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When customers lie... (detrimental to our well-being)

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  • When customers lie... (detrimental to our well-being)

    BG: I work at a yacht brokerage firm. We list and sell boats for owners who pay us to get past the looky-loos and tire-kickers (so to speak). MOST of the boats are at the owners' homes, not at our office/dock.

    Saturday, lady (SC) calls.

    SC: I want to find out if the XX foot XXX brand yacht is still available for sale.
    Me: Yes, it is.
    SC: Where are you?
    Me: The office is off XX road in XX city.
    CS: Ok. (hangs up)

    Hour later she shows up, wanting to see the boat. Ok, let me get you the broker who can lead you to the owner's house to show you the boat.

    SC: But you said the boat was HERE!!
    Me: You asked if the boat was available, I said it was.
    SC: You said I could some see it!
    Me: I didn't get a chance. You hung up.

    SC (to husband): I didn't even think to ask if we needed an appointment.
    BINGO. No, you didn't.
    Broker gets the keys and off they go to see the boat.


    Then, when he gets back, I GET IN TROUBLE FROM THE BOSS FOR DEFENDING MYSELF!! APPARENTLY THE LADY BITCHED ABOUT ME BEING "RUDE" TO HER!

    I am so over people.
    Teach a SC to fish... and they will whine about you not catching, filleting, frying, and serving it up on a silver platter for them. - EvilEmpryss

  • #2
    Ways to tell you have a great boss: They don't ask for your side of the story and just assume that you were in the wrong.

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    • #3
      And this is why I love my boss, because he's just as cheeky as I am.

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      • #4
        Quoth jedikuonji View Post
        Ways to tell you have a great boss: They don't ask for your side of the story and just assume that you were in the wrong.
        He's of the "bend over and take it" variety. Customers are all that matter. I didn't realize just how bad it was until this week.
        Teach a SC to fish... and they will whine about you not catching, filleting, frying, and serving it up on a silver platter for them. - EvilEmpryss

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