SC tales: Hoity Toity and Speaking at the Speed of Light

[jjc927]

First, the hoity toity SC portion. I was about to go on break when this woman asked me if i was open and i said no sorry im closed and shes like well who else is open? I tell her whos open and shes like well theres a bunch of people there (I walked by a minute later and there was 2 people on the line-- hardly a bunch). Then she asks do you have an express lane? And i said yes the uscan. In the most hoity toity attitude shes like "you mean I have to do it myself?!" Yes mam, you might actually have to lift a finger! *headdesk*

Then, the speaking at the speed of lights SC. In my store, a customer can tell us their phone number which we can type in if they do not have their card with them (which happens way too often... bring the card if you're going shopping people!). Well, two people decided it would be a bright idea to give me their number at the speed of light! The first even did it while I was putting an item into a bag that I just scanned, so I couldn't have put the number in even if he said it in a normal tone. The second one also said it quietly in addition to at the speed of light and when I asked him to repeat the number and give it slower he gave me a look before doing so.

Bonus SC (more brain burp than SC): A customer tried to give me a coupon that expired this past January. Yes January.

[Kristev]

I'm so sorry for you.

[jjc927]

Thanks. I'm sorry for you too seeing some of what you've posted! I would have taken the woman if not for the attittude and stupidity (we have no obligation to if being told to go on break unless we are told to take someone).

[infinitemonkies]

A few times now when an sc fires off their phone number at light speed I've responded with "I'msorrycanyousaythatagain?" (said in under 1 second)

[evillebee]

Why oh why do people feel the need to speed up their talking when giving out their phone number or other important info, especially when leaving the number on a message maching or voicemail. I sometimes have to listen to the message 6 times to get the correct number/info.

[Crossbow]

A few times now when an sc fires off their phone number at light speed I've responded with "I'msorrycanyousaythatagain?" (said in under 1 second)

I'm just the opposite. When someone rattles off something too fast for me to understand, I slow my speech wwwwwwaaaaaaayyyyyy down. And vice versa.

But then, I'm evil that way.

[MoonCat]

Why oh why do people feel the need to speed up their talking when giving out their phone number or other important info, especially when leaving the number on a message maching or voicemail. I sometimes have to listen to the message 6 times to get the correct number/info.

This. Plus they're usually calling on a crappy cell phone, while driving through a tunnel in Bolivia, apparently...lots of static, they mumble, and the radio's on really loud.

[Falor]

... bring the card if you're going shopping people!

Between this and trying to tell me what the price of a fruit or vegetable is while I'm looking at the code sheet (I'm a surge checker, not a regular cashier, so I'm not expected to have all three hundred codes on instant recall) make me want to ask if they've actually gone to a major grocery store sometime in the past decade or two. You have your card, half the tags in the store call for it, have the blasted thing ready for me. And for as long as produce codes have been the norm one would expect that people could realize that spouting off "It's $2.99 a pound" is not going to help me ring it up. Ah well, another day, another SC (or three).

[ravevolution]

At the autocenter we ask for a customers phone number to look up their information and vehicle history, especially in cases of warranty work. Usually not a problem until you get the SC's that have the following issues. . .

- get the customer who blurts out their phone number and you don't type fast enough and then get agitated when you ask them to repeat. . . especially difficult when it's a SC who has an accent or English is not their primary language

- ask the customer for their phone number and instead of them giving it to you they reply with an attitude 'I should already be in your system' I'm not psychic plus I haven't helped you before. . . how the frack am I suppose to know who you are???

- best of all, get the customer who has like so many phone numbers they could cover a page in a phone book by themselves and time is wasted having to try each phone number until you find the correct account up, sometimes you get the SC ranting bout how we should have their information, luckily our system is versatile enough that you can look up their information other ways such as name or even vehicle license plate (as long its not the first time they are bringing the vehicle).

[Rapscallion]

Why oh why do people feel the need to speed up their talking when giving out their phone number or other important info, especially when leaving the number on a message maching or voicemail. I sometimes have to listen to the message 6 times to get the correct number/info.

I get this myself. Almost every voicemail I listen to where someone leaves a number has to suddenly dash out the door within three seconds when reciting said number.

Rapscallion

[PepperElf]

the grocery store here lets you use the number too
but we can enter it into the electronic pad - the same one we use for credit/debit cards

[Magpie]

I've been known to leave numbers on machines at my usual (insanely fast) taking speed. However, it's generally because the number was an afterthought and I already left a better way of contacting me, or they don't actually need to call unless something goes wrong.

[JustaCashier]

I'm afaraid I may talk to fast when leaving a VM.

It may not be as much of an issue anymore, but many answering machines have/had an option to limit message time to, like, 30 seconds. So, keeping that in mind, I might rush through my message a bit, though maybe not until part way through it, when the thought comes to mind that there may be a limit, then I start speaking faster, escpecially if I've done my usual boneheaded thing of wasting time by giving more info than necessary.

So, it's like I'm rattling off my number quickly towards the end. But, on the other hand, I've usually (I think) left my name and number at a much more reasonable speaking pace at the beginning of the message, so it's like; "OnceAgainThisIsMikeXxxxAt(555)555-5555! ThankYouVeryMuchGoodBye!"


Mike