Uncle Khiras owns an idiot (long, and vulgar as always)

[Wenchie]

Of course, nearly everyone else in the thread is going to call for the brain bleach.

^-.-^

I forgot the image already. Happy me!

[Racket_Man]

This is the solution. You can't give them any leeway. They want us to be customer service robots and thats what a robot would do. Just repeat until they do it.

SC: I want an ice cream
Robot: what size
SC: Chocolate
robot: what size
sc: with sprinkles!
Robot: what size
SC: in a cone
Robot: what size
SC: actually a wafflecone!
robot: what size
SC: and some reeses on top too
robot: what size
SC: me..d...ium?
robot: and what flavor?

repeat until eternity ends.

ahhhh yes the vagueness of an SC ordering (esp when drunk, stoned, carrying on 5 different converesations in the background, bobbing around to the LOUD thump thump music or gettin some oral loving whilst trying to order). substitute a pizza place CSR and you have part of my lovely job late at night. trying to get them to actaully MAKE a choise is an excersize in futility and frustration.

[arminius58]

I blame TV (which I don't do very often) about the people checking in past check time etc. Think of all the shows/movies where some family ended sleeping in the lobby/car/street/where ever, just cause they were 5 minutes past check in time. Caused people to be paranoid about it.

[Mr Hero]

I blame TV (which I don't do very often) about the people checking in past check time etc. Think of all the shows/movies where some family ended sleeping in the lobby/car/street/where ever, just cause they were 5 minutes past check in time. Caused people to be paranoid about it.

I usually try and avoid confusion by telling people that checkin is anytime after 3pm.

[Mytical]

Most places a simple phone call will take care of it, even if you are really going to be late (red-eye check in can be after midnight). I don't know how long they hold it if not, but I know it is hours..not minutes.

[infinitemonkies]

And I made the kid cry! In front of his friends!

Uncle Khiras, you're my hero!

[Drakstern]

It may not be a valid expiration, but the first numbers that came to my head were 5-2-8-4-9-1.

Careful, you wouldn't want to give us any ideas.

[KhirasHY]

I'll admit that I've been guilty of this. Normally if I'm going to be coming in late and I'm worried about a delay. But if I'm planning on getting in anytime before 10pm, I won't even think about asking. If it's an arrival time closer to midnight, I'll let them know so they can note it on my reservation.

Once when the engine of my train died and I was stuck for 7 1/2 hours in Kalamazoo, MI. o_O In that case, I didn't make it out to my hotel until almost 1am. The minute my train was 3 hours delayed, I called the hotel to let them know that I'd be in really late and make sure they knew... that was not a fun night.

This is acceptable. You're arriving after midnight, which is a good thing to convey It's when people are arriving at 5pm and the freak out about it that I facepalm...

[Aethian]

I've missed your epic posts of pwnage. *leans and fawns over*


So... When did ja steal Rap's porn? And were you planning on taking his harem as well?

[Sleepwalker]

Me: WHAT SIZE
SC: YOU ARE SO RUDE!!!!!!!!
Me: ...what size.

Our POS will only allow you to alter an order after the drink has been input. So I'll ask once, and when they ignore me, just wait for their ramble to reach the drink type and then ask them, do you want cheese on that?

Drives them batty.

Of course, our ancient slagheap does not have timers on drivethrough, thanks be to his noodly appendages.

[EricKei]

“But Khiras, where did you learn this?” the guests will ask. I LEARNED IT FROM YOU, OK!!! I LEARNED IT FROM YOU!!! *runs away crying and shuts the door to his room*

Oh wow >_> That even predates the now-"ancient" This Is Your Brain With a Side Order of Bacon ads...

[Whiskey]

Our POS will only allow you to alter an order after the drink has been input. So I'll ask once, and when they ignore me, just wait for their ramble to reach the drink type and then ask them, do you want cheese on that?
.

thankfully, ours went to the alterations screen after hitting size and number.

but i cant do shit until I have a size. NOTHING. Oh god, my favorite and i dont know if i posted it

sc: i want a teriakyi bowl with sauce on the side
me: (we dont have a "on the side option" so i punch "????") alright.
sc: did you get ON THE SIDE?
me: yes.
sc: <rest of order>
Me: so <repeats order "Teriyaki ON THE SIDE"> everything on your screen right?
Sc: IT DOESNT SAY ON THE SIDE
me: we got it on the side
SC: BUT IT DOESNT SAY IT
Me: We still heard you.
Sc: oh..

[emax4]

SC: How late do you hold a room? We won’t be there until 6.
Me: ??? We don’t just give your rooms away…

This one’s more of a gripe…to anyone who’s never worked in a hotel, this question gets asked ENTIRELY too much. So, here’s the rundown, so everyone knows: any major hotel isn’t going to just hand your room to someone else because you’re not there right at check-in time. Most hotels extend regular check-in times through midnight, or even later. You might get WALKED if you come in later (which, trust me, we hate to do as much as you might think…it sucks walking pissed off wankers), but otherwise you’re fine. Of course, as I say this, I know I am going to get several more calls next week asking the same. Damn. Question.

Bastards.

OK, So in defense of the traveler, where does one actually find this information you just posted? If it's posted on the hotel's/motel's website or brochure, that's great, but this is new information to me, as I rarely travel. It's helpful to know, as I would have called and asked the same thing or simply told them I was going to be late. You shouldn't be mad at the customer who needs information and wants to play it safe. It's attitudes like that which make newbies dealing with tech support so intimidating (which I suggest you leave to someone else). Perhaps your corporation needs to have a simple list of FAQs on the main page of their website or other informational media, since you stated yourself that this question gets asked way too often. With that done, newbie travelers wouldn't feel embarrassed or intimidated to ask a professional a common question.

Yeah, with computers we like to assume that the customer has some basic understanding of how it works and how to operate it, but some people want instant gratification or simply think it will do whatever they ask it to do. You're guy just want's getting it though. If i called in to tech support and got the attitude of "you should know this", that wouldn't make me feel any more inclined to find out anything else, especially if I was made to feel that i should already know the information, which would defeat the purpose.

[MrPibbsRevenge]

This is the solution. You can't give them any leeway. They want us to be customer service robots and thats what a robot would do. Just repeat until they do it.

SC: I want an ice cream
Robot: what size
SC: Chocolate
robot: what size
sc: with sprinkles!
Robot: what size
SC: in a cone
Robot: what size
SC: actually a wafflecone!
robot: what size
SC: and some reeses on top too
robot: what size
SC: me..d...ium?
robot: and what flavor?

repeat until eternity ends.

"ROBOT ANGRY!!"
"Dear god,it's learned human emotions!"

[KhirasHY]

OK, So in defense of the traveler, where does one actually find this information you just posted?

If it helps...it is posted on the website. In big letters and bold font, no less. Not even buried...it actually displays in 5 different places.

Hence, my aggravation.