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"Why are you asking?" (a case for the Tinfoil Hat Support Centre)

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  • #1

    "Why are you asking?" (a case for the Tinfoil Hat Support Centre)

    Earlier I had this lady on the phone who was looking for another department but couldn't find their number. Now, we are not a switchboard, but I am aware that it might happen, so I explain her that unfortunately it is not possible for me to transfer her to the department she is looking for but I can give her the number.

    Me: "OK, I have the number, could you please tell me whether you are calling from the UK or from the Republic of Ireland?"
    Lady (has a foreign accent, therefore I am absolutely unable to even guess where she might be calling from): "No, why should I tell you? Why do you want to know? Do you make differences where I am coming from? I have the right not to tell you!"
    Me: "Well, actually... as you may imagine we do..."
    Lady (interrupting): "What should I imagine now?"
    Me: "We have different numbers for the two different countries, Ma'am, both national".
    Lady: "Hm. Oh. OK. Hm. I guess it makes sense. Yes. Can you give me both?"
    FABRICATI DIEM, PVNC

    You're not a unique snowflake unless you create your own mould (Raps)

    ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***
    Tags: None
  • #2
    Hmmm....She thought you recognized her accent and were therefore about to discriminate based on that!! The horror!

    In what way you can apply said assumed discrimination to a phone call....I have no idea. Maybe she thought you were going to give her a non-working number, then sit back, laughing evilly, knowing she couldn't reach the department she needed.

    Paranoia is funny that way.
    When you start at zero, everything's progress.

    Comment

    • #3
      Quoth C. Cecil Ivanish View Post
      Lady (interrupting): "What should I imagine now?"
      Imagine allll the customerrrrs being non-suckeeeeee...

      You may saaayyy I'm a dreamer, but I'm not the only one......


      Mike
      Meow.........

      Comment

      • #4
        Quoth JustaCashier View Post
        Imagine allll the customerrrrs being non-suckeeeeee...

        You may saaayyy I'm a dreamer, but I'm not the only one......


        Mike
        The lovers, the dreamers and ME!!!!!
        I'm lost without a paddle and headed up SH*T creek.
        -- Life Sucks Then You Die.

        "I'll believe corp. are people when Texas executes one."

        Comment

        • #5
          Quoth Racket_Man View Post
          The lovers, the dreamers and ME!!!!!
          Kermit? Is that you?
          "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

          Comment

          • #6
            Some day we'll find it. The suckless connection.
            Seshat's self-help guide:
            1. Would you rather be right, or get the result you want?
            2. If you're consistently getting results you don't want, change what you do.
            3. Deal with the situation you have now, however it occurred.
            4. Accept the consequences of your decisions.

            "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

            Comment

            • #7
              Quoth MoonCat View Post
              Hmmm....She thought you recognized her accent and were therefore about to discriminate based on that!! The horror!
              Well... she had a *foreign* accent. Not British, not Irish. Clearly not a native speaker of English. So... no, not a chance I could guess correctly. Not that I would have tried anyway...
              Quoth MoonCat View Post
              In what way you can apply said assumed discrimination to a phone call....I have no idea. Maybe she thought you were going to give her a non-working number, then sit back, laughing evilly, knowing she couldn't reach the department she needed.
              I had an issue once I forgot to ask - I gave an Irish customer an UK number and he complained that he'd have to make an international call, and that he was not happy about that. Of course, as we do have an Irish number, I apologised and gave him the correct one...
              FABRICATI DIEM, PVNC

              You're not a unique snowflake unless you create your own mould (Raps)

              ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

              Comment

              • #8
                Quoth MoonCat View Post
                sit back, laughing evilly, knowing she couldn't reach the department she needed.
                I do this all the time. You have to get your kicks somewhere
                Thou shalt not take the name of thy goddess Whiskey in vain.

                Comment

                • #9
                  Quoth Whiskey View Post
                  I do this all the time. You have to get your kicks somewhere
                  So true. A co-worker and I once made up a list of all the customers we'd like to launch into space (with no return vehicle). It was a LONG list.
                  When you start at zero, everything's progress.

                  Comment

                  • #10
                    Quoth MoonCat View Post
                    So true. A co-worker and I once made up a list of all the customers we'd like to launch into space (with no return vehicle). It was a LONG list.
                    Wonderful. More space clutter. No doubt these are the direct descendants of the inhabitants of Golgafrincham Ark Fleet, Ship B from the Hitchhikers Guide series.
                    "I don't have to be petty. The Universe does that for me."

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