Two different stories here. The first one did not happen on my line but it did deserve mentioning. A woman was purchasing a pack of gum and after finding out that the price included tax, she says that the item should not be taxed and wants to speak to a manager. The manager tells her that gums are indeed taxed. Her response? She wants to see a list of items that are taxable. I'm not sure if such thing actually exists, but how clueless about taxes can we be? They exist.. pay them! The manager said she didn't think she had one around, and the customer said she expects to see one the next time she's here.
Next, the coupon details SC. This one did happen on my line. She was buying one canister of Pringles and it was slightly bigger than the regular size and she gives me a coupon that is for 2 canisters 16oz or larger. I tell her you need to buy 2 and shes says "no its ok because i bought the larger size." I ask the manager if I can take it, she says no because of the or larger line and the quantity, and the customer bitterly says to take it off and makes a comment about the coupon. People, we need to go by what the coupon says.
Next, the coupon details SC. This one did happen on my line. She was buying one canister of Pringles and it was slightly bigger than the regular size and she gives me a coupon that is for 2 canisters 16oz or larger. I tell her you need to buy 2 and shes says "no its ok because i bought the larger size." I ask the manager if I can take it, she says no because of the or larger line and the quantity, and the customer bitterly says to take it off and makes a comment about the coupon. People, we need to go by what the coupon says.
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