A quickie from last night. I was standing around at Customer Service (sundays are soooo slow) trying to find things to do, when a middle aged man and what appears to be his teenage son walk up to the counter. I ask what I can help them with. The father is the only one who talks to me.
"We need to print something here." he held up one of those little computer memory sticks. (I don't know what exactly they're called, but you probably know what I'm talking about) His son is standing in front of our application kiosk, which is a computer, but all it does is let people apply for a job. That's it.
Me: Sorry, but we don't have a public computer. There's nowhere you'd be able to do that in our store.
SC: *raising his voice* But there's documents on here that need to be ready tomorrow! (and that's my problem how??? ) Why do you have a computer here if you won't let people use it? *pointing to the application kiosk*
Me: That's not a functional computer, that's only for people applying to work here. It's not even attached to a printer.
SC: Surely you have a computer and printer somewhere here. What about in the offices?
(Now, we DO have computers that you could do that on, but they're for STORE USE ONLY. Customers aren't allowed to do anything on them. Shit, pretty much only managers are allowed to use them. Plus, they're in upper management's offices and seeing as it's a Sunday and they're gone, the offices are locked.)
Me: Yes, but those are for store use only. I'm not even sure I'm allowed to use them.
SC: This is ridiculous! I want to talk to a manager!
Me: *surprisingly cheery* I will gladly call her over for you.
So I call over the manager on duty. She shows up, is asked about using our computers, tells him no. He and his son leave in a huff.
What kind of idiots come to a GROCERY STORE thinking they can just use our computers? Isn't that what a library is for? I bet the guy's son had a school paper due the next day and was dumb enough to wait til the last minute to print it out. I'd put my next paycheck on it. And since I'm sure it is a school paper, can't the kid use a school computer first thing in the morning?
"We need to print something here." he held up one of those little computer memory sticks. (I don't know what exactly they're called, but you probably know what I'm talking about) His son is standing in front of our application kiosk, which is a computer, but all it does is let people apply for a job. That's it.
Me: Sorry, but we don't have a public computer. There's nowhere you'd be able to do that in our store.
SC: *raising his voice* But there's documents on here that need to be ready tomorrow! (and that's my problem how??? ) Why do you have a computer here if you won't let people use it? *pointing to the application kiosk*
Me: That's not a functional computer, that's only for people applying to work here. It's not even attached to a printer.
SC: Surely you have a computer and printer somewhere here. What about in the offices?
(Now, we DO have computers that you could do that on, but they're for STORE USE ONLY. Customers aren't allowed to do anything on them. Shit, pretty much only managers are allowed to use them. Plus, they're in upper management's offices and seeing as it's a Sunday and they're gone, the offices are locked.)
Me: Yes, but those are for store use only. I'm not even sure I'm allowed to use them.
SC: This is ridiculous! I want to talk to a manager!
Me: *surprisingly cheery* I will gladly call her over for you.
So I call over the manager on duty. She shows up, is asked about using our computers, tells him no. He and his son leave in a huff.
What kind of idiots come to a GROCERY STORE thinking they can just use our computers? Isn't that what a library is for? I bet the guy's son had a school paper due the next day and was dumb enough to wait til the last minute to print it out. I'd put my next paycheck on it. And since I'm sure it is a school paper, can't the kid use a school computer first thing in the morning?
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