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...I got caught stealing!
A week or so ago I remember LP, Self Scan cashier and MOD talking to a SC at one of the Self Scan when I came in. later I asked the SC cashier what happened. The SC tried to steal by putting two items on top of each other and scanning the bottom one, but the weight kept getting set off on most of the items. When the cashier would go over to fix it the SC would toss both items back in the cart. In the end, they were told to leave or deal with the cops. They left.
A few days later, a complaint comes in from the SC above. They had never been so embarrassed ever at the horrible treatment they got, oh BTW, they are also are a single mother, have bills to pay, have kids
, have car payments, have rent, had to go to the Dr. the next day(not joking), etc. In all they listed 25-30 things everyone else has to do at some point. Because of this horrible incident, they claim they will never come back to our company, or any other companies owned by our parent company, unless we meet their demands.
Their demands, a public apology posted in store for all customers, monthly $50 gift card for at least 1 year, and my favorite, guarantee that no matter what the situation, no employees of any level can ever contact them unless they ask for help(AKA let me steal what I want).
They did receive a follow up call and letter, kindly telling them to deal with it or get lost. Yay for spines!
A week or so ago I remember LP, Self Scan cashier and MOD talking to a SC at one of the Self Scan when I came in. later I asked the SC cashier what happened. The SC tried to steal by putting two items on top of each other and scanning the bottom one, but the weight kept getting set off on most of the items. When the cashier would go over to fix it the SC would toss both items back in the cart. In the end, they were told to leave or deal with the cops. They left.
A few days later, a complaint comes in from the SC above. They had never been so embarrassed ever at the horrible treatment they got, oh BTW, they are also are a single mother, have bills to pay, have kids
, have car payments, have rent, had to go to the Dr. the next day(not joking), etc. In all they listed 25-30 things everyone else has to do at some point. Because of this horrible incident, they claim they will never come back to our company, or any other companies owned by our parent company, unless we meet their demands.Their demands, a public apology posted in store for all customers, monthly $50 gift card for at least 1 year, and my favorite, guarantee that no matter what the situation, no employees of any level can ever contact them unless they ask for help(AKA let me steal what I want).
They did receive a follow up call and letter, kindly telling them to deal with it or get lost. Yay for spines!
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