"Stupid"

[raine_naoe]

Yesterday, the Electronics associate was helping a customer find something in another department. (A manager had asked him to). A woman came up to the counter while he was gone.

SC: What's your best deal on a 42 inch TV?
Me: best deal? (I had no idea what she was asking? If she meant which one was the cheapest, etc..)
SC: Yea, there's one there with a tag that says $548 but...I didn't know...
Me: (She said nothing else after that) are you asking if there's a cheaper price?
SC: yea...
Me: If it was on sale there'd be a tag with the sale price, so the price on the tag is what it is.
SC: (loudly and angrily) Yeah, Whatever, Thanks. (she stomps off and as she's walking away I hear her say, still loudly, just not to anyone in particular) That's not even what I was asking, stupid.

It took me awhile to figure out what she was asking, but I eventually found out there was a tv with the normal price tag underneath it, but also had a sticker stuck to it with a more expensive price. She wanted to know if the cheaper price was correct. It's a legitimate question, and I do feel a little foolish for not realizing it, but am I wrong in thinking there was suck on her part for the attitude?

[IT Grunt]

"Stupid" is the SC for not being more clear in her question.

"Excuse me, this TV has two tags, which one is the correct price?"

A question beyond the thought processes of SCs.

[Zellie Crescent]

Don't feel bad, I would have thought the same thing.

[Magpie]

No, you're not stupid if you can't read her mind. Your job is to answer questions, not to anticipate them.

[chainedbarista]

exactly; if she has a specific question, she needs to ask it in that manner, otherwise, your answer was appropriate, given the information she provided.

she's the stupid one.

[bainsidhe]

Shame on you for not having the tens of thousands of prices in your store memorized. Or for not reading minds! Didn't you know that skill was required?

[superhotelworker]

How can you be stupid for not being telepathic?

[MoonCat]

No, the customer was stupid. How hard is it to ask "there's a tv with two different prices on it, which one is the correct price?"

Seriously, "what's your best deal?" Dumb question. Don't the prices differ according to brand, weekly sales, etc?

[raine_naoe]

A quick update. I actually went back and took a look at the tv last night. The sticker was one of those "Was:" stickers used to advertise a rollback.

[chainedbarista]

i stand by my op; she's the idiot for not clarifying. btw, is that nall (silver star story) in your pic?

[raine_naoe]

nope, kirara from inu-yasha.

[Kristev]

You didn't do anything wrong except not think quick enough for her liking, and that's no crime.

She, however, appears to be about as bright as a burned out light bulb.

[XCashier]

Not having ESP =/= stupid.

Not having memorized all the prices on everything in the store, including sales that change from week to week =/= stupid.

Not asking a question coherently and then blaming the employee = stupid.

[Fire_on_High]

btw, is that nall (silver star story) in your pic?

Not sure if the remake had critical info left out, but the original version of Lunar made it clear...Nall wasn't a flying cat, he was a young dragon.

[chainedbarista]

i know, i own both of them (silver star and the sequel); so's ruby.