I got another one

[vacation_rentals_suck]

Guest: I saw your competitor is offering a lower rate than you are and I would just like to understand why

Me: well we are offering a discount that can actually make our rate less than their rate

Guest: ok, you are totally avoiding my question. I am not asking you for a discount. I just want to understand why their rate is $500 lower than yours

Me: rates are set by individual owners

Guest: ok once again, you're not answering the question. Telling me that rates are set by owners is not sufficient.


Me: I dont know what you want me to tell you, ma'am

Guest: I WANT YOU TO TELL ME WHY THERE IS A DIFFERENCE IN THE RATES.


Me: ma'am, please stop screaming

Guest: well then give me an answer to my goddamn question

Me: I did

Guest: and I told you that wasnt good enough

Me: sorry

Guest: You know what, just forget it....I can tell I am annoying you. I wont be booking with you by the way

CLICK

[Nurian]

I want you to read their minds. DAVE, WHY WON'T YOU READ THEIR MINDS??

Does your company state Assholes Need Only Apply on their advertisements? Yeesh.

[chainedbarista]

make the madness stop!

wow, what universe do these *ahem* people come from, anyway?

[Mr Hero]

What the crap? What does this lady want? Each owner makes their own choice as to what to set prices at things. Not that complicated, unless she was asking you to compare the different amenities.

[MaseMan]

Wow, she just figured out different businesses set their prices differently. Pretty amazing concept.

[MoonCat]

Wow, she just figured out different businesses set their prices differently. Pretty amazing concept.

This one ranks right up there with "why is the price so high?" I always want to say "because we don't like you." But for some reason they frown on that at my job.

[C. Cecil Ivanish]

Guest: You know what, just forget it....I can tell I am annoying you. I wont be booking with you by the way

...thank Heavens, I'd add...

[Ashaela]

This one ranks right up there with "why is the price so high?" I always want to say "because we don't like you." But for some reason they frown on that at my job.

Or you could say, with at least some degree of honesty, "Because they think their properties are worth less than ours." Because if they thought they were worth more, they'd be charging more, yes?

[CrazedClerkthe2nd]

Oh I would have had fun with that one. I have a business degree and I could have given a long winded, complex, full of big words answer that would have driven her nuts.

[EvilEmpryss]

Two answers, one that will let you keep your job and one that will likely get you fired, take your pick:

"'Cuz we're way more kewl than they are."

or

"We only rent to speshul cupcakes like yourself and the staff needs to be paid more to put up with your entitlement whore bullshit. Is that sufficient enough for you?"

[ditchdj]

Sounds to me like she's looking for an argument. She's probably having issues and looking to "kick the dog" and take it out on someone.

[angelicafire]

Every time I think my job sucks, I read Dave's posts and think it's not so bad.

[wolfie]

This one ranks right up there with "why is the price so high?"

"The price is high because it is repeatedly exposed to our customers." See if they can figure out that you're saying the typical customer is a dope.

[Red_Dazes]

Every time I think my job sucks, I read Dave's posts and think it's not so bad.

...Me too... and it makes me sad to admit. sorry Dave...

[hinakiba777]

I swear to the Higher Powers there has to be a section on the SC Handbook that states.

If you ask a question and don't find the answer sufficient repeat the question until you get the answer you want. Do not rephrase the question. There are only a limited amount of answers, the worker will eventually land on the one you are looking for. If they do not, yell at them and threaten to never use their service again. Should they tell you they are unable to do something, just keep asking until they give in. They are just trying to waste you time, they are not allowed to deny any of your requests.

Though I don't think it's written as intelligably as I have it here.