SC phones home
I was at the service desk doing returns when i woman comes up and asks to use our phone. Now there are two pay phones in the lobby-type area just outside the store, but SC didn't want to use them so...
SC: obvioius
SDW: service desk worker
SM: Spineless manager
Me: me
SC: I NEED TO USE YOUR PHONE!!( and yes she did yell this)
SDW: Well that phone is for store use only.
SC: Well I ain't using the pay phone, that's poor customer service to make me spend my money on a phone call.
SDW: Well, I'm sorry but you can't use this phone.
SC: <snaps fingers> GET ME A MANAGER.
SM: Can i help you?
SC: I need to use this phone. but you people won't let me. this is poor customer service and I will tell all my friends about this, if I don't get to use this phone.
SM: Okay, you just need to dial 9 to get out.
SDW and Me
SC: (on phone) Yeah, it's me did you deposit the money in the bank. You did? Well, it's not showing up!
Me: ( to SDW) I'm gonna put these returns away.
SDW: Okay.
SC: ( to me and SDW) Geez, could you not talk while I'm on the phone? How rude!
SC
on phone) Well, yeah i needed to tell these people off, guess I'l call the bank then.
<I come back from doing returns and SC is still on the phone.
SC: So you're telling me that just because yesterday was a holiday I can't get access to the checks I put in Saturday.(note this was the Tuesday after labor day)
SC: Well, make this purchase go through! I have been a customer of yours for 25 years and I deserve better service....What do you mean ther'es nothing you can do get me someone who understands English.... Hello? I need the money I put in Saturday. God no one in your company wants to keep a customer. I don't care what prodedure is i need that money now nitwit. I'l speak you you any way I want I pay your salary. F-ck you. There is nothing you can do?I'll call the news and you'll be sorry. I'm disabled, and you're screwing me over b-tch.( at this point SC slams down the handset very hard
SC: ( to SDW) You should give me my purchase and I'll pay you later.
SDW: If you'd like to speak to a manager.
SC: F-ck that I'll miss my bus! Just give me my stuff!
SDW: I can't without..
SC: You're just too f-cking stupid to do it. Your company can afford it!! I waste my time with the brain-dead!
SDW: (close to snapping now) I'm sorry but.
SC: GAH! you'll make me for my bus. You'll be sorry you did this! It's a violation of the Americans with disabilties law!
Plese don't stand in front of the door.
We allow groups( the girl and Boy scouts local school groups, etc). to do fundraisers, by and large they are good but this one group of cheerleaders kept blocking the door, by standing directly in front of it. Now if you do that to our automatic doors, they won't open so that they dont wack the person in front of the door. Needless to say the doors didn't work. Our store manager had to go out and tell them five times to not stand if front of the doors. All the while people are trying to force the doors open. It was a mess.
I was at the service desk doing returns when i woman comes up and asks to use our phone. Now there are two pay phones in the lobby-type area just outside the store, but SC didn't want to use them so...
SC: obvioius
SDW: service desk worker
SM: Spineless manager
Me: me
SC: I NEED TO USE YOUR PHONE!!( and yes she did yell this)
SDW: Well that phone is for store use only.
SC: Well I ain't using the pay phone, that's poor customer service to make me spend my money on a phone call.
SDW: Well, I'm sorry but you can't use this phone.
SC: <snaps fingers> GET ME A MANAGER.
SM: Can i help you?
SC: I need to use this phone. but you people won't let me. this is poor customer service and I will tell all my friends about this, if I don't get to use this phone.
SM: Okay, you just need to dial 9 to get out.
SDW and Me

SC: (on phone) Yeah, it's me did you deposit the money in the bank. You did? Well, it's not showing up!
Me: ( to SDW) I'm gonna put these returns away.
SDW: Okay.
SC: ( to me and SDW) Geez, could you not talk while I'm on the phone? How rude!
SC

<I come back from doing returns and SC is still on the phone.
SC: So you're telling me that just because yesterday was a holiday I can't get access to the checks I put in Saturday.(note this was the Tuesday after labor day)
SC: Well, make this purchase go through! I have been a customer of yours for 25 years and I deserve better service....What do you mean ther'es nothing you can do get me someone who understands English.... Hello? I need the money I put in Saturday. God no one in your company wants to keep a customer. I don't care what prodedure is i need that money now nitwit. I'l speak you you any way I want I pay your salary. F-ck you. There is nothing you can do?I'll call the news and you'll be sorry. I'm disabled, and you're screwing me over b-tch.( at this point SC slams down the handset very hard
SC: ( to SDW) You should give me my purchase and I'll pay you later.
SDW: If you'd like to speak to a manager.
SC: F-ck that I'll miss my bus! Just give me my stuff!
SDW: I can't without..
SC: You're just too f-cking stupid to do it. Your company can afford it!! I waste my time with the brain-dead!
SDW: (close to snapping now) I'm sorry but.
SC: GAH! you'll make me for my bus. You'll be sorry you did this! It's a violation of the Americans with disabilties law!
Plese don't stand in front of the door.
We allow groups( the girl and Boy scouts local school groups, etc). to do fundraisers, by and large they are good but this one group of cheerleaders kept blocking the door, by standing directly in front of it. Now if you do that to our automatic doors, they won't open so that they dont wack the person in front of the door. Needless to say the doors didn't work. Our store manager had to go out and tell them five times to not stand if front of the doors. All the while people are trying to force the doors open. It was a mess.
Comment