Tweet
I had a SC approach the counter.
SC: I need to know where <item which is is debt2, i work in dept1> is NOW!
Me: *i sort of know where it is* Ok if you go to aisle X, go all the way to to back wall of the store is should be right their.
SC: I was just their! Show me!
Me: Well, I can't leave the department this minute, but I can page someone from <dept2> to show you.
SC: Fine.
Me: *on PA* "<Dept2> please dial XXX for Customer assistance, <Dept2> please dial XXX for Customer assistance"
About 5 seconds pass...
SC: Why the hell haven;t they called!!!? I have asked 6 people, been misdirected by you employees 10 times
Me: They will call, just give them a minute to get to a phone.
SC: I HAVE BEEN LIED TO BY 8 EMPLOYEES AND BEEN TOLD THE WRONG LOCATIONS 13 TIMES!!!!! I NEED ITEMM NOOOOOWWWWWW!!!!
Me: Ok. Let me page them again.
I page dept2 again, in mid page they call.
Me: Hello?
D2: Yes.
Me: Can you show a customer where <item> is, they are in my dept.
D2: Ok, be right over.
Me: ma'am they are coming right now.
SC: Ok.
I see a employee from dept2 heading my way.
Me: There they are *points to employee*.
SC: *looks* Fuck! FUCK! Dammmmit! FuUUUUUUck! No, not again you not FUCKING lying to me and feeding me your shit again! Nooo! No.
The SC storms off and leaves. I asked D2 employee, they have never seen the lady before.
SC: I need to know where <item which is is debt2, i work in dept1> is NOW!
Me: *i sort of know where it is* Ok if you go to aisle X, go all the way to to back wall of the store is should be right their.
SC: I was just their! Show me!
Me: Well, I can't leave the department this minute, but I can page someone from <dept2> to show you.
SC: Fine.
Me: *on PA* "<Dept2> please dial XXX for Customer assistance, <Dept2> please dial XXX for Customer assistance"
About 5 seconds pass...
SC: Why the hell haven;t they called!!!? I have asked 6 people, been misdirected by you employees 10 times
Me: They will call, just give them a minute to get to a phone.
SC: I HAVE BEEN LIED TO BY 8 EMPLOYEES AND BEEN TOLD THE WRONG LOCATIONS 13 TIMES!!!!! I NEED ITEMM NOOOOOWWWWWW!!!!
Me: Ok. Let me page them again.
I page dept2 again, in mid page they call.
Me: Hello?
D2: Yes.
Me: Can you show a customer where <item> is, they are in my dept.
D2: Ok, be right over.
Me: ma'am they are coming right now.
SC: Ok.
I see a employee from dept2 heading my way.
Me: There they are *points to employee*.
SC: *looks* Fuck! FUCK! Dammmmit! FuUUUUUUck! No, not again you not FUCKING lying to me and feeding me your shit again! Nooo! No.
The SC storms off and leaves. I asked D2 employee, they have never seen the lady before.
Comment