Dear Ms (Mrs?) I can stay at the hilton,
Please, go there. Bother them. Because since you’ve checked in, you’ve done NOTHING but complain. We’ve bent over damned near BACKWARDS to help you.
1.) You didn’t reserve the correct number of rooms, and against my manager’s judgment, she gave you the other smoking.
2.) You said that there was a ‘cum stain’ on the bedspread and we were ‘unclean and need to wash our comforters daily’. I realize you have NO idea how hotels work, so let me enlighten you: Unless you have a larger washing facility UNLIKE mine, No way in hell are you washing EVERY comforter every day. We was between 7-10 a day, and once we reach the END of the hotel, we start all over. They are clean. And that ‘cum stain’ was dried soap you stupid bint, so stop arguing with me. Age means NOTHING if you aren’t using any damned common sense.
3.) JUMPING me when I get on clock because you think screaming at me will help your case, isn’t the best of ideas, especially when I have no damned clue what the hell is going on! ARGUING with me when I ask for what’s happened before I got there so MAYBE I can help you, just pisses me off. Yes, I zoned you out because all you did was scream and nothing could be accomplished.
4.) When your Son/ Brother / son in law, WHATEVER came back here druck as hell at 10:30 while we have workers asleep who PAID to sleep here, and he got in the desk clerks face, she was WELL within her right, to tell him to calm down or she was calling the cops. And if you come back SHIT faced or start anything with me after YOUR party, I’m not giving you a warning or refund, you will leave.
5.) I gave you the number to complain. Complain to them, I don’t give a flying fuck anymore.
I’ve offered to give you the refund, but you want your money back AND a free stay. Not happening. Refund and you go, or stay and shut the hell up.
6.) When a guest comes in, keep your damned opinions to yourself. Lucky for you, you scared away a regular asshole, or I’d have been EXTREMELY livid and not as calm behind my desk.
7.) I’m allowed to speak my piece, so here it is, as nice as I can manage: I don’t care. You could have stayed at a hilton, you keep saying you aren’t hurting for money, which is OBVIOUS by the brand new BMfuckingW out front. So take your car, and get out.
Signed: A very LIVID Hotel Worker
Dear woman who ‘used to work here a year ago.’
You didn’t work here a year ago. I did. You aren’t a housekeeper, because a year ago, it was still the same crew that was here when I was a housekeeper. You aren’t the new girl either, her name is full spanish and your id isn’t even close. You have a problem with the fact I have NO rollaways and you swear the lady you talked to told you that you had plenty of rooms. THEN BOOK ONE. Rooms are first come, first serve and if you EVER worked a hotel, even as a housekeeper, you’d have picked that up. Get out, don’t argue with me, cause I’m in the mood to let loose, and you’re pushing a well worn button.
Signed: Doesn’t give a flying anymore
Please, go there. Bother them. Because since you’ve checked in, you’ve done NOTHING but complain. We’ve bent over damned near BACKWARDS to help you.
1.) You didn’t reserve the correct number of rooms, and against my manager’s judgment, she gave you the other smoking.
2.) You said that there was a ‘cum stain’ on the bedspread and we were ‘unclean and need to wash our comforters daily’. I realize you have NO idea how hotels work, so let me enlighten you: Unless you have a larger washing facility UNLIKE mine, No way in hell are you washing EVERY comforter every day. We was between 7-10 a day, and once we reach the END of the hotel, we start all over. They are clean. And that ‘cum stain’ was dried soap you stupid bint, so stop arguing with me. Age means NOTHING if you aren’t using any damned common sense.
3.) JUMPING me when I get on clock because you think screaming at me will help your case, isn’t the best of ideas, especially when I have no damned clue what the hell is going on! ARGUING with me when I ask for what’s happened before I got there so MAYBE I can help you, just pisses me off. Yes, I zoned you out because all you did was scream and nothing could be accomplished.
4.) When your Son/ Brother / son in law, WHATEVER came back here druck as hell at 10:30 while we have workers asleep who PAID to sleep here, and he got in the desk clerks face, she was WELL within her right, to tell him to calm down or she was calling the cops. And if you come back SHIT faced or start anything with me after YOUR party, I’m not giving you a warning or refund, you will leave.
5.) I gave you the number to complain. Complain to them, I don’t give a flying fuck anymore.
I’ve offered to give you the refund, but you want your money back AND a free stay. Not happening. Refund and you go, or stay and shut the hell up.
6.) When a guest comes in, keep your damned opinions to yourself. Lucky for you, you scared away a regular asshole, or I’d have been EXTREMELY livid and not as calm behind my desk.
7.) I’m allowed to speak my piece, so here it is, as nice as I can manage: I don’t care. You could have stayed at a hilton, you keep saying you aren’t hurting for money, which is OBVIOUS by the brand new BMfuckingW out front. So take your car, and get out.
Signed: A very LIVID Hotel Worker
Dear woman who ‘used to work here a year ago.’
You didn’t work here a year ago. I did. You aren’t a housekeeper, because a year ago, it was still the same crew that was here when I was a housekeeper. You aren’t the new girl either, her name is full spanish and your id isn’t even close. You have a problem with the fact I have NO rollaways and you swear the lady you talked to told you that you had plenty of rooms. THEN BOOK ONE. Rooms are first come, first serve and if you EVER worked a hotel, even as a housekeeper, you’d have picked that up. Get out, don’t argue with me, cause I’m in the mood to let loose, and you’re pushing a well worn button.
Signed: Doesn’t give a flying anymore
Comment