I am debating changing my name to parentsruinmylife, because I don't deal with customers anymore, just parents whose children I fear for because they have so many brain burps.
In spite of that, I need to make it clear that I freaking love my job. The change from working in a pub to going into a school is amazing. If someone had told me how happy leaving the pub world would have made me, I would have quit about four and a half years ago.
Anyway, I am working on the desk, and I am literally the only member of staff in the entire school. I am waiting for one of the evening classes to show up, and I am quite happily working away.
The bell goes, and I buzz in a sucky parent.
Me: Hi there, are you here for *evening* class?
SP: No, I am here to see the head teacher.
Me: Oh, well she has gone home for the day. You didn't have an appointment did you?
SP: I don't know.
Me: You don't know? Right...I'll just have a look in the diary....no, no appointments. Like I said, she has gone home. Can I take a message?
SP: Ok, well, pass on this letter for her, and this message!
Me: What is that message?
SP: Lower the price of your field trips! They are much too expensive! Why is there a field trip this early in the year? It's ridiculous.
Me: OK...
SP: And the buses cost too much! I have calculated that it costs me over £50 per month just to get him to school! And then £30 for a field trip! That is £80, gone!
Me: Well if expenses are an issue for you, we do have several plans in place for people who have trouble affording...
SP: What did you say?! Trouble affording? I do not have trouble affording anything! I just don't see why I should have to pay anything! Education is supposed to be free!
Me: OK, well, I will pass on your letter, and message.
SP: Thank you.
He walked out. The letter was very bitchy and whiny. It also complained about the long distance his child has to travel to get to school each day. I was a bit baffled by his return address, as it was about ten miles away. About 95% of the kids that attend the school live within a couple of miles, and his address wasn't even within our school district! No wonder it was costing so much to get there and back!
In spite of that, I need to make it clear that I freaking love my job. The change from working in a pub to going into a school is amazing. If someone had told me how happy leaving the pub world would have made me, I would have quit about four and a half years ago.
Anyway, I am working on the desk, and I am literally the only member of staff in the entire school. I am waiting for one of the evening classes to show up, and I am quite happily working away.
The bell goes, and I buzz in a sucky parent.
Me: Hi there, are you here for *evening* class?
SP: No, I am here to see the head teacher.
Me: Oh, well she has gone home for the day. You didn't have an appointment did you?
SP: I don't know.
Me: You don't know? Right...I'll just have a look in the diary....no, no appointments. Like I said, she has gone home. Can I take a message?
SP: Ok, well, pass on this letter for her, and this message!
Me: What is that message?
SP: Lower the price of your field trips! They are much too expensive! Why is there a field trip this early in the year? It's ridiculous.
Me: OK...
SP: And the buses cost too much! I have calculated that it costs me over £50 per month just to get him to school! And then £30 for a field trip! That is £80, gone!
Me: Well if expenses are an issue for you, we do have several plans in place for people who have trouble affording...
SP: What did you say?! Trouble affording? I do not have trouble affording anything! I just don't see why I should have to pay anything! Education is supposed to be free!
Me: OK, well, I will pass on your letter, and message.
SP: Thank you.
He walked out. The letter was very bitchy and whiny. It also complained about the long distance his child has to travel to get to school each day. I was a bit baffled by his return address, as it was about ten miles away. About 95% of the kids that attend the school live within a couple of miles, and his address wasn't even within our school district! No wonder it was costing so much to get there and back!
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