Random Illogical Threats

[TelephoneAngel]

me "and from what you are saying, with the problem continuing, I think a home visit would be sensible and........"

Customer "I hope your children die agonising deaths and you can fuck off as well"

[MoonCat]

Wow. Sounds like they switched realities mid-stream. Bizarre.

[zombiequeen]

It would be sensible if I hope your children die agonising deaths and you can fuck off as well? I don't see how that would be sensible. I mean, that sounds like the least sensible thing that can happen at this point.

[C. Cecil Ivanish]

me "and from what you are saying, with the problem continuing, I think a home visit would be sensible and........"
Customer "I hope your children die agonising deaths and you can fuck off as well"

WHAT? Out of the blue or in a situation or growing tension?