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My store is located on a long busy street. Four miles down the road on the same street is another store of ours. It's fairly easy to tell the difference.
Ours: A. Way & E. Ave. Closes at 10pm. Small store. Majority of older folk.
Theirs: A. Way % and H. Ave. Open 24 hours. Huge store. Majority of younger and less-then-desirable people.
Hell, we even have different addresses! Yet, people are always confusing it for one or the other.
You don't even know where you sent it.
Woman: Hello.
Me: Hi.
Woman: Picking up for <Name>.
Me: Um, I can't find that order here.
Woman: It has to be here, I sent it in online an hour ago.
Me: *checking again* Uhm, I still can't find it. I looked under your name and your phone number.
Woman: It gave me a confirmation email and everything!
Me: ......Did you send it to <Other store on same street>?
Woman: What? No. I sent it here.
Me: Let me call them and see.
Woman: WHY!? I sent it here and got a confirmation email.
Me: One second please.
Guess what? It's over there.
Me: Ma'am, the tech in their lab says you have it over there.
Woman: Huh? Isn't this <Other store on same street>?
Me: No, this is <MY store on the same street>.
Woman: Ugh! *Walks away without apologizing*
That poor husband
An older couple walks back to the pharmacy shortly after it closed. She comes back to me and holds out her prescription paper to me. The husband is the cool guy, just hanging back.
Woman: I want this filled!
Me: Our pharmacy is closed. It'll open back up tomar-
Woman: Closed! I thought you were 24-hours!
Me: No, that's our <Other store on the same street>.
Woman: <Name> on the phone said 'Yes, we are 24 hours!" Where is <Name>?
Me: Yes, <Name> at the 24-hour store said he was 24-hours. We are NOT the 24-hour store. Theirs is further down A. Way.
She stared at me as I braced myself for more yelling. Husband looks at me as if to apologize for his banshee wife and walks up to gesture her towards the exit.
Ours: A. Way & E. Ave. Closes at 10pm. Small store. Majority of older folk.
Theirs: A. Way % and H. Ave. Open 24 hours. Huge store. Majority of younger and less-then-desirable people.
Hell, we even have different addresses! Yet, people are always confusing it for one or the other.
You don't even know where you sent it.
Woman: Hello.
Me: Hi.
Woman: Picking up for <Name>.
Me: Um, I can't find that order here.
Woman: It has to be here, I sent it in online an hour ago.
Me: *checking again* Uhm, I still can't find it. I looked under your name and your phone number.
Woman: It gave me a confirmation email and everything!
Me: ......Did you send it to <Other store on same street>?
Woman: What? No. I sent it here.
Me: Let me call them and see.
Woman: WHY!? I sent it here and got a confirmation email.
Me: One second please.
Guess what? It's over there.
Me: Ma'am, the tech in their lab says you have it over there.
Woman: Huh? Isn't this <Other store on same street>?
Me: No, this is <MY store on the same street>.
Woman: Ugh! *Walks away without apologizing*
That poor husband
An older couple walks back to the pharmacy shortly after it closed. She comes back to me and holds out her prescription paper to me. The husband is the cool guy, just hanging back.
Woman: I want this filled!
Me: Our pharmacy is closed. It'll open back up tomar-
Woman: Closed! I thought you were 24-hours!
Me: No, that's our <Other store on the same street>.
Woman: <Name> on the phone said 'Yes, we are 24 hours!" Where is <Name>?
Me: Yes, <Name> at the 24-hour store said he was 24-hours. We are NOT the 24-hour store. Theirs is further down A. Way.
She stared at me as I braced myself for more yelling. Husband looks at me as if to apologize for his banshee wife and walks up to gesture her towards the exit.
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