Whiskey put the hurt down tonight (in a good way)

[Whiskey]

I was only on window for like 2 hours tonight. I don't really do window anymore. My TL does it because he does not want me to burn down the restaurant. So I'm off window, i merge over to fryers and help out grill. Grill person goes on lunch, my TL asks if I want window or grill.

I'd cut off my right arm before I go to window voluntarily, so I tell him I'll take grill. We were doing 200$ an hour, every hour, for six hours. I was on grill for roughly 3 hours. Three 200$/hr hours. And I held that shit doooownnnnnnn. I have no experience on grill, in any fashion, ever. I taught myself what I know and I've barely been on grill, never in a rush. I got backed up once, because someone ordered something I didn't know how to make, but i was still ahead of drive (getting orders out the window) all night. Fuck yes! Suck it!

All of that is relevant, even if it wasnt I'd still have put it there cause haaaaaaaaay I kick ass. So its mid-rush, a little dead (for a rush) and I had been on grill for at least 2 hours.

TL: My team lead, on window
G: GRILL! THATS ME! HELL YEAH SUCK IT BITCH!
C: customer.

TL: welcome to jack what can i get you
C: Yeah i was here 20 minutes ago and Im missing food!
TL: *looks at me*
G: *flips the bird, shakes head*
TL: what were you missing
G: A #1 !!!

Authors note: I have NO IDEA how to make a #1 (sirloin cheeseburger) because no one really orders them. Ive had no practice. I would have shit had someone ordered one of those.

G: NO HE SURE AS SHIT DIDNT.
TL: Do you have your receipt
C: No one gave me a receipt!
G: I HAVEN'T MADE ONE ALL NIGHT
TL: I'm sorry, everyone gets a receipt and we havent made a sirloin tonight.
C: Well it was missing!@!!
TL: Theres nothing I can do, anything else?

He orders, whatever, gets to the window.

TL: Your total is x.xx
C: I cant believe this! I ordered a number 10 and two chicken sandwiches, i didnt get my curly fries or a chicken sandwich!~!!!
TL:........what?

He couldn't keep his story straight for 20 feet.

Oh and i've bitched about our new spiel. I have to direct them to the screen to tell me their order appears correct.

Me: So you have a chicken sandwich a large curly fry and two tacos, is everything on the screen correct?
C:...what?
Me: Is everything on the screen correct
C: screen?
Me: The screen on the board.
C: Yeah!
Me: x.xx at the window.

Me: Okay a chicken sandwich a large curly fry and two tacos, x.xx please
C: no it was a regular fry!

I give up.

[EvilEmpryss]

I like the screens because I sometimes have a bitch of a time understanding what comes through those crappy speakers. It's much easier to catch it there than get to the window and find out something's wrong and ask them to remake it (especially since you then get grief about "Why didn't you tell me it was wrong when I read it back to you?"). People who have the order on the screen right in front of them and don't read it are stupid, scammers, or both.

Some places with those screens aren't consistent with using them, though, so

[Whiskey]

Some places with those screens aren't consistent with using them, though, so

How is this possible, do they shut them off or..? Our screen has always been there, we're just acting like its new.

[Falor]

How is this possible, do they shut them off or..? Our screen has always been there, we're just acting like its new.

I've seen (when they were fairly new) the screen not say without xxx, but had them read it back to me as without xxx just like I ordered. So it comes down to whether they put everything exactly right in the computer or just handled the exceptions to the order verbally, I guess.

[Flood]

How is this possible, do they shut them off or..? Our screen has always been there, we're just acting like its new.

The local McD's with two lanes and most of the time they'll have the wrong lane's order on each screen.

[EvilEmpryss]

Most of the Wendy's around here have the screen, but they just stay blank. I've gone through the same drive-thru twice within an hour (forgot to get something) and had two different people at the drive-thru; one the screen stayed blank, the other it showed my order. They're after my food service time, so I don't know how they work, but clearly it has something to do with the person running the window.

The McDs are pretty consistent, though sometimes if I say "no ice" it won't show up. I don't mind that, so long as they don't mind me verifying before I go to the window.

[RavenStarr]

When I read the thread title I thought it meant ummm ahhh.... Well nevermind.

*Crawls back into gutter*

[Sliceanddice]

off topic- I like number one! i ask for extra onions and tomatoes though.

[ExRetailDrone]

How is this possible, do they shut them off or..? Our screen has always been there, we're just acting like its new.

When my husband and I used to frequent the Bell of Taco, they had the screen, have had it for years ever since they did a remodel of the building. I rarely saw it working, though. I preferred when they would use it because then I knew our order was received correctly - I hate those speakers, also, and I wonder if they're as bad on the other end where the workers have trouble understanding me. I especially liked the screen when we would order a ton of low priced stuff because it was hard for me to remember everything we ordered sometimes - my memory suuuucks

[EricKei]

I like the screens because I sometimes have a bitch of a time understanding what comes through those crappy speakers.

Agreed on both counts -- The speakers systems at fast food joints are often terrible, and those screens are a godsend!

Wendy's still manages to fook up orders as often as not, tho >_>

[MrsEclipse]

I just want to congratulate you on your work on the grill.
Hell yeah, make that grill your bitch, bend it to your will! You own that sucka! W00!

I also like that: "He couldn't keep his story straight for twenty feet." I like how it's measured in distance instead of time.

[Whiskey]

I just want to congratulate you on your work on the grill.
Hell yeah, make that grill your bitch, bend it to your will! You own that sucka! W00!

I also like that: "He couldn't keep his story straight for twenty feet." I like how it's measured in distance instead of time.

He ordered and drove straight to the window, thats why :P Five seconds and twenty feet of travel.

[Snowbird]

Guys like that are so, so irritating.

I agree with the others who hate the speakers. You would think someone could engineer an ATM-like contraption for people that want to put in their own orders on a touch screen, with the option to still talk to a drive through employee if they don't want to mess with it. >.>

[Whiskey]

Guys like that are so, so irritating.

I agree with the others who hate the speakers. You would think someone could engineer an ATM-like contraption for people that want to put in their own orders on a touch screen, with the option to still talk to a drive through employee if they don't want to mess with it. >.>

Thats kind of like wishing for an automated system that could properly direct customers when they try to call a company, all they have to do is select the appropriate button!

[hinakiba777]

Haha Whiskey you are awesome.

I don't understand people with oddly specific orders doing the Drive Thru unless it's late night and the inside is locked up. I have oddly specific orders thanks to my allergies so I woudln't want to have to be driving in circles around the restaurant over and over making sure the order is correct. It's annoying for both parties.

But yeah, some people are stupid. Especially when you say "So XXX,XXX, XXX, and Curly Fries?" And they come around and ask why the hell they have curly fries when they wanted normal fries?!

I'm so happy that I'm not allowed to work in food service.