray planner and I can't do $30 for the big one, that price was firm. I could probably give some sort of discount/free shipping if she bought both, but that was all I could do.

    Her reply: "You said you could do $30" (all messages are stored in the system, I doublecheck and her question was definitely about the small gray one).

    Rinse, repeat above. As of right now there's no reply.
    "I am quite confident that I do exist."
    "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

  • #2
    Forwarding copies of the original email *ought* to put that argument to rest, but the SC will probably just reply with "Yeah, but you knew which one I was really meaning."
    Sorry, my cow died so I don't need your bull

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    • #3
      I vote scam, the sc was trying to confuse you into giving the wrong one for the wrong price.
      Customer "why did you answer the phone if you can't help me?"

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      • #4
        Originally it just seemed to be cluelessness, but after what happened yesterday...the item's owner saw all the emails and was not pleased about the buyer (as she said: "Even if you had made a sale she would probably find some reason to pull a Paypal chargeback and screw up everyone's day"). Yay for consignors who know how online selling works.

        Damn good thing I decided to triple-check everything before accepting the sale...there was never a transaction, so she can't leave any feedback.

        Offer messages only include the first 25 or so characters of the item title, so just glancing at the offer it looked like the one she had originally asked about. It wasn't until I went into the details page that I found out she was trying to make a switcheroo.

        *goes off to switch the title wording around so size is first, also to look up buyer to see if she came from Ebay*
        "I am quite confident that I do exist."
        "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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        • #5
          i know she can't leave feedback on you
          but can you put up a notice on her that she was trying to scam?

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          • #6
            Not through feedback, I know somewhere there's a blacklist/warning list maintained by another seller.
            "I am quite confident that I do exist."
            "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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            • #7
              Quoth Dreamstalker View Post
              Not through feedback, I know somewhere there's a blacklist/warning list maintained by another seller.
              You can also block her from bidding on other items. That won't stop her from changing her username and trying to scam you under a new name, though.
              I don't have an attitude problem. You have a perception problem.
              My LiveJournal
              A page we can all agree with!

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              • #8
                Part of me doesn't want to block her just yet, and see if she tries a stupidly lowball offer on something else of value...she's quiet for now, I'll keep an eye out.
                "I am quite confident that I do exist."
                "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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