Stopped a scammer in her tracks

[jjc927]

Had a woman today who was buying cat litter for $4.27 (important) but then she saw that the bag had a hole in it. I swear she told me that she was going to get another one, so I scanned the bag, did a quick repair job to at least cover the hole, and then put it to the side. She of course waits until the end of the order to tell me that she did not want another bag. I tell her she'd need to go to customer service to get the money back. So now, here's where the scammer part comes in. I get a call from the person from customer service telling me that she needs the UPC from the cat litter to refund it, but then I hear her say that the cat litter was $12.99. Good thing I did hear this, because the customer service person was about to give her $12.99 rather than the $4.27 the cat litter really cost. I give her the UPC, customer gets just $4.27, and all is well. But still, stupid scammer.

Bonus observation/question: For those here that bag items as part of their job, do you find that people who want their bags heavy will ask you nicely to do so and people who think you've bagged too heavy will be rude about it and tell you not ask you to rebag things?

[BookstoreEscapee]

Didn't she have the receipt? You can't tell me she lost it between the register and the service desk...

[bainsidhe]

Holes in litter and dog/cat food...grrr. Some tears just happen and I understand, but to the twerps that poke a hole to...I dunno...see what it looks like....stabbity stabbity.

[MadMike]

Bonus observation/question: For those here that bag items as part of their job, do you find that people who want their bags heavy will ask you nicely to do so and people who think you've bagged too heavy will be rude about it and tell you not ask you to rebag things?

What about the ones who want everything in one bag but don't want the bag to be heavy?

[jjc927]

Yes MadMike, I have gotten that at least once or twice!

I believe she had her receipt since I did give it to her, but she had another item on it for $12.99 and she apparently told the customer service person that it was the cat litter for that price.

[Kristev]

Which means she was pulling a con.

[EricKei]

What about the ones who want everything in one bag but don't want the bag to be heavy?

Yes MadMike, I have gotten that at least once or twice!

Same here. The mind, she boggles

[D_Marx]

Same here. The mind, she boggles

No kidding. Lady, you brought in two bags with three bags' worth of items. You're tolly going home with a plastic bag because of this.

[OfficeSlug]

What about the ones who want everything in one bag but don't want the bag to be heavy?

Especially those re-usable bags. And they're buying a gallon of milk amongst other items!

[Mr Hero]

What about the ones who want everything in one bag but don't want the bag to be heavy?

You mean there are people really like that? There was an episode of the Simpsons where Skinner's mom was at the grocery store and she demanded exactly that.

[MoonCat]

I think someone had a post here not too long ago wherein a customer said each bag must be no heavier than a half-gallon of milk. Among her purchases: A GALLON of milk.

[jjc927]

Geez to that. I had someone a while ago who complained a bag was too heavy when all I had in it was a gallon of milk.

[EricKei]

You mean there are people really like that? There was an episode of the Simpsons where Skinner's mom was at the grocery store and she demanded exactly that.

The thing you have to remember is, everything you see on a show like the Simpsons, or FG, or SP, is ultimately true at some deep level. Even if it's all presented as an illusion (Lunchtime doubly so)

[powerboy]

Glad that you were able to stop that con

[Marmalady]

I think someone had a post here not too long ago wherein a customer said each bag must be no heavier than a half-gallon of milk. Among her purchases: A GALLON of milk.

Just one more example of an SC demanding that reality be warped to fit in with their view of the world...