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We were having a slot tournament that lasted for a few days. The last day was yesterday, so naturally we had to pay the last few lazy asses who refused to stand in line at the tournament to receive their money like the rest of the hundred people did.
Normally we have the paperwork (the list of names and forms) at around 7pm but they were running behind and we didn't receive them until 8:30pm. So of course we had TONS of people coming up like every five mins asking about if their money was in. That was annoying enough.
Later that night:
Now, to me this was SC ness but that's because I am on the other side of the counter. So this makes me a little biased due to that fact.
On the form we need their ID, Players card, address, signature and their Social Security number. Some people don't bat an eye when we ask for their social, others have a complete mental breakdown. Everybody was told DO NOT cash the winners out if they refuse to give their social...
A=my co-worker (who actually got the customer but I was RIGHT there too)
SC= Well yeah hehe
SV=Supervisor
A: Okay, I just need you to put your social right here...
SC: OMG for FOURTY dollars!? I don't think so! That's ridiculous! I WILL NOT.
A:
Okay, let me get the supervisor...
I love making it the supervisor's problem... Once they come out its out of our hands and if they screw up its on them and not us.
SV: I understand you don't want to give out your social but it's a new requirement that we have it.
SC: I refuse. (She grabs the paper and writes REFUSED in the box)
The supervisor just let her!
SC: How do I know that you won't track me for every tournament that I win and tax me on it!?
Sorry but to me that's funny. It's just so impossible. I can't say too much about it because Reg 6A isn't something I should be posting about...
The SV caves (of course) reassures her that we'd never do that and pays her out.
Now, the REAL funny part is this woman has a credit line with us... Which means we ALREADY have her social in the computer!!
She made a HUGE scene for nothing. I would've pulled up her account and not said a word and put in her social myself later.
I can see her concern (kind of) but that may be because I trust the people behind the counter... If any of the customers really knew the access we have to all of their personal info... My god. I guess it is scary to be on the other side...
But I wouldn't have made a huge screaming scene out of it. She screamed a bit more but I can't remember everything she said. But waving her arms around like a lunatic didn't help either.
Normally we have the paperwork (the list of names and forms) at around 7pm but they were running behind and we didn't receive them until 8:30pm. So of course we had TONS of people coming up like every five mins asking about if their money was in. That was annoying enough.
Later that night:
Now, to me this was SC ness but that's because I am on the other side of the counter. So this makes me a little biased due to that fact.
On the form we need their ID, Players card, address, signature and their Social Security number. Some people don't bat an eye when we ask for their social, others have a complete mental breakdown. Everybody was told DO NOT cash the winners out if they refuse to give their social...
A=my co-worker (who actually got the customer but I was RIGHT there too)
SC= Well yeah hehe
SV=Supervisor
A: Okay, I just need you to put your social right here...
SC: OMG for FOURTY dollars!? I don't think so! That's ridiculous! I WILL NOT.
A:
Okay, let me get the supervisor...I love making it the supervisor's problem... Once they come out its out of our hands and if they screw up its on them and not us.
SV: I understand you don't want to give out your social but it's a new requirement that we have it.
SC: I refuse. (She grabs the paper and writes REFUSED in the box)
The supervisor just let her!
SC: How do I know that you won't track me for every tournament that I win and tax me on it!?
Sorry but to me that's funny. It's just so impossible. I can't say too much about it because Reg 6A isn't something I should be posting about...The SV caves (of course) reassures her that we'd never do that and pays her out.
Now, the REAL funny part is this woman has a credit line with us... Which means we ALREADY have her social in the computer!!
She made a HUGE scene for nothing. I would've pulled up her account and not said a word and put in her social myself later.
I can see her concern (kind of) but that may be because I trust the people behind the counter... If any of the customers really knew the access we have to all of their personal info... My god. I guess it is scary to be on the other side...
But I wouldn't have made a huge screaming scene out of it. She screamed a bit more but I can't remember everything she said. But waving her arms around like a lunatic didn't help either.
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