Why on earth do you not understand basic math?

[Mnemjian]

Just look at it this way... bitch came all the way back to the store to complain even though she was charged the correct amount. I wish all these people who have enough time on their hands to worry over pennies would get a freaking hobby already.

[nuthing12]

You should have said something like this

"Well if we ended up charging you $33.3333333 per can, then your total would have only come to $99.9999999 for 3 cans. Therefore you would still be owing us 0.0000001 cents and we can't let you have something for free, even if it is only a small amount. You needed to pay the difference, so to solve it we charged you 34 cents on some and 32 cents on others to make sure you paid what you owed us."

Problem solved. Use her own silly math against her.

[Mikkel]

Therefore you would still be owing us 0.11111111 cents

Only 0.0000001 in the example . With more decimals, use more zeros, not more ones. Otherwise she will end up with paying 1.111111 cents too much.

[nuthing12]

Only 0.0000001 in the example . With more decimals, use more zeros, not more ones. Otherwise she will end up with paying 1.111111 cents too much.

Correction noted

[Elandora]

Our software works the same at my store, I've had several similar exchanges (although most arguments stopped when we decided to stop pricing ramen noodles at what was technically 19.5 cents and just price it at an even 20, now people just complain about inflation :P)

On the topic of green beans, I am reminded of the disagreements I've had with customers as to green beans counting towards WIC when something like '2 cans WIC approved beans' appears on the voucher. Green beans are WIC allowed, but only when the voucher lists 'canned vegetables'. I had a nice long argument with a man about why it doesn't say on the green bean can that it is a vegetable. It ought to be labeled right!

[Bunny the Veggie Slayer]

We had all this with a former staff member. Our company pays you every 4 weeks. Contract hours are paid up to payday, but overtime/holidays/sick etc. are 2 weeks in arrears. It can be tricky to understand at first, but with all new starters I sit down with them for the first two paydays and show them what's been paid when.

M was not the sharpest hammer in the shed. We got paid one week before she left for another job. Came back in after the next pay to complain about us shorting her money. On this pay she had only been given 1 week of contract time and about 6 hours OT.

She was adamant (Ok, maybe not adamant cos she wouldn't know the meaning of the word) that we had stiffed her 2 weeks of contract pay. The manger took her into an office to explain it to her. I was in a room across the corridor with another supervisor.

For the next 45 minutes I could hear my manager saying again and again "No. That money was paid in week X. It's only overtime that's behind.". All the while her voice was getting a little louder and higher pitched each time.

I'm sat there with the other sup laughing my arse off (quietly) when the dreaded happens. "BUNNY!!!!"

I go in. "Can you explain to M about what she's been paid". I spent another half hour. There were diaries, calendars, printouts, diagrams, pictures and at one point a nativity scene made from broccoli.

At the end she left the office with a look on her face that I can only describe as that of a drunk sheep as it bounces off your windscreen.

And for the next three months we got letters from her, written by the citizens advice, detailing how we had "stolen" so many hundreds of pounds and what legal steps were going to take place if we didn't make immediate restitution.

The real kicker though was that when I was going through her hours step by step for her, I discovered we had actually overpaid her by about 3 hours.

[Mnemjian]

The real kicker though was that when I was going through her hours step by step for her, I discovered we had actually overpaid her by about 3 hours.

Since she was so insistent that you pay her the correct amount, I hope that you billed her for the difference

[Bunny the Veggie Slayer]

Since she was so insistent that you pay her the correct amount, I hope that you billed her for the difference

Tempted. Very, very tempted. But the paperwork would be too much hassle.