Customer calls in..
CS I called in earlyer about this...
ME I'm sorry you must have spoke to some one els. But I will be more then happy to help you.
CS ........ok She found this and I wanted a some more info on it.
Customer has no item number so I have to look it up. It took a few mins because spell is not my strong point. So I find the Pigeon cage is looking for. Tell him we have 2 different moleds. Just on is bigger then the other.
CS dose it have 2 floors
ME No
CS how many doors does it have?
ME 2
CS is this a new item? How long have you carried it?
me trying to pull up the info
CS how big is the other cage
me Ok pull up other screen answer how big it is?
CS yeah how long have you carried this item you were going to pull that up for me?
ME finaly getting a sec to pull up some info. Look like we have carried it for at least a few years
CS Does it have 2 floors
ME NO
CS how many doors it have
ME 2!
CS how big are they
ME give his size again
CS what is the how much bigger is the big one from the small one
me trying to explain to him the size it great detail now he wants it in feet.
CS have you ever carried one with 2 floors
CS why don't you look in your catalog arcives.
ME (thats a great idea) OK may i place you on HOLD for a min
CS says more stuff
ME may I place you on hold
CS OK
---HOLD---
AAHHHH save me!!!
Take my time seeing if I even have that catalog still in arcives from 2 years ago.
Nope I don't I only have a few I can still see.
Done see do I realy want to talk to him again or not??? UH I better work would not like it if i didn't......
--------
ME thank you for holding I am sorry I was not able to pull it up.
CS OH
CS do you know of blank place
ME NO
CS do you think they might carry the cage with 2 floors?
ME I don't know.
CS do you have there phone number
ME NO, I would try doing a gogle surch for it.
CS Well I lost there catalog and I don't have there phone number.
CS I don't know how to spell blance.. Do YOU?
ME your asking me I can't spell cat even if you spot me the C and the T
ME sorry I don't know eather.
CS oh ok
---Final hang up with him.
Not taking any more calls for a min. I need a break... OH why don't they had our drinks here. I could sure us one!!!!
CS I called in earlyer about this...
ME I'm sorry you must have spoke to some one els. But I will be more then happy to help you.
CS ........ok She found this and I wanted a some more info on it.
Customer has no item number so I have to look it up. It took a few mins because spell is not my strong point. So I find the Pigeon cage is looking for. Tell him we have 2 different moleds. Just on is bigger then the other.
CS dose it have 2 floors
ME No
CS how many doors does it have?
ME 2
CS is this a new item? How long have you carried it?
me trying to pull up the info
CS how big is the other cage
me Ok pull up other screen answer how big it is?
CS yeah how long have you carried this item you were going to pull that up for me?
ME finaly getting a sec to pull up some info. Look like we have carried it for at least a few years
CS Does it have 2 floors
ME NO
CS how many doors it have
ME 2!
CS how big are they
ME give his size again
CS what is the how much bigger is the big one from the small one
me trying to explain to him the size it great detail now he wants it in feet.
CS have you ever carried one with 2 floors
CS why don't you look in your catalog arcives.
ME (thats a great idea) OK may i place you on HOLD for a min
CS says more stuff
ME may I place you on hold
CS OK
---HOLD---
AAHHHH save me!!!
Take my time seeing if I even have that catalog still in arcives from 2 years ago.
Nope I don't I only have a few I can still see.
Done see do I realy want to talk to him again or not??? UH I better work would not like it if i didn't......
--------
ME thank you for holding I am sorry I was not able to pull it up.
CS OH
CS do you know of blank place
ME NO
CS do you think they might carry the cage with 2 floors?
ME I don't know.
CS do you have there phone number
ME NO, I would try doing a gogle surch for it.
CS Well I lost there catalog and I don't have there phone number.
CS I don't know how to spell blance.. Do YOU?
ME your asking me I can't spell cat even if you spot me the C and the T
ME sorry I don't know eather.
CS oh ok
---Final hang up with him.
Not taking any more calls for a min. I need a break... OH why don't they had our drinks here. I could sure us one!!!!
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