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I really am. The majority of my customers are lazy, slobby and downright rude, and this week was no exception.
It's 50p....
So...I had to do a refund for an item worth 50p today. Yes. 50p.
Apparently he came all the way from a neighbouring village (at least a 15 minute bus ride) to get said refund 
THE SIGN SAYS THIS BLAH BLAH BLAH
I was on my till and a woman came to me with 3 big bars of a certain brand of chocolate. I rang them up and told her the total. This is what happened next:
SC: Those are meant to be 3 for 2!
Me: *fuck not again why don't people read* Actually, that is *other brand* not this one.
SC: The sign says 3 for 2!
Me: I'll just fetch the sign, I won't be a minute
I return with the sign, and I was so wound up with this woman because she was talking to me like I was lower than dog muck, I decided to trap her
Me: Well, the sign does say 3 for 2...
SC: See you silly little girl, I told you! Now get me an override!
Me: ...for the brand I mentioned earlier *pointing to the sign*
Do you just want two of them then or do you still want 3?
SC: That is MISLEEEEAAADDDIINNNGGGG! You should make better signs! *storms off*
Metal Objects Can't Kill People....
....According to the jackass that I ID'd for some tools. Another one who's ignorant beyond all belief.
No, You Cannot Go On Break!
I was closing my register so I could go on my only break of the day, and a customer came up with a MASSIVE load of stuff
Why me????
Me: Sorry, this till's closed now, I'm going on break.
SC: No you are not you are going to serve me!
Me: I haven't had a break for four hours, now is my time to have one.
SC: I don't care! Why should you get a break when there are customers to be waited on?
Me: Because quite frankly I think I deserve one!
OK, I shouldn't have said that, but I was at the end of my tether.
Please, Give Me All Your Shrapnel
Long story short, this man gave me over £4 in 2ps and 1ps
It took me a while to count it all, and he was still short by at least 50p, so the man behind him gave him the 50p *note - the customer had a £10 note he could have paid with* and once the customer had gone, the man behind him said to me, very snottily:
"One day YOU might be scrimping and saving....that is if you aren't already working here, you really must have done badly in school, you look the dumb type!"
Me: Right, I'm obviously too dumb to serve you then *calls supervisor*
Cool Supervisor: What's the matter?
Me: I'm refusing service, it's the first time I have, but I am doing now. Take him to another till please.
Cool Supervisor took me to one side and asked why I was saying that. I told him, and without missing a beat, he went up to the customer and said this:
Cool Supervisor: I am the acting manager today (he was) and I will not have my staff spoken to like that. They are here to serve, but they are not here to be treated like servants and to be abused. Leave now please.
I was tempted to propose marriage at that point
My Wife Didn't Want A Bag, But I'll Steal One Regardless!
I asked a woman if she wanted a bag for her purchases, and she declined. I served her, she was very polite, but when I turned around, I caught her husband helping himself to a MASSIVE bag from one of the tills. Company policy is you can't just take a bag, you must ask the cashier for one and they will put the item in an appropriately sized bag. This is because customers come in and help themselves to our bags because they have to pay for them everywhere else.
Me: You can't just take the bags!
SC: I only wanted it for my wife's item!
Me: You don't need a massive bag for it.
SC: This is APPALLING service! *storms out*
Me: Ok...bye then....
The Cashier Can't Be On 2 Registers At Once, So I'll Storm Out!
Man goes to an empty till, I tell him it isn't open, he throws his stuff on the floor and walks out.
Thank You For Making A Mess!
I am FED UP of straightening up my part of the store 5 or 6 times in the space of 2 hours because people refuse to put things back. I have lost count of the number of times I've see people pick something up and then just dump it on a random shelf because they can't be bothered to hang it back on the peg.
Oh, and to the person who left MOULDY BREAD on one of the shelves - we don't even sell bread, but thank you for that, we are your personal cleaners and servants after all, aren't we!
When The Doors Are Shut, It Means We Are CLOSED!
We close at 4 on a Sunday, as per UK trading laws. However, there are always at least 4 people who try and get in after closing. They either pull the doors open and we have to tell them we're closed, or they just stand at the door until they are told we are closed. Or, as this gem of a human did yesterday, OPEN said doors and ask if we were open!
Bonus Return Story As Told By Another Customer
I was ringing up my only nice customer of the day, and we were joking about receipts and returns, and he told me that in the place he works, a man bought a bin that had a 15 year guarantee on it. If he returned it at any time before the guarantee was up, he would get a refund. Guess when he returned it to the store?
ONE DAY before the guarantee expired!
Once again, I'll apologise for the length, I always seem to write epically long threads here!
It's 50p....
So...I had to do a refund for an item worth 50p today. Yes. 50p.
Apparently he came all the way from a neighbouring village (at least a 15 minute bus ride) to get said refund THE SIGN SAYS THIS BLAH BLAH BLAH
I was on my till and a woman came to me with 3 big bars of a certain brand of chocolate. I rang them up and told her the total. This is what happened next:
SC: Those are meant to be 3 for 2!
Me: *fuck not again why don't people read* Actually, that is *other brand* not this one.
SC: The sign says 3 for 2!
Me: I'll just fetch the sign, I won't be a minute
I return with the sign, and I was so wound up with this woman because she was talking to me like I was lower than dog muck, I decided to trap her
Me: Well, the sign does say 3 for 2...
SC: See you silly little girl, I told you! Now get me an override!
Me: ...for the brand I mentioned earlier *pointing to the sign*
Do you just want two of them then or do you still want 3?SC: That is MISLEEEEAAADDDIINNNGGGG! You should make better signs! *storms off*
Metal Objects Can't Kill People....
....According to the jackass that I ID'd for some tools. Another one who's ignorant beyond all belief.
No, You Cannot Go On Break!
I was closing my register so I could go on my only break of the day, and a customer came up with a MASSIVE load of stuff
Why me????Me: Sorry, this till's closed now, I'm going on break.
SC: No you are not you are going to serve me!
Me: I haven't had a break for four hours, now is my time to have one.
SC: I don't care! Why should you get a break when there are customers to be waited on?
Me: Because quite frankly I think I deserve one!
OK, I shouldn't have said that, but I was at the end of my tether.
Please, Give Me All Your Shrapnel
Long story short, this man gave me over £4 in 2ps and 1ps
It took me a while to count it all, and he was still short by at least 50p, so the man behind him gave him the 50p *note - the customer had a £10 note he could have paid with* and once the customer had gone, the man behind him said to me, very snottily:"One day YOU might be scrimping and saving....that is if you aren't already working here, you really must have done badly in school, you look the dumb type!"
Me: Right, I'm obviously too dumb to serve you then *calls supervisor*
Cool Supervisor: What's the matter?
Me: I'm refusing service, it's the first time I have, but I am doing now. Take him to another till please.
Cool Supervisor took me to one side and asked why I was saying that. I told him, and without missing a beat, he went up to the customer and said this:
Cool Supervisor: I am the acting manager today (he was) and I will not have my staff spoken to like that. They are here to serve, but they are not here to be treated like servants and to be abused. Leave now please.
I was tempted to propose marriage at that point
My Wife Didn't Want A Bag, But I'll Steal One Regardless!
I asked a woman if she wanted a bag for her purchases, and she declined. I served her, she was very polite, but when I turned around, I caught her husband helping himself to a MASSIVE bag from one of the tills. Company policy is you can't just take a bag, you must ask the cashier for one and they will put the item in an appropriately sized bag. This is because customers come in and help themselves to our bags because they have to pay for them everywhere else.
Me: You can't just take the bags!
SC: I only wanted it for my wife's item!
Me: You don't need a massive bag for it.
SC: This is APPALLING service! *storms out*
Me: Ok...bye then....
The Cashier Can't Be On 2 Registers At Once, So I'll Storm Out!
Man goes to an empty till, I tell him it isn't open, he throws his stuff on the floor and walks out.
Thank You For Making A Mess!
I am FED UP of straightening up my part of the store 5 or 6 times in the space of 2 hours because people refuse to put things back. I have lost count of the number of times I've see people pick something up and then just dump it on a random shelf because they can't be bothered to hang it back on the peg.
Oh, and to the person who left MOULDY BREAD on one of the shelves - we don't even sell bread, but thank you for that, we are your personal cleaners and servants after all, aren't we!
When The Doors Are Shut, It Means We Are CLOSED!
We close at 4 on a Sunday, as per UK trading laws. However, there are always at least 4 people who try and get in after closing. They either pull the doors open and we have to tell them we're closed, or they just stand at the door until they are told we are closed. Or, as this gem of a human did yesterday, OPEN said doors and ask if we were open!
Bonus Return Story As Told By Another Customer
I was ringing up my only nice customer of the day, and we were joking about receipts and returns, and he told me that in the place he works, a man bought a bin that had a 15 year guarantee on it. If he returned it at any time before the guarantee was up, he would get a refund. Guess when he returned it to the store?
ONE DAY before the guarantee expired!
Once again, I'll apologise for the length, I always seem to write epically long threads here!
Some people can be such assholes sometimes. Loved how your supervisor stood up for you when you refused service for that asshat and the pwnage you gave to the SC about you taking your break. When I had my little seasonal stint at the red store, I was working in the intimates department and while I was walking around the floor doing go-backs (or strays for some), I saw some SC left behind some expired veggies (the ones where you get at the deli with the ranch dressing dip) in a container. Then another day while I worked in the infants department while straightening out the shelves, I saw there was a tampon (thankfully no blood on it) sitting on one of the bottom shelves. Dunno if it was used or not but no way in hell did I touch it. No glove, no touchy. I just can't believe how sloppy some people can be. When I did back up on the registers and closed, I got some dirty looks or "but it's only one item!" whining and bitching from SC's.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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