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  • I am still not Psychic #2334566

    a few from the last 2 days

    I STILL am not the Amazing Kreskin

    I still slightly amazes me that people think that delivery drivers can act like a bank and pull money out of our asses or that I have a truck full of money stashed in my back seat.

    rolled up one of my last deliveries (time around midnight or so)

    Ring the doorbell. No answer so I knock

    Lady answers the door. I go through my usual speil reading the order to them and telling them the total amount ($17.14)

    Lady procceds to had me a $50 bill and the following "conversation" ensues

    Me - I want to pull my hair our NOW
    BBL - Big Bill Lady

    me - I am sorry but I do NOT have change for that large of a bill
    BBL - BUT that is all I HAVVVVEEEEEEEEEE (said in that whinny sing-song voice we are all familiar with
    Me - I AM SORRY but I do not have theat much cash on me.
    BBl - I WISH SOMEONE HAD told me this!!!!!!!! (AND I know for a fact even it she did mention the $50 bill while placing the order the person would have told her NO)

    BBL - (turns back into the house and talks to an older woman her Mother I assume) I do not have enough cash. Do you have any money??? NO

    BBL (sits down on the floor and starts rumaging around in her purse. Finally coming up with $12 in $1 bills. ) LOOKS like I AM GOING TO HAVE to break into my laundry quarters. (rumages around more in her purse)

    ME - (Groaning inside)

    BBL then proceeds to (and I kid you NOT search the under couch cushions for change. Finally comes up with EXACT change 12 $1 bills $5 in quarters and 15 cents. YUP what I expected a penny tip.

    Customer Time story #120987

    after the above happened I got a double run. I make my first drop and head out off to my second stop about a 1/4 mile away. get there in plenty of time. I head up to the door. the customer is already on the porch.

    IC - Impatient Customer
    Me - I still wanna pull my hair out

    IC - YOU ARE LATE. WE WERE QUOTED A 40 MINUTE DELIVERY TIME!@!!!!!!!.. WHERE HAVE YOU BEEN??????
    Me - (looks at the ticket for the order time and ETA delivery time. then look at my cell phone for the correct time. it is 12:12am) I see you placed your order at 11:42pm with a 40minute delivery time of 12:22am. by my cell phone it is 12:12am and I AM 10 minutes early.

    IC - blink blink throws a $20 at me and wants EXACT change back
    Me - Have a good night SIR!!!

    when I get back to the store I find out that customer had CALLED the store bitchin that their order was LATE and why was it NOT HERE YET. something about a 40 minute quoted delivery time and it has been weelll OOOOVVVERRRRRRR an hour


    Scammer almost gets away with scam

    This happened Friday night. I come back from a delivery and the managers are having a pow-wow about some order. the GM walks away and uses the phone to make a call. I see the order they are discussing will be mine. OK what is the story here

    /background
    at my store we are VERY anal about recording credits owed to customers. as in it is recorded immediately when a phone complaint is received. it is either given as a future credit or an immediate remake. this rule is strictly enforced. all managers and employees know this.
    /end background

    It seems a "customer" called up and claimed to have ordered a carry-out a month ago. they then alledge they called in a complaint for wrong pizzas. they further alledge they spoke with a female manager (we have 3) who assured them to mention their "credit" the next time they order. now here is where is gets murky. it is unclear if they called in a complaint or came back to the store.

    GM took the initial call and could not find this particular customers record in the credit book. further investigation revels that this customer is NOT in our POS system via a phone number (not unusual since people change cell phones like shirts these days). GM then get the order and starts to put it through. they then call the number given back for validation. No ONE at that number ordered pizza nor do they know a person whose name was given.

    this is where I enter the story. The GM now calls the DM since GM believes this is a scam. DM ultimetly tells GM to go ahead and GIVE the order out.

    I get the delivery. I roll up to the address on the ticket. there are lights on (but the windows are covered with heavy curtains) I ring the doorbell. no answer, I ring again. no answer. I can hear either the stereo or TV but still no answer

    I knock HARD. no answer. OK "customer" is hiding. I go back to my car and leave. call the store to let then know what has happened. still a wasted order and product.

    dumbass scammer did NOT call back to find out where their order was. and yes we are going to watch the address.
    Last edited by Racket_Man; 08-29-2010, 08:40 AM.
    I'm lost without a paddle and headed up SH*T creek.
    -- Life Sucks Then You Die.


    "I'll believe corp. are people when Texas executes one."

  • #2
    Back when I delivered pizzas, I had a customer get pissed because we delivered too fast.
    A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

    Comment


    • #3
      When I delivered pizzas a few years ago, the manager told me no one ever ever asks for change, and they gave us $20.... 2 tens and 10 ones. I did have customers who would pay with a hundred or a fifty. And while I had to wait quite awhile as they tried to get the right amount of change or payed with a check or credit card, they did tip good. The thing I probably hated most is when 2 kids ordered a pizza while their parents had gone out for the evening and left them no money to buy food with. But they had their own money.... crumpled up ones, and a bunch of loose change. They almost forgot to tip me.
      As for the people hiding in the house, I don't think I ever had that happen to me. But quite a few times I did ring the doorbell and knock a few times, trying to get someone to answer the door. One time a neighbor who was outside told me that they left to go to the grocery store to "quickly pick up a few things". Ok, what kind of stupid moron orders a pizza and then goes out shopping?!

      Comment


      • #4
        Quoth bainsidhe View Post
        Back when I delivered pizzas, I had a customer get pissed because we delivered too fast.
        Same here, happened once or twice, ever. Still mytifies me...

        One of my faves, tho, was someone who ordered during the evening crush, from the verrrry bottom-edge-hard-to-reach-corner of our delivery area, which is accessible at that time of day only by waiting in rush-hour traffic. We quoted them 45 minutes...I got there in about 43 from the time the order was placed -- naturally, all but one of them were already in their car, ready to go to the opera. They took the pies, harumphed that they wouldn't have time to eat them (like they would have otherwise -- if you need to LEAVE in 45 minutes, don't place an order when they quote you 45 minutes delivery time), then they just sorta threw the pies onto the front table and sped off. Apparently, they wanted it there in 30...except, we were not ALLOWED to quote less than 35 minutes, ever, and it was plenty busy. (no, not dominos)
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

        Comment


        • #5
          I had a pizza delivered in ten minutes before. But that was because I ordered the exact same thing as someone else. (only his had bacon goodness on it, too ) Thing was, he canceled his order, and I didn't cancel mine. So rather than waste the materials, they turned his pizza over to me. Didn't even charge me extra for the bacon. Mmmmmm.
          Customers should always be served . . . to the nearest great white.

          Comment


          • #6
            Quoth Kristev View Post
            I had a pizza delivered in ten minutes before. But that was because I ordered the exact same thing as someone else. (only his had bacon goodness on it, too ) Thing was, he canceled his order, and I didn't cancel mine. So rather than waste the materials, they turned his pizza over to me. Didn't even charge me extra for the bacon. Mmmmmm.
            When I was in school their were 2 pizza places about 2 miles from the campus in a suburban area, so at night most of the traffic was school or residents. During peak times of orders from the school, they would do batch delivery. Every 30-40 minutes a driver would show up hit all the buildings necessary and go back. The quickest delivery I got was literally 2 minutes. Seem myself and someone else order the same thing. The other person between the order and delivery managed to get arrested. Delivery guy found out, called the store and they delivered it to me. Apparently the school frowns upon people smashing a couch out a 3rd floor window.

            Comment


            • #7
              Quoth BowserKoopa1 View Post
              Ok, what kind of stupid moron orders a pizza and then goes out shopping?!
              so...is it okay to order a pizza on the way home from shopping? cuz i've done that before...
              If you want to be happy, be. ~Leo Tolstoy

              i'm on fb and xbox live; pm me if ya wanna be "friends"
              ^_^

              Comment


              • #8
                dominoes says on all there adverts, or did, that the drivers only carry 20 dollars. when i was presented witha big bill and got the whine i would point to the advert on the box. when they complained about the change i would explain its either bills or losing my pants because im carring 20 dollars worth of change and they dont make pants my size for belts.

                but im a girl most non tippers see boobs and tip something.

                Comment


                • #9
                  Quoth BowserKoopa1 View Post
                  When I delivered pizzas a few years ago, the manager told me no one ever ever asks for change, and they gave us $20.... 2 tens and 10 ones. I did have customers who would pay with a hundred or a fifty. And while I had to wait quite awhile as they tried to get the right amount of change or payed with a check or credit card, they did tip good. The thing I probably hated most is when 2 kids ordered a pizza while their parents had gone out for the evening and left them no money to buy food with. But they had their own money.... crumpled up ones, and a bunch of loose change. They almost forgot to tip me.

                  As for the people hiding in the house, I don't think I ever had that happen to me. But quite a few times I did ring the doorbell and knock a few times, trying to get someone to answer the door. One time a neighbor who was outside told me that they left to go to the grocery store to "quickly pick up a few things". Ok, what kind of stupid moron orders a pizza and then goes out shopping?!
                  first I think your bank would have been a $10 (or 2 $5) and ten $1's


                  most of the big bill types in my area almost NEVER TIP. they want exact change back. WHY??? I have no idea. but big bills are not allowed by my company for security reasons, so no smaller bills ---> so sorry you loose. bye now thanks for playing the game. and no matter how much they whine and complain not happening. NOPE and I leave with their "order".

                  second you would be VERY surpised how many go out shopping, to the video store, to visit with a neighbor, pick up the kids at the babyistters, drop off the kids to the babysitters, fall asleep, pass out, just decide they do not want the order amymore (for various reasons), or not answer because, as in my OP, they got caught scamming for free stuff and do NOT want their faces recogized.

                  I have had more than a few who just changed their mind after ordering (and being at the fringe of the deliver area), but did not feel the need to call the store back to cancel the order. Just ME taking a distance run and pounding on their door, clueless as why they are not answering the door or the phone.

                  ETA: Green Fairy---> yes it is acceptable to order on your way HOME as long as you are fairly sure of how long it will take you to get home so you will get home well before the delivery ETA. yes sometimes orders DO get out early.
                  Last edited by Racket_Man; 08-30-2010, 05:48 AM.
                  I'm lost without a paddle and headed up SH*T creek.
                  -- Life Sucks Then You Die.


                  "I'll believe corp. are people when Texas executes one."

                  Comment


                  • #10
                    Quoth Racket_Man View Post
                    dumbass scammer did NOT call back to find out where their order was. and yes we are going to watch the address.
                    Why? So your spinless managers can give in again? Cuz you KNOW that's what's gonna happen.
                    "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

                    Comment


                    • #11
                      I can think of one situation in which being angry at a delivery being early makes sense. Say, you wake up, there's no food in the house and you're super hungry. You figure, OK, it usually takes such-and-such time to get food delivered, so I'll call up and order, then take a shower, dress, and WHEEEEE, food will come shortly! Except "oh crap I can hear the door and I'm naked." And that's not so much angry as "inconvenienced", or. . .really I'd just be frustrated and embarrassed. But I can see how some people would turn that to anger to save face or something.

                      . . .yeah, I'd probably do something like that. Probably a good thing that most of the time I'm feeling too cheap to order food where I'll have to tip someone, and when I'm not, I also feel like going to a restaurant.

                      Comment


                      • #12
                        Quoth Green_Fairy View Post
                        so...is it okay to order a pizza on the way home from shopping? cuz i've done that before...
                        I'm not a pizza driver, but if you tell that you'll be home after a certain time when ordering, I can't see anything wrong.

                        Comment


                        • #13
                          Quoth Green_Fairy View Post
                          so...is it okay to order a pizza on the way home from shopping? cuz i've done that before...
                          That's cool..as long as you don't leave to do a monthly mega-grocery trip AFTER you place the order (yes, people do this) ^_^
                          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                          Acts of Gord – Read it, Learn it, Love it!
                          "Our psychic powers only work if the customer has a mind to read." - me

                          Comment


                          • #14
                            I've ordered a pizza once when I intended to go shopping. But I had it delivered to the store I was shopping in.

                            I was in a bad mood and felt arrogant, but it worked.
                            Customers should always be served . . . to the nearest great white.

                            Comment


                            • #15
                              Quoth Kristev View Post
                              I've ordered a pizza once when I intended to go shopping. But I had it delivered to the store I was shopping in.

                              I was in a bad mood and felt arrogant, but it worked.
                              hey I do not mind if someone orders from one of the local laudrymats (and yes I have done that one enough times) , just so they give us the real address of the place AND are ACTAULLY there when I try and make the delivery.
                              I'm lost without a paddle and headed up SH*T creek.
                              -- Life Sucks Then You Die.


                              "I'll believe corp. are people when Texas executes one."

                              Comment

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