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Ok, I got a deaf user yesterday who, seriously dude, decaf.
Me- relaying
Me: [An answering machine has picked up]
Me: [Automated Female Voice]
Me: (collecting information, please hold)
Me: I'm sorry, the mailbox belonging to 555-555-1234 is full and cannot accept new messages.
Me: Please try your call again later.
Me: Goodbye
Me: [Automated system has disconnected]
Me: [Your call has been disconnected]
Me: [Thank you for choosing (relay). Would you like to place another call?]
DU: I have been using (relay) forever and never had this problem before!
(really, your profile says you signed up last week... anyway)
DU: REDIAL
DU: YES DAMNIT, I SAID REDIAL
(note, this was less than 5 seconds after he said redial)
ME: [Redialing]
ME: [An answering machine has picked up]
ME: [Automated Female Voice]
Me: (collecting information, please hold)
DU: sksksksksksksk
ME: [Your call has been disconnected]
ME: [Thank you for choosing (relay). Would you like to place another call?]
DU: FUCK YOU
seriously dude, calm down... you obviously are new to the world of telephones if you have never heard of a voicemail being full... and really new to really if you don't understand that we always ask if you want another call before disconnecting you. Y'alls realize that the FCC pays us by the minute that we have a deaf user and hearing user connected... of course we are going to try to get you to place another call so we can get more minutes. And you just know these are the same people who would be pissed if we just disconnected them and they really did want to make another call.
Me- relaying
Me: [An answering machine has picked up]
Me: [Automated Female Voice]
Me: (collecting information, please hold)
Me: I'm sorry, the mailbox belonging to 555-555-1234 is full and cannot accept new messages.
Me: Please try your call again later.
Me: Goodbye
Me: [Automated system has disconnected]
Me: [Your call has been disconnected]
Me: [Thank you for choosing (relay). Would you like to place another call?]
DU: I have been using (relay) forever and never had this problem before!
(really, your profile says you signed up last week... anyway)
DU: REDIAL
DU: YES DAMNIT, I SAID REDIAL
(note, this was less than 5 seconds after he said redial)
ME: [Redialing]
ME: [An answering machine has picked up]
ME: [Automated Female Voice]
Me: (collecting information, please hold)
DU: sksksksksksksk
ME: [Your call has been disconnected]
ME: [Thank you for choosing (relay). Would you like to place another call?]
DU: FUCK YOU
seriously dude, calm down... you obviously are new to the world of telephones if you have never heard of a voicemail being full... and really new to really if you don't understand that we always ask if you want another call before disconnecting you. Y'alls realize that the FCC pays us by the minute that we have a deaf user and hearing user connected... of course we are going to try to get you to place another call so we can get more minutes. And you just know these are the same people who would be pissed if we just disconnected them and they really did want to make another call.
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