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We have 3 workers for a railroad in the hotel. They did not tell us this when they checked in, they simply asked for a room and gave us state id's, not the worker ones. We did ask if they were there for work, and never got an answer.
*We is Peg and I.
Today, Barb, poor girly, is working. And while my best friend can handle a load of things, getting jumped when you first clock in isn't among them. A worker was nice enough to wait for her to be on shift for five minutes before jumping her about their room rate and how it was 'wrong and you're ripping me off!"
My mom, who'd dropped me off at the hotel to put some extra stock away while she went to sister site to give them a box of juice (in payback), missed it.
I didn't miss him yelling from Laundry (down four stairs and through a heavy door).
I didn't go up, I listened as Barb explained that no, we hadn't ripped them off. When we asked if they were there for work, he or his room-mate should have told us they were with the railroad, as yes, we do have a railroad rate set up. Now he's demanding she adjust his room (No big deal really.)
She does so and he holds his hand out for the money. She said no, as the room was on a credit card, the money had been put back on the card and it'd be cleared in 1-2 business days, depending on his bank.
Now we're not giving him his money back and he says we offer shady service. -sighs-
Reason this is here is I got to deal with him in the hallway. I really REALLY did try to stay out of the way, but I had to take Barb the spare keys. So I went up to the desk, put the keys down and I'm going out to wait for mom, and he stopped me. "YOU did this."
Cue me, ever grateful that I don't have to be nice off the clock. "No sir, you did it yourself. I asked you if you were here for work, and so did Peg. Now excuse me, I'm not on the clock and I'm not dealing with you."
Two steps away, and I hear, "You give me my money!" He's turned from me to Barb and he's in her face. She shakes her head, and retreats down to laundry, I go back behind the desk, lock her register with the keys from MOM's Desk, and go back outside.
He slammed his hands down and I said sweetly as I went out, "Sir, you're being recorded harrassing the desk clerk and making an ass of yourself. It might just be time to go cool off in your room, or get out of here."
*We is Peg and I.
Today, Barb, poor girly, is working. And while my best friend can handle a load of things, getting jumped when you first clock in isn't among them. A worker was nice enough to wait for her to be on shift for five minutes before jumping her about their room rate and how it was 'wrong and you're ripping me off!"
My mom, who'd dropped me off at the hotel to put some extra stock away while she went to sister site to give them a box of juice (in payback), missed it.
I didn't miss him yelling from Laundry (down four stairs and through a heavy door).
I didn't go up, I listened as Barb explained that no, we hadn't ripped them off. When we asked if they were there for work, he or his room-mate should have told us they were with the railroad, as yes, we do have a railroad rate set up. Now he's demanding she adjust his room (No big deal really.)
She does so and he holds his hand out for the money. She said no, as the room was on a credit card, the money had been put back on the card and it'd be cleared in 1-2 business days, depending on his bank.
Now we're not giving him his money back and he says we offer shady service. -sighs-
Reason this is here is I got to deal with him in the hallway. I really REALLY did try to stay out of the way, but I had to take Barb the spare keys. So I went up to the desk, put the keys down and I'm going out to wait for mom, and he stopped me. "YOU did this."
Cue me, ever grateful that I don't have to be nice off the clock. "No sir, you did it yourself. I asked you if you were here for work, and so did Peg. Now excuse me, I'm not on the clock and I'm not dealing with you."
Two steps away, and I hear, "You give me my money!" He's turned from me to Barb and he's in her face. She shakes her head, and retreats down to laundry, I go back behind the desk, lock her register with the keys from MOM's Desk, and go back outside.
He slammed his hands down and I said sweetly as I went out, "Sir, you're being recorded harrassing the desk clerk and making an ass of yourself. It might just be time to go cool off in your room, or get out of here."
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