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  • More Sighing

    Part of this thread is Morons in Management.

    I did not have a nice shift today. For starters, I was not supposed to be working in the first place. I am on holiday tomorrow, and I was meant to be using today to pack and get everything organised. Of course, the pub chose to completely ignore this, and put me down to work anyway. So that put me in a bitter mood, which wasn't helped by the fact that we were understaffed and the only other person on was completely useless. She started work after I did, she had her break before I did (and came back late), she had two cigarette breaks after that, and to top it all off, she was sent home early.

    I truely believe the manager did it just to piss me off. He kept making snide comments about me being in a bad mood, and how I was supposed to be happy and smiley all the time, despite the fact that they have fucked me over for about the millionth time this month. I ended up snapping and telling him I was sick to death with the shocking treatment the staff were getting, and that I was very glad that I was getting away for a couple of weeks. The response I got:

    "You need to grow up and accept that you are in the real world now, and that work is not easy"

    I replied "Excuse me? I know that work is not easy, but I have another job, remember? And in that job I work with children with all kinds of behaviour problems or conditions such as ADHD or autism, I can have some kids swearing or being violent in the classroom, and it is not a fraction as difficult as this place is!"

    I walked away and carried on clearing tables. I was in a terrible mood. I just wanted to go home.


    A little while later, I was informed that someone had ordered the fish again. We hadn't had a food delivery, so the stocks were a bit low. The co-worker who rang in through was new and didn't know we had ran out. I went to change the order, and the story was very similar to the second story in this thread.

    http://www.customerssuck.com/board/s...ad.php?t=66340

    Me: Hi there, who ordered the fish?
    SC: Me.
    Me: I'm really sorry, but we have ran out...
    SC: *gives a very long sigh*
    Me: Is there anything else I can get you?
    SC: No! Nothing! Just get me a refund!
    Me: OK, so you want a refund on both your meals?
    SC: Yes! Just get us our money back!
    Me: Right.

    I processed the refund and handed it back to them.

    SC: So what are we having instead?
    Me: Oh...I thought you didn't want anything...
    SC: *sighs* Well, I just assumed seeing as you were so useless, we were getting something for free....
    Me: Oh did you?

    I walked away. The SC's must have got the hint because they went to the bar, and ordered something else. I had the joy of taking their new meals out to them, and it was literally just as I was about to finish. I actually saw my dad's car draw up outside the pub. I was almost out of there....

    I gave the SC's their meals.

    SC: *sighs* Well, it is not what I want, but I suppose it will do. Even though I am not going to enjoy it...

    Her husband turned to me.

    SCH: Every time we come here we have a terrible time.
    SC: That's right. We come in at least twice a week, and every time we come here, we always have a problem...
    SCH: You always run out of what we want to eat. We never leave here happy.
    SC: *sighs* That's right, it's always terrible here....
    SCH: So what does it take to have a decent meal?

    It was now time for me to leave, and with the terrible mood I was in, I didn't care.

    Me: Perhaps you should stop punishing yourselves and eat somewhere else.

    I darted out the door and into my dad's car. I heard a shocked "What did he say to us?!!?" as I left.

    I think I should stop punishing myself as well. Hopefully I will have time to find another job during my time off. I doubt it though.

  • #2
    I really don't understand people, sometimes. *offers a cookie - your choice of flavor*
    "Justice would be much improved if it were fuzzy. But then I think pretty much everything would be much improved if it were fuzzy."

    -Spark

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    • #3
      Quoth patiokitty View Post
      Suckers for punishment or just idiots. My money is on 'idiots'.
      Given my being a cynic, my money is on them being miserable individuals who can never find good in anything, therefore there is nowhere else for them to go since they'll just complain anyway.
      "So, let's build a snowman! We can make him our best friend. We can name him Bob or we can name him Beowulf! We can make him tall, or we can make him not so tall!"

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      • #4
        People who have a problem every time they go somewhere usually fail to see that the common denominator is them... THEY are the problem. If I go somewhere and they are out of what I plan to eat, sure it's slightly disappointing for a second, but I just shrug and figure I was meant to eat something else. Hell, sometimes I even get served something completely different then what I ordered...and I don't even complain. I figure it's just the universe's way of saying "Here, try something new for once."

        Comment


        • #5
          Quoth patiokitty View Post
          My fingers are crossed for you finding another job before having to subject yourself to the bullshit at the pub again. It certainly seems like it's been going rapidly downhill there and your boss doesn't seem to want to see how bad things are getting

          I do have to say though that I like what you said to the customers complaining about how bad things are each time they are in. It makes sense - why would they keep coming in if things were always so bad? Suckers for punishment or just idiots. My money is on 'idiots'.
          My money is on cheap. It was pretty clear to me they were leading up to another bid for a free meal.
          They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

          Comment


          • #6
            I'm wondering why on earth they choose to go there 2 or more times a week if they always have a problem. Do they not know how to cook? Are there not any other places to eat out where you live?

            Comment


            • #7
              Quoth jjc927 View Post
              I'm wondering why on earth they choose to go there 2 or more times a week if they always have a problem. Do they not know how to cook? Are there not any other places to eat out where you live?
              My guess is they don't. They haven't been in the place in months/years/millennia.
              I don't go in for ancient wisdom
              I don't believe just 'cause ideas are tenacious
              It means that they're worthy - Tim Minchin, "White Wine in the Sun"

              Comment


              • #8
                The problem is definitely them. They indicate that they are never happy when they eat at your restaurant and that there is always a problem. Yet they claim to continue eating there at least twice a week. They sound like some of the people that use my pharmacy. All they do is bitch about how bad the service is and how they have a problem every time they come in. Yet for some reason, they continue to fill their prescriptions at my store month after month.

                I understand that any business can have isolated incidents where things don't go right. However, if I repeatedly have problems at a store or restaurant, I stop going back. Therefore, those people are either blowing smoke or else they are very stupid for continuing to eat at a place they don't like.

                I basically just ignore it when my patients complain about stuff like that. There are a good ten or more pharmacies in a five mile radius of my store and they are free to use any of them. Yet they keep coming back to mine, so it must not be that bad. Same thing with your restaurant. They must like something about it. I can't imagine they like shelling out money to be upset and aggravated.
                Last edited by RxBoy; 07-19-2010, 02:46 AM.

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                • #9
                  SCH: Every time we come here we have a terrible time.
                  SC: That's right. We come in at least twice a week, and every time we come here, we always have a problem...
                  SCH: You always run out of what we want to eat. We never leave here happy.
                  SC: *sighs* That's right, it's always terrible here....
                  SCH: So what does it take to have a decent meal?
                  Que the sad violin music here......and the sad little puppy dog eyes.

                  All they wanted was free food. :-p
                  Dull women have immaculate homes.

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                  • #10
                    Today's lesson: Always make an emergency backup plan when going out for a meal, just in case they've run out of what you desire.
                    Customers should always be served . . . to the nearest great white.

                    Comment


                    • #11
                      Quoth Sableonblonde View Post
                      Hell, sometimes I even get served something completely different then what I ordered...and I don't even complain. I figure it's just the universe's way of saying "Here, try something new for once."
                      I thought I was the only person that did that!
                      There is no problem we cannot ignore, confront, plot against, drown in chocolate sauce, or run over with the car- Christopher Elliot

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                      • #12
                        Quoth customersruinmylife View Post
                        Me: Perhaps you should stop punishing yourselves and eat somewhere else.


                        Nice!
                        "Kamala the Ugandan Giant" 1950-2020 • "Bullet" Bob Armstrong 1939-2020 • "Road Warrior Animal" 1960-2020 • "Zeus" Tiny Lister Jr. 1958-2020 • "Hacksaw" Butch Reed 1954-2021 • "New Jack" Jerome Young 1963-2021 • "Mr. Wonderful" Paul Orndorff 1949-2021 • "Beautiful" Bobby Eaton 1958-2021 • Daffney 1975-2021

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                        • #13
                          Well done you.
                          If more SCs got told that, maybe that kind of behaviour wouldn't be so prevalent. Meanwhile, have some double chocolate cookies from me.
                          Engaged to the sweet Mytical He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.

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                          • #14
                            Quoth El Pollo Guerrera View Post
                            QFT.

                            If they actually were regulars and had problems twice a week, I'm sure the OP would have already known them. Theres a couple SC's at work i've never encountered before, but if I did I'd know exactly who they were.
                            Thou shalt not take the name of thy goddess Whiskey in vain.

                            Comment


                            • #15
                              Restaurants run out of stuff all the time. Part of life is rolling with the punches a bit.

                              I bet their "twice a week at your place", is really maybe once every one or two months.

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