Now, this happened yesterday. I had at about 3:30pm a considerable queue at my checkout. I was just about to serve the next customer when this old lady at the end of the queue started yelling, "Young lady, there's a spillage on the checkout. Clean it up at once!"
I looked down, and there's a minute smear of water on the belt, probably from a frozen item. I politely tell her that I can't clean it up right now, cuz I have to stay at my till. This isn't good enough for her, and she demands a cloth. I tell her I have no cloths (this is normal; we either have enough cloths to make a table cloth from, or none) but I can call a supervisor for one if she wants. She refuses, and sulkily puts her shopping on the belt, ostentatiously avoiding a wet patch that's about the size of a fingerprint.
I then apologized to the customer I was about to serve and served him. When I got to crazy old lady, by the way, not only had the water smudge dried up completely, but she said nothing to me about her insane hydrophobia or indeed, anything.
I looked down, and there's a minute smear of water on the belt, probably from a frozen item. I politely tell her that I can't clean it up right now, cuz I have to stay at my till. This isn't good enough for her, and she demands a cloth. I tell her I have no cloths (this is normal; we either have enough cloths to make a table cloth from, or none) but I can call a supervisor for one if she wants. She refuses, and sulkily puts her shopping on the belt, ostentatiously avoiding a wet patch that's about the size of a fingerprint.
I then apologized to the customer I was about to serve and served him. When I got to crazy old lady, by the way, not only had the water smudge dried up completely, but she said nothing to me about her insane hydrophobia or indeed, anything.
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