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And then I'll be fully through this hell that was my ten day shift.
I had a cashier on until 1 tonight, and she tried to force me to just say I'm not available next week, which I would love, but the parents wouldn't...
Son of a! How many more do I still have to tell?
Hey, guess what, the closing manager tonight told me I need to be standing in front of the UScans, not sitting down. I retaliated immediately instead of being meek about it. "I had a stroke, I have a physical disability. If I'm not standing, there's a damn good reason."
'I didn't know.'
"Well, now you do, as does SM, bitch from hell, and so on."
If I see this one other manager in the next few days, I'm just going to go up to him, and blurt, "Hey, Jeff, I had a stroke, just in case you see me sitting down at night."
Like I posted in 'Still not a manager', guy came back in, cause the gas station still wouldn't let him buy cigarettes with that ID.
FFFFFUUUUUUUUUUU-
So, I did my three time warnings at 15 till, 10 till, and 5 till close, then shut down the registers and went upstairs to clock out, and came back down to walk out, only to hear the night stock manager calling over the intercom to let a customer know we are closed!
"Son of a... there's customers still in here?" I watch coworker walk to her car, as she requested I do at least that, but she tried to get me to leave as well. (Why, oh why, didn't I listen? Oh, right, cause I hate her.)
And I turn around and walk back inside to await the last customer, for the night manager to tell me there's one guy in the store, pushing a cart around and apparently looking very lost.
Customer shows his face at the end of the aisle I'm standing on, and he yells, in a crotchety old man voice,
C: "Where's the bread?"
M: 'Aisle 5, but I can't ring you out at this point.'
C: "You mean Aisle 15?"
M: 'No, aisle 5, that direction (he was pointing the wrong way...)'
C: "I've been shopping for an hour, and then I heard three warnings about the store closing, and then a call that the store was locked down, so get up front so I can be seen out. I didn't just do an hour of shopping, I make $500 an hour, so unless you're going to pay me $500 for wasting my time, you get me a manager."
M: *eye roll* (mental checklist: "My time is worth more than yours, check. Manager, now, check.) *I point out the night manager, and go to grab him*
NM: *comes back in from starting to smoke, all confused because he knows that I know that he's essentially useless when it comes to the front end. And, because of the time, the fact that I've already dropped the keys to the UScan in the drawer, and the fact that I'm already clocked out, there's NOTHING that can be done for the guy, and manager confirms this with me, but goes to talk to the customer anyway.*
C: *stares at us, an unstoppable force meeting an unmoving wall* "Get me a manager who can do something."
M: "Can't, they've gone home, last one left at 11, and it's now 1 AM."
C: "Then call someone."
M: "Have no phone numbers, wouldn't know where to look for them, even if I had keys to get to where I suspect they're hiding..."
C: "I'm not leaving without my purchase."
M: "There's no way to do anything right now, the key that controls... everything I could do, is in a place where I can't get to it."
Cue more stand off... until I finally just give up and log back into a register, warning him that I can only do so much before the register might just lock me out. (Seriously, remember the thread about the $50 void? And how I had to leave the register on all night...?) I start ringing his stuff, to get him the hell out, so I can get out before the alarms are active. Everything (EVERYTHING!) is ringing up the wrong price. 'Turkey baloney' is way too expensive at $5 a package. The cheese slices were supposed to be $2... but rang up $3.50... the hot dogs aren't ringing up at a dollar, and he has 20 packages... so, I can only ring so many to the dollar price, as the system tallies the reprice total, and considers it 'void'... if I hit $50, he's out of luck.
As I'm doing this, he's ranting about how there NEEDS to be a manager here that time of night, and I just kind of dumbly nod along as I scan, to keep it going.
Finally, he asks me what to do about the incorrectly priced stuff, I tell him to come back in after 8 AM, and talk to guest services... and yadda yadda. I get him outside, and just randomly blurt, "Well, if I do get fired for working off the clock, at least I'll have done my good deed." And I'll be free from hell, at that.
Out in the parking lot, he asked my full name, and the manager he should talk to when he comes back in tomorrow... I tell him, "Most likely, Bitch from hell... since she's a front end manager..."
"No," says he, "Who's the general manager...?"
"Oh, you mean 'SM'?"
"Yes, when will he be in?"
"No clue, I never see him come in, I only see him leave..."
"You know, you should get a raise..."
Meh, says I...
I had a cashier on until 1 tonight, and she tried to force me to just say I'm not available next week, which I would love, but the parents wouldn't...
Son of a! How many more do I still have to tell?
Hey, guess what, the closing manager tonight told me I need to be standing in front of the UScans, not sitting down. I retaliated immediately instead of being meek about it. "I had a stroke, I have a physical disability. If I'm not standing, there's a damn good reason."
'I didn't know.'
"Well, now you do, as does SM, bitch from hell, and so on."
If I see this one other manager in the next few days, I'm just going to go up to him, and blurt, "Hey, Jeff, I had a stroke, just in case you see me sitting down at night."
Like I posted in 'Still not a manager', guy came back in, cause the gas station still wouldn't let him buy cigarettes with that ID.
FFFFFUUUUUUUUUUU-
So, I did my three time warnings at 15 till, 10 till, and 5 till close, then shut down the registers and went upstairs to clock out, and came back down to walk out, only to hear the night stock manager calling over the intercom to let a customer know we are closed!
"Son of a... there's customers still in here?" I watch coworker walk to her car, as she requested I do at least that, but she tried to get me to leave as well. (Why, oh why, didn't I listen? Oh, right, cause I hate her.)
And I turn around and walk back inside to await the last customer, for the night manager to tell me there's one guy in the store, pushing a cart around and apparently looking very lost.
Customer shows his face at the end of the aisle I'm standing on, and he yells, in a crotchety old man voice,
C: "Where's the bread?"
M: 'Aisle 5, but I can't ring you out at this point.'
C: "You mean Aisle 15?"
M: 'No, aisle 5, that direction (he was pointing the wrong way...)'
C: "I've been shopping for an hour, and then I heard three warnings about the store closing, and then a call that the store was locked down, so get up front so I can be seen out. I didn't just do an hour of shopping, I make $500 an hour, so unless you're going to pay me $500 for wasting my time, you get me a manager."
M: *eye roll* (mental checklist: "My time is worth more than yours, check. Manager, now, check.) *I point out the night manager, and go to grab him*
NM: *comes back in from starting to smoke, all confused because he knows that I know that he's essentially useless when it comes to the front end. And, because of the time, the fact that I've already dropped the keys to the UScan in the drawer, and the fact that I'm already clocked out, there's NOTHING that can be done for the guy, and manager confirms this with me, but goes to talk to the customer anyway.*
C: *stares at us, an unstoppable force meeting an unmoving wall* "Get me a manager who can do something."
M: "Can't, they've gone home, last one left at 11, and it's now 1 AM."
C: "Then call someone."
M: "Have no phone numbers, wouldn't know where to look for them, even if I had keys to get to where I suspect they're hiding..."
C: "I'm not leaving without my purchase."
M: "There's no way to do anything right now, the key that controls... everything I could do, is in a place where I can't get to it."
Cue more stand off... until I finally just give up and log back into a register, warning him that I can only do so much before the register might just lock me out. (Seriously, remember the thread about the $50 void? And how I had to leave the register on all night...?) I start ringing his stuff, to get him the hell out, so I can get out before the alarms are active. Everything (EVERYTHING!) is ringing up the wrong price. 'Turkey baloney' is way too expensive at $5 a package. The cheese slices were supposed to be $2... but rang up $3.50... the hot dogs aren't ringing up at a dollar, and he has 20 packages... so, I can only ring so many to the dollar price, as the system tallies the reprice total, and considers it 'void'... if I hit $50, he's out of luck.
As I'm doing this, he's ranting about how there NEEDS to be a manager here that time of night, and I just kind of dumbly nod along as I scan, to keep it going.
Finally, he asks me what to do about the incorrectly priced stuff, I tell him to come back in after 8 AM, and talk to guest services... and yadda yadda. I get him outside, and just randomly blurt, "Well, if I do get fired for working off the clock, at least I'll have done my good deed." And I'll be free from hell, at that.
Out in the parking lot, he asked my full name, and the manager he should talk to when he comes back in tomorrow... I tell him, "Most likely, Bitch from hell... since she's a front end manager..."
"No," says he, "Who's the general manager...?"
"Oh, you mean 'SM'?"
"Yes, when will he be in?"
"No clue, I never see him come in, I only see him leave..."
"You know, you should get a raise..."
Meh, says I...
I would've declared plainly that the computers are locked out and there is nothing anyone can do until the next shift. No wishy washy explanation how you don't have the keys. You can't, end of discussion. I would repeat it firmly and verbally push SC out the door. In the event SC continues to be an ass, I would calmly and sadly explain security/police would have to become involved if your store doesn't close immediately. I've seen the trick used before, it works. I just think it went on so long because manager just wasn't firm about it.
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